Justin Cottone
Justin Cottone at Toyota Direct

Justin Cottone | Page 2

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.4
153 Reviews
4.4

153 Reviews

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153 Reviews of Justin Cottone

March 08, 2026

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Employee Rating

The service staff was kind ,helpful and fast. They explained everything being done in a clear manner. More

by marple6603
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Service Communication
Recommend Dealer
Yes

March 02, 2026

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Went in for 15,000 mile oil change on 2024 Rav. Should not of been a charge. Was told I needed an alignment and tech quickly showed me the printout (car was barely a year old!). When I inquired how More

by Beagle_bailey
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Recommend Dealer
No

February 28, 2026

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Isatou was kind and knowledgeable. She was always rerurned my calls promptly. Thank you for a great experience! More

by meljen79
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Service Communication
Recommend Dealer
Yes

February 24, 2026

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Went there for oil change after waiting 1h30 paper said I declined tire rotation ididnot. More

by seidmorgan
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Recommend Dealer
No

February 23, 2026

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Easy to get appointment and then they got me in and out quickly on the day More

by kdworkin
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Recommend Dealer
Yes

February 20, 2026

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Employee Rating

I recently took my daughters 25 Corolla in to get dashboard usbc charger port fixed. I spent 2.5 hrs on a Saturday morning waiting only to come home and it’s not fixed. More

by markrigo
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Recommend Dealer
Yes

February 16, 2026

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Service was great. Nice facility and they were prompt. Justin took care of my truck for me and I was happy. More

by curt.perry7
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Recommend Dealer
Yes

February 10, 2026

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Very helpful and thorough. Justin was very knowledgeable and recommended service I didn't think about. More

by f.wriston
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Recommend Dealer
Yes

February 05, 2026

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I brought my car in on Monday, February 2nd, and it required a return service. Emma, the technician I always use, was fantastic! She quickly took care of everything and ensured my car was running smoot More

by tiffanysims123
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Recommend Dealer
Yes

Other Employees Tagged: Charles Hessel

January 26, 2026

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Employee Rating

Very professional. They were interested in what I needed done and expressed exactly what other service my vehicle needed. I was only there for about an hour. More

by mchalm419
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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