Justin Cottone
Justin Cottone at Toyota Direct

Justin Cottone | Page 2

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.4
150 Reviews
4.4

150 Reviews

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150 Reviews of Justin Cottone

February 24, 2026

Dealership Rating
Employee Rating

Went there for oil change after waiting 1h30 paper said I declined tire rotation ididnot. More

by seidmorgan
Service Price Transparency
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Service Communication
Recommend Dealer
No

February 23, 2026

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Easy to get appointment and then they got me in and out quickly on the day More

by kdworkin
Service Price Transparency
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Recommend Dealer
Yes

February 20, 2026

Dealership Rating
Employee Rating

I recently took my daughters 25 Corolla in to get dashboard usbc charger port fixed. I spent 2.5 hrs on a Saturday morning waiting only to come home and it’s not fixed. More

by markrigo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 16, 2026

Dealership Rating
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Service was great. Nice facility and they were prompt. Justin took care of my truck for me and I was happy. More

by curt.perry7
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

February 10, 2026

Dealership Rating
Employee Rating

Very helpful and thorough. Justin was very knowledgeable and recommended service I didn't think about. More

by f.wriston
Service Price Transparency
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Recommend Dealer
Yes

February 05, 2026

Dealership Rating
Employee Rating

I brought my car in on Monday, February 2nd, and it required a return service. Emma, the technician I always use, was fantastic! She quickly took care of everything and ensured my car was running smoot More

by tiffanysims123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Hessel

January 26, 2026

Dealership Rating
Employee Rating

Very professional. They were interested in what I needed done and expressed exactly what other service my vehicle needed. I was only there for about an hour. More

by mchalm419
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

January 22, 2026

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Employee Rating

They have excellent service, perfect customer care and fast service too, they are the best. More

by Shema Muhoza
Service Price Transparency
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Recommend Dealer
Yes

January 14, 2026

Dealership Rating
Employee Rating

I had a noise issue and it did not get fixed, I think it got worse. I also have a bed cover that came with the truck and it is leaking very badly, I was told this is normal But it is really bad and I think More

by thomas.osif
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

January 02, 2026

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Employee Rating

When getting service you are treated like family and servicing is always super speedy. Would recommend to any friends and family. More

by cbird
Recommend Dealer
Yes
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