Juan Barcenas
Juan Barcenas at Randall Reed's Planet Ford

Juan Barcenas

Finance Director

Randall Reed's Planet Ford

19000 Highway 59 North
Humble, TX 77338

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4.7
99 Reviews
4.7

99 Reviews

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99 Reviews of Juan Barcenas

September 03, 2025

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Employee Rating

6 weeks after buying my vehicle from them in cash and I still don’t have the title from them. They dont even answer the phone or return calls either. Overall a very negative and worrisome experience More

by peterc
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Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Billy Harvey

August 07, 2025

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Employee Rating

Everyone great , Richard B great , finance group great , top to bottom will be back for more More

by MICHUFF
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Billy Harvey, Lyndi Sage - Walker , Richard B

July 29, 2025

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Employee Rating

Hector Estrada reminds me of what it was like to buy a vehicle 15 years ago outstanding customer service makes you appreciate every interaction. He even took the time to talk to my four-year-old girl and More

by CJGILBERT85
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Manny Diaz , Hector Estrada

July 02, 2025

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Employee Rating

John & Nate were absolutely fantastic to work with. They were professional and courteous every step of the way. More

by dax0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nathan Zuniga, Juan (JP) Perez , John Centner

June 22, 2025

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Employee Rating

Love the service in general. My truck was fixed in a very timely manner.. Thank you! More

by Pchavarr1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 21, 2025

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Very satisfying whit planet ford vendors and finances mans they attended very good I recommend More

by AUDEN_GUEVARA
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 03, 2025

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Employee Rating

Yo tube una mala esperencia con el departamento de finanzas no fueron opuestos con migo el vendedor le doy un 10 pero a los de finanzas un 0 More

by ELPRIMOPAJARITO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Stuart McKenry

April 05, 2025

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Employee Rating

Professional service at it's best. Quality work with great communication and friendly faces..Rodney the service advisor always helpful. Nathan and Ken Riley in sales are a pleasure More

by TYSAM21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 11, 2025

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Employee Rating

i had a very nice experience buying my new 2014 f250 xlt. go see Randall More

by stephentexcollins
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Purchase Time
Finance Experience
Recommend Dealer
Yes

January 29, 2025

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Employee Rating

Everything was handled very professionally and in a timely manner. All new items were explained in a way that I understood More

by ETRDF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan (JP) Perez

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