Juan Easley
Juan Easley at Mercedes-Benz of Silver Spring

Juan Easley | Page 2

Service Advisor

Mercedes-Benz of Silver Spring

3301 Briggs Chaney Rd.
Silver Spring, MD 20904

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41 Reviews
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41 Reviews

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41 Reviews of Juan Easley

November 07, 2023

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Employee Rating

Juan & Willie Rock! Thanks guys for quick service. You worked it all out even it was unexpected service. I'm excited if I have to come cack; I understand that you all wi More

by Holmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Rodkey

November 01, 2023

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Thanks for the detailed service check-up. As I was about to hit the highway, I really wanted to make sure my vehicle was in the best shape possible. U ALL ROCK! Thanks again. More

by Holmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Rodkey, Scot Shumway

September 30, 2023

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They are professional, clean, knowledgeable, and accomodating to whatever questions and concerns that I had. More

by Chiaraslaw
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 02, 2023

Mercedes-Benz of Silver Spring responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

September 09, 2023

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I recently visited Silver Spring Mercedes for my car's service, and I must say I'm thoroughly satisfied. Juan Easley was my service advisor, he was professional, efficient, and went the extra mile to ensu More

by satira20011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Rodkey

Sep 11, 2023

Mercedes-Benz of Silver Spring responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about the services you received and thank you again for choosing the Mercedes-Benz of Silver Spring!

August 23, 2023

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Juan Easley is the best advisor! Very welcoming and takes care of my car!! Thanks Juan! More

by Klopez
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Recommend Dealer
Yes

Other Employees Tagged: Scot Shumway

Aug 28, 2023

Mercedes-Benz of Silver Spring responded

Hello Klopez, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!

August 16, 2023

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Employee Rating

Stellar customer service is always expected and delivered by this dealership! My service rep., Mr. Juan Easley, is the best! More

by terry_lisa_369
Service Price Transparency
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Recommend Dealer
Yes

August 16, 2023

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Excellent customer service and quick response in resolving my tire issues. Thank you so much for all your help. More

by RMoore3803
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Recommend Dealer
Yes

Other Employees Tagged: Dorit Figueroa, Robert Marr, Dave Brown , Steve Wyatt

Aug 18, 2023

Mercedes-Benz of Silver Spring responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Silver Spring. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 20, 2023

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I have bought 5 Mercedes-Benz and received great service. When I brought my 2013 Mercedes-Benz for service, I decided to purchase a new one. This time, I had an excellent experience! I never been so happy t More

by DIAMARIE COLBERT
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Celestine Lovence, Edward Moore, May Shyne , Steve Wyatt

Jul 27, 2023

Mercedes-Benz of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 19, 2023

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Employee Rating

Outstanding service and personnel. Juan Easily is a stellar excellor!! He is a xxxxxxpro and the best customer service advisor at this location. More

by Manigaultd
Recommend Dealer
Yes

Other Employees Tagged: Scot Shumway

May 02, 2023

Dealership Rating
Employee Rating

Juan Easley has been my service advisor for almost 4 years!! He is amazing and provides the best customer service. He takes great care of my E63s. More

by Klopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2023

Mercedes-Benz of Silver Spring responded

Hi Klopez, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. If you have any further questions, please give us a call. We're always happy to help!

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