Josh Hawkes

Austin listened to us. He didn't try to upsell. He was very straight forward in his dealings with is He didn't try to upsell. He was very straight forward in his dealings with is More

by mdkeplers Verified Customer Verified Customer

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Quick to help out, gave customized advice based on my situation, and I found the exact vehicle I was looking for! situation, and I found the exact vehicle I was looking for! More

by teevans0521 Verified Customer Verified Customer

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Very impressed with their attention to details. I was kept up to date on everything they were doing. The work was completed as per estimate. I was kept up to date on everything they were doing. The work was completed as per estimate. More

by fishkat1 Verified Customer Verified Customer

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This is the best dealership I've ever worked with. I'm so happy with everything they've done for ever. Need someone you can trust someone. You can rely on to do you a better job and give you a better I'm so happy with everything they've done for ever. Need someone you can trust someone. You can rely on to do you a better job and give you a better price and a better deal. These are the people. They're very honest and hard working More

by denisonjason6 Verified Customer Verified Customer

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Very friendly staff- limited car inventory to choose from but understandable with the demand. No room to bicker on price when everything sells so well. First Toyota ever and hope it’s worth the investment :) but understandable with the demand. No room to bicker on price when everything sells so well. First Toyota ever and hope it’s worth the investment :) More

by Stephaniestraup Verified Customer Verified Customer

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Very friendly staff. Very knowledgeable, answered all my questions. The entire process from test drive to financing was easy and painless. Very knowledgeable, answered all my questions. The entire process from test drive to financing was easy and painless. More

by JWAYAS Verified Customer Verified Customer

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I dislike the fiance department very much! How they treat and take advantage of people. It's criminal! How they treat and take advantage of people. It's criminal! More

by WEEZEE23 Verified Customer Verified Customer

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Amazing staff and very quick, they took great care of me and my new Tundra! and my new Tundra! More

by ZJOHNSON Verified Customer Verified Customer

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My recent experience with Morgan Ortega, the Warranty Clerk at Brent Brown Toyota (aka Orem Toyota), was excellent! I had purchased a new Toyota Highlander from Brent Brown Toyota in April, 2022. Clerk at Brent Brown Toyota (aka Orem Toyota), was excellent! I had purchased a new Toyota Highlander from Brent Brown Toyota in April, 2022. As part of that transaction, I also purchased an extended service contract from the dealer, offered through Total Care Auto. Recently, we moved to WA State, and I encountered difficulty finding an authorized facility in the Tacoma, WA, area to service my vehicle under the Total Care Auto contract. Ms. Ortega provided excellent service to me by discussing the problem with management, and negotiated a full refund of the contract price on my behalf. She was very conscientious, courteous, and prompt in resolving this issue for me. My experience at Brent Brown Toyota, both at time of sale, and even more than 2 years after the sale, has been excellent! I highly recommend Brent Brown (Orem) Toyota for any vehicle purchase, as they stand by their reputation to provide superior service, both at the time of purchase and thereafter. They are a "5-Star" dealer in every respect! Robert O. More

by ROBOSTRIN Verified Customer Verified Customer

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Jeremy is a very friendly, and personable. I enjoyed our conversations. Mindy was very warm and friendly, Mindy made me feel at ease with the whole process of buying the car. I give them both I enjoyed our conversations. Mindy was very warm and friendly, Mindy made me feel at ease with the whole process of buying the car. I give them both a five-star rating. More

by pafrye Verified Customer Verified Customer

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