"I had an excellent experience and was sold the car at an..."
I had an excellent experience and was sold the car at an excellent price. I could not have asked for a better car buying experience.
"This is a nice dealer to shop for a car. The sales dept..."
This is a nice dealer to shop for a car. The sales dept was very helpful and showed a lot of patience viewing different cars and answering questions. All around an excellent dealer to buy a Subaru from.
"We had the best experience purchasing a car this evening...."
We had the best experience purchasing a car this evening. Our representative, Julio, is an awesome guy who answered our questions and made the process smooth and entertaining. I highly recommend this man and this dealership to anyone looking for a phenomenal experience! Thank you!!!
"The best car buying experience I've had!"
I had a great experience with Subaru of Kennesaw! My salesman, Julio Sanjuan, did a great job of explaining the different features offered on their vehicles. There was absolutely zero pressure--I didn't know buying a car could be so enjoyable! They truly went above and beyond to make sure I had what I wanted. Johnny Poole, Mike Deem, and the GM Louis were fantastic helps and made me feel comfortable during the process. I couldn't have asked for anything more in this experience, and will certainly encourage my family and friends to visit Subaru of Kennesaw when making a vehicle purchase. I love my Crosstrek, and will likely be a Subaru customer for life!
"Great attention, yet allowed us to shop and think..."
It was refreshing to step into a dealership and not feel pressured. We were taught about the different models, allowed ample test drive time and then went on our way to think. Glad to have had such a positive experience from our salesman all the way through to general management and finance dept.
"Best Car Buying Experience Yet"
I live in Charleston, SC and there must have only been a few 2017 Black Base WRX's in the vicinity of 500 miles, so I was worried about getting the model I wanted. However, Julio was great to work with from our first phone call and was willing to hold onto the car for a couple weeks until I could make it out there. It was a sensitive situation, and Kennesaw was the only Subaru dealer willing to reserve the car while not actually depositing the holding check. Julio was very responsive and flexible to work with, and when I asked him to match better lease offers I had received, the Kennesaw team actually ended up beating every other dealer offer. Once I arrived, Joseph made the finance process extremely simple and quick, and Julio even helped me drop off my rental car nearby. Kennesaw will be the first dealer I call when my lease term is over.
Other Employees Tagged:
"Relaxed, no pressure experience"
- WRX Steve
Very friendly, the kind of people I hang out with in my personal life, and they treated me that way since I walked in the door. Very knowledgeable about the cars they sell, got me the exact car I wanted with all the options I wanted, none that I didn't. No pressure, and they don't leave you sitting alone wasting time. We negotiated a fair price without any hassle. Great experience, highly recommended.
"Worst car experience "
I cosigned on a lease this spring. I told the salesman and sales manager that my son was probably not going to be able to keep the car very long because he was moving to an area where he couldn't use a car.
As stated above, I cosigned with my son to lease a Subaru WRX STI. I asked both the sales manager and salesman if they would put in writing that I would not be financially hurt if I returned the car early. They said they couldn't put it in writing but not to worry because that particular car was in high demand. I only signed because of their assurance. Well, I returned the car early as I had told them. They told me that I would have to pay $7000 because I turned it in early. I told them in advance about this and I had already given them a $3000 deposit. That is a total of $10,000 for a car that my son only drove for several months. I was misled and took them at their word. I was a lieutenant in the Army and there your word was your honor. Another dealership gave me a better price so that I was "only" out $5500 plus the deposit.
I am 67 years old and have never had anything like this happen to me. It's too late for me, but I am writing this to protect future car buyers.
"steve the service manager"
I have 35 years automotive service management experience and currently manage Maaco in Doraville GA-------------Steve and his department with Lucy and all the others are wonderful. Lou and William and Chris in the showroom are all a group of professionals that have taken care of my wife and I for almost 10 years perfectly. They take care of my transportation needs so I can spend time on other things. I thank them and recommend them. David Yapko
Other Employees Tagged:
Johnny Poole Jr.,