Junior Avila

I wholehearted trust everyone here, Paul is great and very knowledgeable. I desperately needed service on my Outlander and he noticed a missed repair from an accident I had a few months earlier and was a very knowledgeable. I desperately needed service on my Outlander and he noticed a missed repair from an accident I had a few months earlier and was able to repair it for a very affordable price and assist me with filing a supplemental claim. Thank you for your excellent service More

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I always receive great service and they never try to upsale me. I can always trust that they will recommend what is necessary to be done in my car. upsale me. I can always trust that they will recommend what is necessary to be done in my car. More

by LA.ARTIGA Verified Customer Verified Customer

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Fast, friendly, and efficient service! My SUV maintenance was smooth from start to finish. Highly recommend! I had an amazing experience getting maintenance done on my SUV at Universal My SUV maintenance was smooth from start to finish. Highly recommend! I had an amazing experience getting maintenance done on my SUV at Universal Mitsubishi this weekend. From start to finish, everything ran smoothly. The wait time was only about 45 minutes, and the job was completed thoroughly and efficiently. A huge shoutout to Paul, who delivered top-tier customer service and made sure I was well taken care of throughout the process. He was attentive, professional, and genuinely cared about my experience. After the service, he even followed up with a thoughtful message. More

by CARLCOOKSJR Verified Customer Verified Customer

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Thanks for the service! Easy to schedule and fast. Very friendly and explained everything! Thanks again! Easy to schedule and fast. Very friendly and explained everything! Thanks again! More

by marianamonticelli Verified Customer Verified Customer

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I had such a great experience with Armen; I’ll be back again! The entire staff was wonderful, knowledgeable and helpful! again! The entire staff was wonderful, knowledgeable and helpful! More

by DDALUISE Verified Customer Verified Customer

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Great service I can always Depend on Mitsubishi found the problem, expeditiously and fix my vehicle problem, expeditiously and fix my vehicle More

by TZULIMIKO Verified Customer Verified Customer

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Thank you so much for your service always is professional and good 😊 the workers are very professional thank you so much and good 😊 the workers are very professional thank you so much More

by Gisela Gil Verified Customer Verified Customer

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Ver straight forward and professional to deal with. Very happy with the results of the service. Very happy with the results of the service. More

by GCHERNY Verified Customer Verified Customer

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Paul, the service manager and his team did an amazing job on my 2018 Outlander. I had been told by my local mechanic that Mitsubishi was no longer making the parts I needed to maintain my vehicle and when I on my 2018 Outlander. I had been told by my local mechanic that Mitsubishi was no longer making the parts I needed to maintain my vehicle and when I phoned Paul he called me back in less than 10 minutes said they had the parts in stock and could install everything the very next day. This is an outstanding dealership with an amazing service department. I highly recommend them. I live in Ventura, which is approximately 48 miles away from this dealership, but I will be taking all of my needs for my vehicle to Universal Mitsubishi from now on. More

by Barbi Verified Customer Verified Customer

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paul and everyone else at the dealer were great to deal with and wil go again with and wil go again More

by 4legz20toez Verified Customer Verified Customer

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