Justin Cottone
Justin Cottone at Toyota Direct

Justin Cottone

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.4
145 Reviews
4.4

145 Reviews

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145 Reviews of Justin Cottone

February 28, 2026

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Isatou was kind and knowledgeable. She was always rerurned my calls promptly. Thank you for a great experience! More

by meljen79
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Recommend Dealer
Yes

February 24, 2026

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Went there for oil change after waiting 1h30 paper said I declined tire rotation ididnot. More

by seidmorgan
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Recommend Dealer
No

February 23, 2026

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Easy to get appointment and then they got me in and out quickly on the day More

by kdworkin
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Recommend Dealer
Yes

February 20, 2026

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I recently took my daughters 25 Corolla in to get dashboard usbc charger port fixed. I spent 2.5 hrs on a Saturday morning waiting only to come home and it’s not fixed. More

by markrigo
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Recommend Dealer
Yes

February 16, 2026

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Service was great. Nice facility and they were prompt. Justin took care of my truck for me and I was happy. More

by curt.perry7
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Recommend Dealer
Yes

February 10, 2026

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Very helpful and thorough. Justin was very knowledgeable and recommended service I didn't think about. More

by f.wriston
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Recommend Dealer
Yes

February 05, 2026

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I brought my car in on Monday, February 2nd, and it required a return service. Emma, the technician I always use, was fantastic! She quickly took care of everything and ensured my car was running smoot More

by tiffanysims123
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Recommend Dealer
Yes

Other Employees Tagged: Charles Hessel

January 26, 2026

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Very professional. They were interested in what I needed done and expressed exactly what other service my vehicle needed. I was only there for about an hour. More

by mchalm419
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Recommend Dealer
Yes

January 22, 2026

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They have excellent service, perfect customer care and fast service too, they are the best. More

by Shema Muhoza
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Recommend Dealer
Yes

January 21, 2026

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Employee Rating

Brought my brand new Truck in for wind noise and bed cover leak- neither were fixed after 2 trips to the dealer. Service said there is nothing they can do but I need to contact Toyota Corporate- keep i More

by thomas.osif
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Recommend Dealer
No
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