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BMW of Westlake
Westlake, OH
5,056 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
February 13, 2026
Everyone in showroom took plenty of time to review my
preferences, test drive a few cars and ask questions. Very relaxed atmosphere. My car was ready when I needed it next day. Everyone was very pleasant
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by Skbull
February 13, 2026
My service advisor, Matt, is very friendly, professional,
and attends very well to his customers' needs.
The technicians are much better than I've found at other service centers
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by jpkoch1128
Verified Customer
Verified Customer
Employees Worked With
February 11, 2026
Wonderful Matthew was polite very knowledgeable.
He did his job better than expected he was very sweet and answered my questions in regards to what the service was about, he also had the car washed!
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by Kvagras
Verified Customer
Verified Customer
Employees Worked With
Matthew
Dealership Inventory (241 Vehicles)
Photos & Amenities
- Customer Lounge Area
- Free Loaner Cars
- After Hours Drop-Off
- Free Coffee
- Cable TV
- Free Drinks
- Free WiFi
- Television
- Instant Financing
- Authorized Parts Store
- Pet Friendly
- Home Delivery
- Drive-In Service
- Vending Machines
- Virtual Appointments
- Vehicle Sanitization
- Home Test Drives
