Justin Chretien | Page 24

Alfred, Justin, and Cindy were great. Enjoyed it Professional staff. I felt them to be honest beyond my expectations. Will return when we decide to purchase again. Toyota is the only brand we buy. Professional staff. I felt them to be honest beyond my expectations. Will return when we decide to purchase again. Toyota is the only brand we buy. More

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Unable to do this in 25 words. “DONT EVEN BOTHER GOING ANYWHERE ELSE “ Still good although wished I could have gotten the financial deal that I wanted. From the sales manager,salesman,finance and everyon ANYWHERE ELSE “ Still good although wished I could have gotten the financial deal that I wanted. From the sales manager,salesman,finance and everyone that was apart of my experience treated me with patience,and over the top Exceptional Service! More

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My experiences with Toyota of Cleveland have always been positive. I have purchased three vehicles from them and will continue to go back. The staff is very helpful and does not pressure you just to make positive. I have purchased three vehicles from them and will continue to go back. The staff is very helpful and does not pressure you just to make a sale. More

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Professional Salesman. Big D, was very courteous and professional. He did not try to pressure sale, but did share some good advice. He kept a friendly conversation Salesman. Big D, was very courteous and professional. He did not try to pressure sale, but did share some good advice. He kept a friendly conversation while all the other sales stuff was bring (researching credit report, financing, etc.). More

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Very helpful. Very friendly. Great price and I would definitely recommend to my friends. Taylor was very helpful through the whole process. Showed us all the new things on our RAV4 and we are super happ definitely recommend to my friends. Taylor was very helpful through the whole process. Showed us all the new things on our RAV4 and we are super happy and safe with our purchase. No place like Toyota of Cleveland! More

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Great place to buy a new or used car. Jason, Justic, Justin and Alfred Polk did an amazing job getting me into a quality used car. I would definitely recommend them to all my friends. Justin and Alfred Polk did an amazing job getting me into a quality used car. I would definitely recommend them to all my friends. More

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I am very much disappointed with this dealershipI had a I am very much disappointed with this dealership I had a 2017 camry with 0 percent interest, and just $16000 more to pay off. But Toyota sent me ma I am very much disappointed with this dealership I had a 2017 camry with 0 percent interest, and just $16000 more to pay off. But Toyota sent me many emails for an exchange. I trusted this dealership and trade in my 2017 camry. They gave me a 2019 camry for $32000 and with $50000 pay off. Now the story begins. The salesman did not give me a test drive. After reaching home, I noticed that the new car had mechanical diffects. Moreover, it was a used car with 7500 miles. But they me as first hand user and its new. I found I was cheated. Thus I called them and returned the car, took my old car back Unfortunately, I lost $6500 in this transaction, just because they were not honest in what they say to customers. My new payoff amount is $32500 the same amount, I was supposed to pay when I bought my camry in 2017. I lost $16000 I already paid. Think about it. I contacted them many times, but no help... The manager even got angry with me for putting a review here. I requested them to give me details, of why they took $6500 more. But no explanation so far. I am sinking with my budget, just because trusting Toy and this dealer. Very much disappointed More

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Hands down, this is the best experience my husband and I have ever had with a car dealership. We would recommend them to everyone even thinking about buying a vehicle. They listened to our needs and wants a have ever had with a car dealership. We would recommend them to everyone even thinking about buying a vehicle. They listened to our needs and wants and exceeded those by leaps and bounds. Justice is the best of the best salesman. Cindy was super in explaining all the details of the paperwork and just a joy to work with. Justin worked with all our needs to help in the process and Shane had our backs all along the way. Thank you over and over for this great experience. More

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rav4 limited love it Jason has now sold us two rav4 's hybrid he will tell you everything about them and got us a great deal thanks to him and the great friendly dealersh Jason has now sold us two rav4 's hybrid he will tell you everything about them and got us a great deal thanks to him and the great friendly dealership.thank you More

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Excellent customer service. Great selection of vehicles with great prices. Clean showroom floor with free popcorn and water for customers. Very friendly staff that knowledge you even if they arent working with great prices. Clean showroom floor with free popcorn and water for customers. Very friendly staff that knowledge you even if they arent working with you. More

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