Juan R. Cruz
Juan R. Cruz at Sport Mazda

Juan R. Cruz

Sales Manager / Upgrade Team

Sport Mazda

9786 S. Orange Blossom Trail
Orlando, FL 32837

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4.9
498 Reviews

Spanish Speaker

Dealership Experience

13 yrs

Industry Experience

13 yrs

4.9

498 Reviews

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498 Reviews of Juan R. Cruz

July 18, 2025

Dealership Rating
Employee Rating

Excellent sales team always try to help the costumer looking for the best deal possible More

by davidkan1967
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

July 16, 2025

Dealership Rating
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Patricia was soooo sweet and showed excellent customer service. She went above and beyond to assist us with making a deal and ultimately it was her friendly nature that lead us to become Mazda customers a More

by AALONSO1423
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Muhammad Waqar

Jul 17, 2025

Sport Mazda responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 12, 2025

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Excelente atención, muy comprometida y dedicada, paciente y siempre atendió todas mis necesidades. Muy satisfecha con patricia More

by dianakarina2328
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Recommend Dealer
Yes
Jul 14, 2025

Sport Mazda responded

Hola, ¡nos alegra mucho haberle brindado una experiencia tan positiva! Si hay algo más que podamos hacer por usted, no dude en hacérnoslo saber. ¡Estaremos encantados de ayudarle!

July 05, 2025

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This is my third Mazda in a row and I wouldn’t change anything about my experience! Without a doubt Mazda is focused on putting their customer at the center of everything they do. This is visible thoroug More

by Esther
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Patricia Arguelles, Sasha Solá

Jul 07, 2025

Sport Mazda responded

Hi Esther, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 04, 2025

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Quick, efficient and fair. Thank you for helping us walk out of a dealer without a headache for the first time ever! More

by Patriciadpch
Sales Price Transparency
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Recommend Dealer
Yes
Jul 06, 2025

Sport Mazda responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 28, 2025

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Employee Rating

Excelente atención por parte de Patricia. Nos pareció una experiencia bastante agradable además de que vimos como todo pudo fluir de manera natural… nos encantó las opciones al momento de neg More

by Noelito
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Patricia Arguelles

Jun 30, 2025

Sport Mazda responded

Hola, nos alegra que nuestro personal le haya brindado tanto apoyo durante su experiencia en Sport Mazda South. Su recomendación es muy importante para nosotros y nos alegra haberla merecido. Gracias por tomarse el tiempo para compartir su experiencia positiva. ¡Que tenga un buen día!

June 25, 2025

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Employee Rating

Bring my new CX 5 to oil change and tire rotation and found my Rims was scratched. Very disappointed. The dealer needs a QC Quality Control Personnel to avoid in the future this problem. More

by Andromeda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 26, 2025

Sport Mazda responded

Hello, we appreciate you taking the time to leave us this feedback. Please reach out to us at (407) 851-8510 when you can so we can address this situation directly. Thank you and have a great day.

Jun 26, 2025

Andromeda responded

The issue with the scratched rims was quickly resolved by the dealer, thanks to the hard work of Stephen Mendez and Sasha Sola’. Their dedication reflects the continued excellence service at Sport Mazda.

June 24, 2025

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This is my third Mazda from Sport Mazda. It was so nice to have Mustapha that he took us around to find the right CX5 and close the deal with him and Juan Jr. thanks guys. More

by mui54
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Mustapha Taha

Jun 27, 2025

Sport Mazda responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

June 20, 2025

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Employee Rating

From the service center to sales team you will get excellent customer service throughout the entire dealership. More

by Megtalks
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Trade-in Experience
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Recommend Dealer
Yes
Jun 21, 2025

Sport Mazda responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 20, 2025

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Employee Rating

I now own 3 Mazdas! Cx 3,,cx 30, & cx 5, Would never go anywhere else but Dport Mazda! They’re like family. More

by Ski
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
May 23, 2025

Sport Mazda responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

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