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Josh Grant
Josh Grant at Hawk Ford of St. Charles

Josh Grant | Page 10

Service Manager

Hawk Ford of St. Charles

2525 E Main St
St. Charles, IL 60174

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4.7
148 Reviews
4.7

148 Reviews

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148 Reviews of Josh Grant

September 30, 2023

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Employee Rating

Very helpful, answered all my questions. Performed the service in a timely manner. I would highly recommend. More

by davis.espe
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Connor Brown, Brett Howard

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September 24, 2023

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Great service staff from beginning to end. Best Ford dealer in the area. Highly recommended. More

by JOSHUATGRANT64
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Recommend Dealer
Yes

Other Employees Tagged: John Hartgenbush

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September 10, 2023

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Nice Ford store. Convenient location and friendly staff. I switched from another Ford dealer and am glad I did. More

by busphillip
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Recommend Dealer
Yes

Other Employees Tagged: Janette Calderon

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September 01, 2023

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Lack of communication between the offices. Had to go back multiple times for the same item. Felt like they didn’t care at all. More

by BUDKANAK
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Recommend Dealer
No
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Sep 01, 2023

Hawk Ford of St. Charles responded

Hi Ervin, My name is Jessica, I am one of the Managers at Hawk Ford of St. Charles. I will need a little more information from you regarding your recent experience. Can you please call me at 630-584-1800, extension 830? I'd love the opportunity to talk. Thank you! Jessica Vida, Manager Hawk Ford of St. Charles

August 24, 2023

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Hawk Ford is world class. They take good care of customers and make sure their vehicles are running their best. More

by Raptor_2017
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Staub

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August 19, 2023

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Quick and easy check in Service Rep checked with me for updates as I waited in the waiting room More

by JULES293
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Recommend Dealer
Yes
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August 16, 2023

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The service it was awesome astendon. I really recommend it. Thank you so much for all your help. More

by Superman18
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Colin, Janette Calderon , Lily Bisbikis, Connor Brown, Marisa Case, Monique Case, Steve Donovan, Brett Howard

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August 12, 2023

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Josh was great to work with. Great service and communication. Thanks for all the help More

by MIKEBRUCHER
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Recommend Dealer
Yes
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Aug 16, 2023

Hawk Ford of St. Charles responded

Thank you for your review! We appreciate your business & thank you for being a HAWK customer! :)

August 09, 2023

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Dealership doesn’t want to fix my truck under warranty because it cost them money they want me to pay for stuff More

by STOLTMAN.THOMAS245
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Recommend Dealer
No
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Aug 16, 2023

Hawk Ford of St. Charles responded

Hi Thomas, We always do our best when working with customers to ensure warranty is explained in detail. If you ever have any questions as to whether something is or is not covered, our Service Advisors/Manager are more than able to assist you! They can explain at length the type of warranty you have, and work to explain why something is or is not covered. If you would like to give me a call direct, my number is 630-584-1800 ext. 830. I will then work with our Service Advisor/Management team to best answer your questions! Jessica Vida, Manager Hawk Ford of St. Charles

August 06, 2023

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Employee Rating

Nice and professional people work here. I waited and they got my suv in and out quickly. Very polite too! Thank you! More

by artolius24
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Service Time
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Recommend Dealer
Yes
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Aug 16, 2023

Hawk Ford of St. Charles responded

Thank you for your review! We appreciate your business & thank you for being a HAWK customer! :)

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