Josh Grant
Josh Grant at Hawk Ford of St. Charles

Josh Grant | Page 9

Service Manager

Hawk Ford of St. Charles

2525 E Main St
St. Charles, IL 60174

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4.6
155 Reviews
4.6

155 Reviews

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155 Reviews of Josh Grant

January 28, 2024

Dealership Rating
Employee Rating

Hawk Ford has the BEST service advisers and mechanics , they all honest, fair and knowledgeable. They take care of all of our Ford, Lincoln vehicles. . More

by DHORNIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Staub

Feb 14, 2024

Hawk Ford of St. Charles responded

We're thrilled to hear that our service advisers and mechanics have consistently provided the best, honest, fair, and knowledgeable service for all your Ford and Lincoln vehicles at Hawk Ford of St. Charles. Delivering exceptional care and expertise is at the heart of what we do, and we're grateful for your continued trust in our team. Thank you for sharing your positive experience – we look forward to serving you and your vehicles in the future!

January 25, 2024

Dealership Rating
Employee Rating

Most customers are happy to say they have a good contact at their service department, but what if they can say they have a GREAT TEAM? We can personally attest to the GREAT SERVICE TEAM at Hawk Ford. From More

by whtkgt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2024

Hawk Ford of St. Charles responded

Thank you for your review & kind words! I have made sure to pass along to Josh and the team who took great care of you! We appreciate your business & recommendations; it goes a long way!

January 17, 2024

Dealership Rating
Employee Rating

Hawk Ford was friendly and courteous. It was easy to get an appointment. I had a seal come apart on the top of the car and I needed to have it repaired before the storms came in. Hawk More

by Winddy SVT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lily Bisbikis, Connor Brown, Steve Donovan

Feb 14, 2024

Hawk Ford of St. Charles responded

We're thrilled to hear about your positive experience with our team at Hawk Ford of St. Charles. Providing efficient service and honoring warranties is our priority, and we're delighted that we could address your concern promptly and professionally. Thank you for choosing us, and we look forward to welcoming you back for your annual maintenance!

January 14, 2024

Dealership Rating
Employee Rating

This is the best dealership ever very courteous staff, and they're not pushy at all. They work With you and For you. More

by AYESHA867
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gus Babalis, John Hartgenbush , Connor Brown

Feb 14, 2024

Hawk Ford of St. Charles responded

We're elated to hear that you had an exceptional experience with our courteous and non-pushy staff at Hawk Ford of St. Charles. Collaborating with you and working in your best interest is at the core of our service philosophy, and we're grateful for your generous feedback. Thank you for choosing us – we eagerly anticipate the opportunity to serve you again!

January 12, 2024

Dealership Rating
Employee Rating

Once again, I had a wonderful experience at Hawk Ford! The team is friendly, efficient and quick to communicate. More

by BRAGG8HEATHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2024

Hawk Ford of St. Charles responded

We're thrilled to hear that you had another wonderful experience at Hawk Ford of St. Charles! Our team takes pride in delivering friendly, efficient, and communicative service to ensure your satisfaction. Thank you for your ongoing support, and we look forward to welcoming you back for more exceptional experiences!

December 28, 2023

Dealership Rating
Employee Rating

I highly recommend Hawk Ford of St. Charles! I had excellent experience with their Service Dept. for my 2020 Ford Escape. And when the time came to trade in, I had no hesitation to re More

by PICLOGALLO24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Wackerlin , Connor Brown, Monique Case, Chris Krueger, Vanessa Ramirez

Feb 14, 2024

Hawk Ford of St. Charles responded

We're thrilled to hear about your amazing experience with our Service Department and sales team at Hawk Ford of St. Charles. Providing exceptional service and ensuring a seamless transition to your new 2023 Escape is our top priority, and we're delighted that Chris and Bill exceeded your expectations. Thank you for choosing us, and we look forward to continuing to provide top-notch service in the future!

December 26, 2023

Dealership Rating
Employee Rating

Recently I had my Explorer at Hawk Ford for some major services issues. The experience was outstanding. Josh was my service advisor and he couldn't have been nicer. The explanations for the work that need More

by RICKSEV58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2024

Hawk Ford of St. Charles responded

We're thrilled to hear about your outstanding experience with our service team at Hawk Ford of St. Charles. Providing honest and thorough explanations, along with recommendations for future savings, is a testament to our commitment to excellent service. Thank you for choosing us, and we look forward to continuing to provide exceptional care for your Explorer!

December 22, 2023

Dealership Rating
Employee Rating

Friendly Helpful Communication was awesome. Willing to help to find the solution. Thank you Josh More

by BREEZE8107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2024

Hawk Ford of St. Charles responded

We're thrilled to hear that you found our team friendly, helpful, and excellent in communication at Hawk Ford of St. Charles. It's our priority to provide a supportive and solution-driven experience for our valued customers. Thank you for choosing us, and we look forward to assisting you further in the future!

December 03, 2023

Dealership Rating
Employee Rating

Josh was very verry helpful and kept me total informed throughout the process.Thanks Josh. More

by WHANNIBAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 29, 2024

Hawk Ford of St. Charles responded

Hi, we are glad we could help! We hope to be of service to you again! Take care!

November 17, 2023

Dealership Rating
Employee Rating

Josh was great; he saw my issue through to the end, and made sure I was informed the entire way. The technician even came out to discuss it with me. More

by AJMEHTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Guerrero

Apr 03, 2024

Hawk Ford of St. Charles responded

We're thrilled to hear about your positive experience with Josh, who ensured your issue was resolved and kept you informed every step of the way at Hawk Ford of St. Charles! Our team's dedication to excellent service, including personal interaction with technicians, reflects our commitment to your satisfaction.

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