Kacie Greico | Page 23

Came in for recall. It was done very quickly. Service rep was great . Knew her job and did it quickly and efficiently. Time was shorter than estimated. was great . Knew her job and did it quickly and efficiently. Time was shorter than estimated. More

by shot1 Verified Customer Verified Customer

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Everyone was exceptional.. the pricing caught me off guard. I thought it was quite high. I went in for an inspection and came out with a bill that was over $400.00 . guard. I thought it was quite high. I went in for an inspection and came out with a bill that was over $400.00 . More

by PEPPARUE Verified Customer Verified Customer

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I feel I was ripped off and communicating through out was misunderstood and now I had to pay 330 for a new tire and 289 for service. Completely gouged! Never again I don’t ha e that kind of money I was told misunderstood and now I had to pay 330 for a new tire and 289 for service. Completely gouged! Never again I don’t ha e that kind of money I was told have them call help me we’ll probably why I got ripped off More

by JEN06340 Verified Customer Verified Customer

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Service Tech did not return car with items he changed left as is, ie steering wheel, front seat. Easy enough to return to pre-existing condition.. left as is, ie steering wheel, front seat. Easy enough to return to pre-existing condition.. More

by Rich Verified Customer Verified Customer

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My 2106 Tacoma was recalled for frame work. Kacie Kuchinskas was my service advisor. She did a fantastic job. Handled all the details including the loaner vehicle. She made it an excellent experie Kuchinskas was my service advisor. She did a fantastic job. Handled all the details including the loaner vehicle. She made it an excellent experience. She is a true professional. Thank you. More

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Kacie was my service advisor, kept me informed and had the work completed on time. Very efficient. I am a repeat customer and have always been pleased with the work completed. the work completed on time. Very efficient. I am a repeat customer and have always been pleased with the work completed. More

by Rich Verified Customer Verified Customer

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Took my vehicle in for repairs, we were having power steering issues, hoping it was covered under the extended warranty we purchased. Technician couldn’t duplicate the issue so it couldn’t be fixed. B steering issues, hoping it was covered under the extended warranty we purchased. Technician couldn’t duplicate the issue so it couldn’t be fixed. But they did inform me that my inspection was due to expire in 3 month and my cabin filter and engine filter were extremely dirty and they could do all that for some where’s around $250, remember I was having power steering problems. We didn’t get the filters or the inspection. I purchased my own filters for around $20 and installed them in about 3 1/2 minutes. While changing the cabin filter I discovered the filter bay was empty no filter have no idea what happened to it. Technician also stated he check power steering pump for leaks and damage but my car has electronic power steering so there’s is no pump don’t know what he looked at. claimed no codes were found I took it to my mechanic and 2 steering codes were found in the history. And they also stated in paperwork that they inspected the drivers side floor mat for proper installation but still nothing on the power steering. So to say the least I’ve learned that I will not deal with them anymore and I will never buy another extended warranty. More

by satcho499 Verified Customer Verified Customer

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Service writer was very helpful and seemed genuinely concerned about making sure I wasn’t inconvenienced. Kacie kept well informed about the progress with my vehicle. concerned about making sure I wasn’t inconvenienced. Kacie kept well informed about the progress with my vehicle. More

by MDAGATA Verified Customer Verified Customer

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Adaptable , quick service , comfortable friendly lounge, hospitable people Ready to help patient was getting late for work and everyone was concerned and tried to speeed up things always touched bear to m hospitable people Ready to help patient was getting late for work and everyone was concerned and tried to speeed up things always touched bear to make sure I am holding my patience keep it up More

by AARONSMUM1 Verified Customer Verified Customer

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The staff goes out of their way to solve any problem you may encounter. They are friendly and courteous. I recommend the reliability of the Toyota product. may encounter. They are friendly and courteous. I recommend the reliability of the Toyota product. More

by Sporty 2019 Verified Customer Verified Customer

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