Justin Chretien | Page 25

Respectful, competent and super knowledgeable. We have been looking to buy a car for about 6 months now. And we have met with several dealerships and more on line. By miles, Toyota of Cleveland, th We have been looking to buy a car for about 6 months now. And we have met with several dealerships and more on line. By miles, Toyota of Cleveland, the staff including Amanda, Monte, Justin and in particular Geoff Allen, worked with us, helped us and went the extra, extra mile to get us what we needed. Kudos to all the folks there for the excellent customer service. Made us feel like family members. More

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I’ve been looking for used tundra’s for months. Nathan in Internet sales reached out to me to check on me after a few months. I saw a 2012 platinum. I came up on a Saturday and Matt took care of me. Best dea Internet sales reached out to me to check on me after a few months. I saw a 2012 platinum. I came up on a Saturday and Matt took care of me. Best dealer experience I’ve had ever. Everyone working there had a smile on their face and positive attitude. Great dealership. More

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Toyota of Cleveland was very helpful and willing to work with us towards a deal as well as a fair trade in value. Justin Chretien and Yaniel Ortiz and were very accommodating and respectful. with us towards a deal as well as a fair trade in value. Justin Chretien and Yaniel Ortiz and were very accommodating and respectful. More

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Everyone at Toyota of Cleveland was amazing! They have unparalleled customer service. If they don’t get it right the first time, they will find a way to fix it. Guaranteed! From the salesman to the manage unparalleled customer service. If they don’t get it right the first time, they will find a way to fix it. Guaranteed! From the salesman to the managers and finance, everyone was so wonderful and willing to do anything needed to get you approved and into a new car. Thanks again for such a great experience. Whenever I’m ready to purchase another vehicle, you better believe I’ll be buying it from Toyota of Cleveland! More

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My first time buying a new car, and I don’t think I could have gone to a better place, they are really nice people have gone to a better place, they are really nice people More

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Awesome experience! They explained everything to me and gave me all the info I needed to make this decision!!! Will always shop here FIRST and encourage all my family and friends to do the same! gave me all the info I needed to make this decision!!! Will always shop here FIRST and encourage all my family and friends to do the same! More

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Wonderful! Everyone I spoke with was extremely knowledgeable and helped me with my deal. I was shown everything I need to know and when to get service done! knowledgeable and helped me with my deal. I was shown everything I need to know and when to get service done! More

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TOC is not just a typical dealership. They went above and beyond and stood behind their product when I experienced a factory defect with my 2018 4Runner. Juan Carlos is a top notch salesman who I called on beyond and stood behind their product when I experienced a factory defect with my 2018 4Runner. Juan Carlos is a top notch salesman who I called on just 18 months after my purchase With him. He listened to me voice my concerns and channeled them to his management team. Needless to say Monte Burney (GM), Justin Chretian (GSM), and Juan Carlos Lopez (salesman) made things happen that would never have happened at any other dealership. Thank you all for everything you did and for putting me into a 2020 4Runner. The integrity you guys have is very rarely found and the respect all of you showed me as a customer will never be forgotten. I can honestly say after the 6 week ordeal I have now made 2 great friendships with Monte and Justin and an even stronger friendship with Juan Carlos. Thank you again. More

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The staff at Toyota of Cleveland is professional and knowledgeable. Russell our sales person is patient and kind. He made our experience a very pleasant one. knowledgeable. Russell our sales person is patient and kind. He made our experience a very pleasant one. More

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Nathan, Taylor, Justin, and Timothy made it happen for me! I drove almost 200 miles for my deal. It was worth the effort! What a special dealership, they actually do MORE than they promised!!! me! I drove almost 200 miles for my deal. It was worth the effort! What a special dealership, they actually do MORE than they promised!!! More

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