Justin Cottone | Page 3

They have excellent service, perfect customer care and fast service too, they are the best. fast service too, they are the best. More

by Shema Muhoza Verified Customer Verified Customer

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I had a noise issue and it did not get fixed, I think it got worse. I also have a bed cover that came with the truck and it is leaking very badly, I was told this is normal But it is really bad and I think got worse. I also have a bed cover that came with the truck and it is leaking very badly, I was told this is normal But it is really bad and I think it's defective. This is a $74,000 brand new truck and I expect these issues to be taken care of. I will say that Justin Cottone was very responsive and was easy to deal with. Now I just need my truck fixed. More

by thomas.osif Verified Customer Verified Customer

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When getting service you are treated like family and servicing is always super speedy. Would recommend to any friends and family. servicing is always super speedy. Would recommend to any friends and family. More

by cbird Verified Customer Verified Customer

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Great Job, the team did was very responsive and took care of all the details of all the details More

by pwooster2003 Verified Customer Verified Customer

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Plenty of service times to accommodate people. The service rep was great. Only complaint was it took about twice as long for the service to get completed, and then they didn't even reset the mai The service rep was great. Only complaint was it took about twice as long for the service to get completed, and then they didn't even reset the maintenance light. Overall though I have found them to do good work though. More

by jamizer Verified Customer Verified Customer

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Both Parris and Justin were extremely helpful, informative, and kind. I love my services from Toyota Direct. informative, and kind. I love my services from Toyota Direct. More

by JLange614 Verified Customer Verified Customer

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Prompt and responsive. Took care of recall item. Delivered services before time at a reasonable price. Took care of recall item. Delivered services before time at a reasonable price. More

by anupj_arch Verified Customer Verified Customer

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The. Service from Toyota Direct is wonderful. I feel like I am not being sold extras. All the people I have dealt with have been very nice and polite. Th Service from Toyota Direct is wonderful. I feel like I am not being sold extras. All the people I have dealt with have been very nice and polite. Thanks for everything. I will keep coming back. More

by norwins Verified Customer Verified Customer

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Thank you so much for the help! Always Great service! Really appreciate that! Happy Holidays! Always Great service! Really appreciate that! Happy Holidays! More

by Amy Verified Customer Verified Customer

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My problem was not fixed, but I was told it was. There is a noise from something loose at the back of my car. It has been there since we got it last December. I've had it in twice for that, and ha There is a noise from something loose at the back of my car. It has been there since we got it last December. I've had it in twice for that, and have been told it was from the bar holding the cover over the back/trunk vibrating. They said when they took it for a drive with and without that cover, that the sound disappeared. So that was my problem. It was NOT! I brought my car home and took the bar and everything out of my car and took it for a drive. The noise is STILL there. I worry about the safety of my vehicle!! I would like for a mechanic to ride with ME while I drive and they sit in the back to listen and hear what I hear! More

by shirleyrae49 Verified Customer Verified Customer

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