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Kacie Greico
Kacie Greico at Toyota of Scranton

Kacie Greico

Service Advisor

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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4.8
263 Reviews

Dealership Experience

7 yrs, 7 mos

Industry Experience

7 yrs, 7 mos

4.8

263 Reviews

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263 Reviews of Kacie Greico

January 24, 2026

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Employee Rating

Kacie is always on the ball when our vehicle is serviced. She's very pleasant, knowledgeable and diligent in meeting our needs. More

by PCHINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 25, 2026

Toyota of Scranton responded

PCHINO, Thank you for sharing your experience with us! We’re so glad to hear that Kacie continues to take great care of you. Her pleasant manner, knowledge, and diligence truly reflect our commitment to doing the right thing and providing excellent service. We appreciate your trust in Toyota of Scranton and look forward to assisting you again. Warm regards, MJ Preno Vice President of Guest Experience

December 29, 2025

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Employee Rating

David always communicates very well regarding my vehicle. It is a pleasure to work with him and I schedule my appointments with him for this reason. More

by Wendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Grieco

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Jan 02, 2026

Toyota of Scranton responded

Hi Wendy, Thank you for sharing this kind feedback. We’re so glad to hear that David’s clear communication and consistency make such a difference in your service experience. It means a lot that you choose to schedule your appointments with him because of the trust he’s built. We truly appreciate your loyalty and look forward to continuing to take great care of you. Warm regards, ~The Service Team Toyota of Scranton

December 10, 2025

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My vehicle was serviced on time. I had an oil change and maintenance plus a brake recall repair done in less than 2 hrs. I’m very impressed and highly pleased with my visit.Thank You. More

by RATTMX5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Peoples, Rebecca Wall

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Dec 11, 2025

Toyota of Scranton responded

RATTMX5, Anthony, thank you for sharing your experience with us. We’re glad to hear your oil change, maintenance, and brake recall were completed on time and that everything went smoothly. We appreciate your trust in our team and look forward to taking care of you again. Thank you for choosing Toyota of Scranton! Warm regards, ~The Service Team Toyota of Scranton

November 08, 2025

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Employee Rating

Polite and caring service with knowledgeable staff in a timely manner dedicated staff and punctual More

by NAJMA_KASHIF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: james Brown, John Boyer, Matthew Edwards, Josiah Gatewood, Sierra Flynn, Ashyia Blakey

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Nov 09, 2025

Toyota of Scranton responded

NAJMA_KASHIF, Thank you so much for sharing your experience with us! We’re glad to hear you found our team polite, caring, and knowledgeable — and that your service was completed in a timely manner. We truly appreciate your feedback and look forward to assisting you again in the future. 😊 -Team Toyota of Scranton

October 15, 2025

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Employee Rating

Kacie is always so courteous and glad to answer any questions. It's great how quick I am in and out without delay. More

by TWOCHEDDARS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 15, 2025

Toyota of Scranton responded

TWOCHEDDARS, Thank you for your kind words! We’re so glad to hear that Kacie consistently provides courteous service and answers all your questions. It’s great knowing your visits are quick and seamless — we’ll be sure to share your feedback with her and the team! Warm regards, The Service Team Toyota of Scranton

October 14, 2025

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Employee Rating

Kacie is always kind; she makes sure her customers are well taken care of. Excellent customer service every visit. More

by SAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 14, 2025

Toyota of Scranton responded

Hi SAM, Thank you for sharing your kind words about Kacie! She’ll be thrilled to know her care and attention made a difference. Providing excellent service and ensuring our guests are always well taken care of is what we strive for at Toyota of Scranton. We truly appreciate your continued trust and look forward to seeing you again! Warm regards, The Service Team Toyota of Scranton

October 11, 2025

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Employee Rating

Kacie is always friendly. She has been very knowledgeable. She makes sure things are done on a timely manner or let’s me know if they are behind schedule. More

by SAMSAD100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 13, 2025

Toyota of Scranton responded

SAMSAD100, Thank you for sharing your feedback! We’re so glad to hear that Kacie continues to provide you with friendly, knowledgeable, and timely service. Keeping our guests informed every step of the way is exactly what we strive for. We’ll be sure to share your kind words with her — we appreciate your trust in Toyota of Scranton! Warm regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

October 10, 2025

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Employee Rating

Always friendly and will ing to work with you to get you the best deals. More

by MMUTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Felkowski

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Oct 13, 2025

Toyota of Scranton responded

MMUTA, Thank you for your kind words! We’re happy to hear that our team’s friendliness and willingness to work with you made your experience a great one. We truly appreciate your continued trust in Toyota of Scranton! Warm regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

September 06, 2025

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Employee Rating

Clean spacious waiting area. Covered all aspects of the recalls and the defect on the exterior of the vehicle. More

by MELANMICHAEL72
Recommend Dealer
Yes
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Sep 08, 2025

Toyota of Scranton responded

MELANMICHAEL72, Thank you for sharing your feedback! We’re glad you found our waiting area clean and comfortable, and that our team was able to take care of all your recalls and address the exterior concern. We appreciate your trust in us and look forward to assisting you again in the future. Warm regards, The Service Team Toyota of Scranton

September 06, 2025

Dealership Rating
Employee Rating

Great service thank you. Very knowledgeable about service being performed. Always a very enjoyable experience. More

by YASMELY.Q22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Ochwat

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Sep 08, 2025

Toyota of Scranton responded

YASMELY.Q22, Thank you for your kind words! We’re delighted to hear that our team’s knowledge and service made your visit such a positive one. It’s wonderful to know that your experiences with us are always enjoyable, and we look forward to serving you again. Warm regards, The Service Team Toyota of Scranton

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