Josh Stringer | Page 19

Great car-buying experience Our first car-buying experience at Crews Subaru was terrific for 2 reasons: a great vehicle and a friendly, professional staff. The second experience Our first car-buying experience at Crews Subaru was terrific for 2 reasons: a great vehicle and a friendly, professional staff. The second experience was exactly the same! The newly remodeled showroom was clean, bright and very functional. The staff that we dealt with - Ralph Hunt, Josh Stringer and Pam Baker were awesome. We were greeted like old friends and treated very well. We walked out with a new car and a whole new respect for the people who work there - they were helpful, professional and just plain nice. Very satisfied customers. More

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Best car buying experience ever! My wife and I are longtime Honda owners and with a longer commute wanted to look into buying a car that was good on gas and more comfortable than the My wife and I are longtime Honda owners and with a longer commute wanted to look into buying a car that was good on gas and more comfortable than the Fit we'd been driving. My months of investigating pointed us not to Honda, but to the Subaru Legacy. It seemed to be an amazing car and exactly what we were looking for. Our planned first step was to just actually see the car which we did late one afternoon when we went to Crews Subaru and ran into Rhett Crull on the lot. With no pressure at all, he showed us the car in the short time we had to do so. In a couple of weeks when we were ready to get serious, I gave Rhett a call on a Friday afternoon and he met us bright and early Monday morning. We went through all the expected stages of buying a car, starting with taking it for a spin etc. It was clearly what we wanted. Because the Legacy is so popular, it's hard to keep many on the lot so they didn't have the color we wanted. No problem, several people worked hard and found the car in the color we wanted and had it there the next day. Linda Breedlove did a great job taking us through the necessary paperwork and on Wednesday morning we arrived to pick up the car. Rhett Crull did an thorough job walking us through all the many features on the Legacy and assured us it would be okay if we needed to call him back. I've bought a fair number of cars in my life and always hated the pressure and gimmicks. None of that at Crews! I've never had such an easy time of it and would certainly recommend Crews Subaru and the amazing staff there to anyone looking to buy a car. More

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Best car buying experience ever! The entire experience, from driving onto the lot to driving away in our new car was wonderful. Rhett was friendly, knowledgeable, patient and helpful, The entire experience, from driving onto the lot to driving away in our new car was wonderful. Rhett was friendly, knowledgeable, patient and helpful, but never pushy. We weren't really sure what we were looking for, but Rhett asked the right questions to help us narrow down our choices. Josh, the sales manager, stepped in to help with the finance part which was a breeze. Jerry helped show us the features along with Rhett. They made sure we drove away without any lingering questions. I've always hated car shopping...until now. More

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WRX or GTI? About a year ago my wife had an accident and was unable to drive either one of our cars (both had manual transmissions). I traded mine (she wouldn't g About a year ago my wife had an accident and was unable to drive either one of our cars (both had manual transmissions). I traded mine (she wouldn't give up her 2014 Miata) for a SUV with auto trans. We were in the process of moving to SC so for the last year I've been driving the SUV. My wife has regained the ability to use her clutch leg again and both of us like to drive manuals (yes, even in traffic - we lived with the Wash DC metro traffic for 15 years). I considered the GTI but since we've owned a WRX and a WRX STI (& a VW R32), we drove to Crews to check out the WRX. Rhett Crull met us as we drove up and was the perfect professional all the way through the process. We drove the GTI prior to the WRX and although it was a nice car, the WRX generates far more excitement for us and of the three Subaru vehicles we've owned, all have been extremely reliable. We drove our 2016 WRX home last night. More

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Excellent car buying experience! We were in the market for a new Subaru Outback Limited and had been watching Crews new car inventory on-line for awhile. I found the car we were inte We were in the market for a new Subaru Outback Limited and had been watching Crews new car inventory on-line for awhile. I found the car we were interested in on 5/21/15 and submitted my request for their internet price. Linda Breedlove promptly responded and we set up an appointment to see and test drive the Outback on 5/22. Upon our arrival and meeting Linda the car was ready for us to test drive. Linda introduced us to Anthony Cargile who we worked with through entire acquisition process. This is our 4th Outback purchase and by far has been the best experience. Anthony was extremely thorough describing the features of the Outback and taking us through the acquisition process. My wife and I are very happy with our decision to purchase our new Outback from Crews and to have dealt with Anthony and Linda. More

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Outstanding job getting me the car I wanted! I came into test drive the XV Crosstrek in the middle of May and I loved it. Scott was available to answer any questions I could of had, but he was n I came into test drive the XV Crosstrek in the middle of May and I loved it. Scott was available to answer any questions I could of had, but he was not pushy at all. I had researched the vehicle significantly prior to going in so I had no questions and it was pleasant not to be assailed but the sales staff. They just got the keys and on the road, while driving he asked again if I had any questions about the features available on the vehicle. I appreciated that this was not a persistent bantering just a quick check to see if I had thought of anything while test driving. When I had finished my test drives of both the Manual and CVT transmissions I simply told him I would be back late May or early June to purchase. He asked politely for my contact information which I told him I had already corresponded with the internet sales person, Linda Breedlove and he said great. Follow up emails were not overwhelming, and when I was ready to purchase I told Scott & Linda via email exactly what I wanted and within two days they had set up for a dealer transfer for the color, trim, & accessories I requested. The price was fair and within the "good" window of the Truecar.com estimate for the vehicle as delivered. With the additional expense of having to send a driver to pick the vehicle up with the dealer transfer was great. When I came to purchase the vehicle, the paperwork was extremely quick. I HAVE TO SAY THIS AGAIN, because I bought another new vehicle recently and spent about 3 hours waiting for all the paperwork, Pam was extremely quick going through the paperwork!!! I was in and out the door within 45 minutes and it would have been faster if I had not changed my mind about the extended warranty. Because it was a dealer transfer I had to wait till the next day to pick it up, but when I did Scott was available to answer any questions which I still did not have and as he saw I was ready to go. He gave me the keys and said "Well I will contact you in a couple days to answer anything that comes up since you clearly want to get out the door." The entire experience from test drive to purchase Crews Subaru's staff was cordial, available, and most importantly informative without being pushy. GREAT Experience I would definitely purchase from them again! More

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Low pressure, very helpful! As an older woman, many of my car-buying experiences have not been positive. The staff and salesmen were very helpful, knowledgeable and understanding As an older woman, many of my car-buying experiences have not been positive. The staff and salesmen were very helpful, knowledgeable and understanding of what I was looking for, without being pushy or negative in any way. ?? More

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Fair Deal - Drama Free This was our second purchase and it was every bit as simple as the process should be. We've got a great new car, and had an enjoyable time getting it This was our second purchase and it was every bit as simple as the process should be. We've got a great new car, and had an enjoyable time getting it done. Thanks to everyone at Crews Subaru! More

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Very satisfied with our purchase at Crews! We bought a brand new Subaru Forester at crews with the assistance of Anthony Cargile. We are from out of state and received a better price at crew We bought a brand new Subaru Forester at crews with the assistance of Anthony Cargile. We are from out of state and received a better price at crews than anywhere else. Thank you Anthony and Crews! Also, we would like thank josh and Pam! More

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Very Satisfied Everyone was very personal and helpful. Ralph was great in showing us the car, explaining its features, and doing a great test drive, as well as clos Everyone was very personal and helpful. Ralph was great in showing us the car, explaining its features, and doing a great test drive, as well as closing the deal. Josh Stringer was absolutely a pleasure to work with in establishing a final price. His personality is perfect for the position he has. Pam Baker is probably one of the best organized, knowledgeable, and efficient person we have met. Her personality and ability made doing all the necessary paperwork easy and understandable. A great team! I would recommend Crews Subaru to anyone. More

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