Josh Grant
Josh Grant at Hawk Ford of St. Charles

Josh Grant | Page 8

Service Manager

Hawk Ford of St. Charles

2525 E Main St
St. Charles, IL 60174

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4.7
148 Reviews
4.7

148 Reviews

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148 Reviews of Josh Grant

March 01, 2024

Dealership Rating
Employee Rating

Good work and on time good communication friendly people and nice to work with. Recommended More

by D.FORSELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Janette Calderon , Anthony Dillon

Mar 01, 2024

Hawk Ford of St. Charles responded

Great to hear that you're happy with our service! At Hawk Ford of St. Charles, we take pride in delivering top-notch work with excellent communication and a friendly, approachable attitude. It was a pleasure working with you, and we look forward to continuing to provide you with a great experience in the future. Thank you for choosing Hawk Ford of St. Charles!

Mar 02, 2024

Hawk Ford of St. Charles responded

It's fantastic to hear about your positive experience at our dealership! We strive to provide a seamless and professional buying process, and we're thrilled that you found our team members from management, sales, and finance to be courteous and polite. We can't wait to welcome you back in the future! Thank you for choosing Hawk Ford of St. Charles.

February 09, 2024

Dealership Rating
Employee Rating

Steve and his team took such good care of me and my Bronco. I appreciate the communication and the availability of help. Everyone was kind and attentive. They even cleaned my dirty little Bronco- went More

by SAUCEDAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Colin, Janette Calderon , Lily Bisbikis, Connor Brown, Marisa Case, Monique Case, Steve Donovan, Brett Howard, Steve Staub

Feb 14, 2024

Hawk Ford of St. Charles responded

We are thrilled to hear about your positive experience with Steve and our dedicated team! At Hawk Ford of St. Charles, going above and beyond to provide exceptional care for your Bronco is our top priority. Thank you for choosing us – we're delighted to have exceeded your expectations with our attentive service and attention to detail.

February 09, 2024

Dealership Rating
Employee Rating

HawkFord and all there Service Advisors are the best, they not only take care of our Ford and Lincoln vehicles, they also take care of our daughters Hyundai as well. Like I said in many dealer rater rev More

by DHORNIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Connor Brown, Steve Staub

Feb 14, 2024

Hawk Ford of St. Charles responded

We're thrilled to hear about your positive experiences with our team at Hawk Ford of St. Charles! It's fantastic to know that our Service Advisors have been able to provide excellent care for your Ford, Lincoln, and even your daughter's Hyundai. Thank you for your kind words, and we look forward to continuing to deliver the best service for all your automotive needs!

January 28, 2024

Dealership Rating
Employee Rating

Hawk Ford has the BEST service advisers and mechanics , they all honest, fair and knowledgeable. They take care of all of our Ford, Lincoln vehicles. . More

by DHORNIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Staub

Feb 14, 2024

Hawk Ford of St. Charles responded

We're thrilled to hear that our service advisers and mechanics have consistently provided the best, honest, fair, and knowledgeable service for all your Ford and Lincoln vehicles at Hawk Ford of St. Charles. Delivering exceptional care and expertise is at the heart of what we do, and we're grateful for your continued trust in our team. Thank you for sharing your positive experience – we look forward to serving you and your vehicles in the future!

January 25, 2024

Dealership Rating
Employee Rating

Most customers are happy to say they have a good contact at their service department, but what if they can say they have a GREAT TEAM? We can personally attest to the GREAT SERVICE TEAM at Hawk Ford. From More

by whtkgt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2024

Hawk Ford of St. Charles responded

Thank you for your review & kind words! I have made sure to pass along to Josh and the team who took great care of you! We appreciate your business & recommendations; it goes a long way!

January 17, 2024

Dealership Rating
Employee Rating

Hawk Ford was friendly and courteous. It was easy to get an appointment. I had a seal come apart on the top of the car and I needed to have it repaired before the storms came in. Hawk More

by Winddy SVT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lily Bisbikis, Connor Brown, Steve Donovan

Feb 14, 2024

Hawk Ford of St. Charles responded

We're thrilled to hear about your positive experience with our team at Hawk Ford of St. Charles. Providing efficient service and honoring warranties is our priority, and we're delighted that we could address your concern promptly and professionally. Thank you for choosing us, and we look forward to welcoming you back for your annual maintenance!

January 14, 2024

Dealership Rating
Employee Rating

This is the best dealership ever very courteous staff, and they're not pushy at all. They work With you and For you. More

by AYESHA867
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gus Babalis, John Hartgenbush , Connor Brown

Feb 14, 2024

Hawk Ford of St. Charles responded

We're elated to hear that you had an exceptional experience with our courteous and non-pushy staff at Hawk Ford of St. Charles. Collaborating with you and working in your best interest is at the core of our service philosophy, and we're grateful for your generous feedback. Thank you for choosing us – we eagerly anticipate the opportunity to serve you again!

January 12, 2024

Dealership Rating
Employee Rating

Once again, I had a wonderful experience at Hawk Ford! The team is friendly, efficient and quick to communicate. More

by BRAGG8HEATHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2024

Hawk Ford of St. Charles responded

We're thrilled to hear that you had another wonderful experience at Hawk Ford of St. Charles! Our team takes pride in delivering friendly, efficient, and communicative service to ensure your satisfaction. Thank you for your ongoing support, and we look forward to welcoming you back for more exceptional experiences!

December 28, 2023

Dealership Rating
Employee Rating

I highly recommend Hawk Ford of St. Charles! I had excellent experience with their Service Dept. for my 2020 Ford Escape. And when the time came to trade in, I had no hesitation to re More

by PICLOGALLO24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Wackerlin , Connor Brown, Monique Case, Chris Krueger, Vanessa Ramirez

Feb 14, 2024

Hawk Ford of St. Charles responded

We're thrilled to hear about your amazing experience with our Service Department and sales team at Hawk Ford of St. Charles. Providing exceptional service and ensuring a seamless transition to your new 2023 Escape is our top priority, and we're delighted that Chris and Bill exceeded your expectations. Thank you for choosing us, and we look forward to continuing to provide top-notch service in the future!

December 26, 2023

Dealership Rating
Employee Rating

Recently I had my Explorer at Hawk Ford for some major services issues. The experience was outstanding. Josh was my service advisor and he couldn't have been nicer. The explanations for the work that need More

by RICKSEV58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2024

Hawk Ford of St. Charles responded

We're thrilled to hear about your outstanding experience with our service team at Hawk Ford of St. Charles. Providing honest and thorough explanations, along with recommendations for future savings, is a testament to our commitment to excellent service. Thank you for choosing us, and we look forward to continuing to provide exceptional care for your Explorer!

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