Josh Grant
Josh Grant at Hawk Ford of St. Charles

Josh Grant | Page 8

Service Manager

Hawk Ford of St. Charles

2525 E Main St
St. Charles, IL 60174

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4.6
156 Reviews
4.6

156 Reviews

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156 Reviews of Josh Grant

August 14, 2024

Dealership Rating
Employee Rating

Steve & John in Service run a very tight ship-EXCELLENT service and Tyler(Shop Mechanic) is great to work with and chat on my Bronco when completed. I also rated the Sales & Mgmt. Team Members with the ra More

by David H.
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Gus Babalis, John Hartgenbush, Nick Sladek, DJ Bermudez , Chris Krueger, Vanessa Ramirez, Steve Staub, Jose' Service)- whom I call "The Jack if all Trades"....ALWAYS there & will to assist!!

August 06, 2024

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great customer service. answered all my questions and did a very good job explaining the issues More

by BLUETEEBS14
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Recommend Dealer
Yes

August 04, 2024

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Honestly, I have always been skeptical about dealer service departments in the past with good reason. Thought I would give Hawk a try having had no prior experience with them at all. To my surprise the More

by KATHYIVEY59
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Recommend Dealer
Yes

June 30, 2024

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friendly and knowledgeable staff, I didn’t feel like they were trying to “rip me off”. They offered services within my budget that I needed to keep my car working but did not push me to choose anything. very More

by KARLY.NORTELL
Service Price Transparency
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Recommend Dealer
Yes
Jul 01, 2024

Hawk Ford of St. Charles responded

Delighted to hear about your exceptional visit with us at Hawk Ford St. Charles! Your satisfaction is our top priority, and we look forward to exceeding your expectations again soon!

June 18, 2024

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Great people with good knowledge of the industry, but to slow. I send a lot of trucks there with an appointment and on average it takes 1.5 hours for a oil change with tire rotation. This is to long to have More

by ERIC
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Recommend Dealer
Yes

Other Employees Tagged: Amalia Huerta, Leslie Colin, Isaias Parra, Justin Parra , Marisa Case, Anthony Dillon, Vanessa Ramirez, Steve Staub

Jun 19, 2024

Hawk Ford of St. Charles responded

We value your feedback and understand the importance of efficient service. At Hawk Ford of St. Charles, we strive to balance thoroughness with speed to minimize downtime for your vehicles. Your input is invaluable, and we will work diligently to improve our turnaround times while maintaining the quality service you expect from us.

June 16, 2024

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Wild Bill Wackerlin was GREAT in sales and Josh Grant was GREAT in service! It was a great experience for me. More

by priehs
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bill Wackerlin

Jun 17, 2024

Hawk Ford of St. Charles responded

We're thrilled to hear about your exceptional experience with Wild Bill Wackerlin in sales and Josh Grant in service at Hawk Ford of St. Charles! Thank you for acknowledging their outstanding service; we're delighted to have exceeded your expectations throughout your visit with us.

May 24, 2024

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Everyone was friendly and the service time was quick enough for waiting service. I plan to use Hawk Ford again. More

by STEVER
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Recommend Dealer
Yes
May 28, 2024

Hawk Ford of St. Charles responded

We're delighted to hear about your positive experience with our friendly team and quick service at Hawk Ford! Your satisfaction and convenience are our top priorities, and we look forward to welcoming you back for your future automotive needs. Thank you for choosing Hawk Ford!

March 16, 2024

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Friendly dealer, great communication. Sales and service is outstanding. Bought a new EV and pricing was honest and fair! More

by GORNIAK0
Service Price Transparency
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Recommend Dealer
Yes
Mar 18, 2024

Hawk Ford of St. Charles responded

Hi, we are happy we could make your experience a positive one! Thank you for your business, we appreciate you as a Hawk customer!

March 01, 2024

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Good work and on time good communication friendly people and nice to work with. Recommended More

by D.FORSELL
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Recommend Dealer
Yes

Other Employees Tagged: Janette Calderon , Anthony Dillon

Mar 01, 2024

Hawk Ford of St. Charles responded

Great to hear that you're happy with our service! At Hawk Ford of St. Charles, we take pride in delivering top-notch work with excellent communication and a friendly, approachable attitude. It was a pleasure working with you, and we look forward to continuing to provide you with a great experience in the future. Thank you for choosing Hawk Ford of St. Charles!

Mar 02, 2024

Hawk Ford of St. Charles responded

It's fantastic to hear about your positive experience at our dealership! We strive to provide a seamless and professional buying process, and we're thrilled that you found our team members from management, sales, and finance to be courteous and polite. We can't wait to welcome you back in the future! Thank you for choosing Hawk Ford of St. Charles.

February 09, 2024

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Employee Rating

Steve and his team took such good care of me and my Bronco. I appreciate the communication and the availability of help. Everyone was kind and attentive. They even cleaned my dirty little Bronco- went More

by SAUCEDAR
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Leslie Colin, Janette Calderon , Lily Bisbikis, Connor Brown, Marisa Case, Monique Case, Steve Donovan, Brett Howard, Steve Staub

Feb 14, 2024

Hawk Ford of St. Charles responded

We are thrilled to hear about your positive experience with Steve and our dedicated team! At Hawk Ford of St. Charles, going above and beyond to provide exceptional care for your Bronco is our top priority. Thank you for choosing us – we're delighted to have exceeded your expectations with our attentive service and attention to detail.

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