Kacie Greico | Page 7

Toyota of Scranton responded

rjs671, Thank you for your wonderful feedback! We’re delighted to hear that you consistently have an easy, hassle-free, and pressure-free experience with us. Providing a seamless and enjoyable experience for all your Toyota needs is our top priority. We look forward to serving you again in the future! Warm regards, The Service Team Toyota of Scranton

Toyota of Scranton responded

LABANALYST2004, Thank you for taking the time to share your experience! We're glad you appreciated the friendly atmosphere and the voucher for our deli and coffee counter—it's great to hear you enjoyed the treats. We apologize if the wait for your oil change and tire rotation felt a bit long. We’ll review our scheduling process to improve efficiency while maintaining the quality of our work. Regarding the cabin filter recommendation, we understand your concern, and we aim to provide suggestions to keep your vehicle in optimal condition, but it’s always your choice! We’re happy to answer any questions you may have about recommended services. Thank you for your kind words about our team and professionalism. We look forward to serving you again in the future! Warm regards, The Service Team Toyota of Scranton

Toyota of Scranton responded

JERHUBDAN, Thank you so much for your kind words and for sharing your experience! We're thrilled to hear that Kacie provided you with excellent service and kept you informed throughout your appointment. Your satisfaction is our priority, and we're lucky to have team members like Kacie who go above and beyond. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again! Warm regards, The Service Team Toyota of Scranton

Toyota of Scranton responded

PJCJM, Thank you so much for your kind words and for being a loyal part of our Toyota of Scranton family since 2010! We're thrilled to hear that Nickell provided you with excellent service and kept in touch throughout your experience. It’s wonderful to know you find our environment friendly and stress-free and our service department top-notch. We truly value your continued trust in us and look forward to serving you for many more years to come. Thank you again for your support! Warm regards, The Toyota of Scranton Team

Toyota of Scranton responded

JSKEEN8790, Thank you for your amazing review! We're thrilled to be considered the best dealership for new and used cars. It means a lot to us that you had such a positive experience. Thank you for choosing Toyota of Scranton, and we look forward to serving you again in the future Regards, The Toyota of Scranton Team

Toyota of Scranton responded

RUIC2210, Thank you for sharing your experience! We're so glad to hear that you and your sister enjoyed our hospitality and that our team made you feel comfortable. It’s important to us that our guests feel taken care of, and we're happy we could provide a pleasant visit with breakfast as well. We look forward to welcoming you back in the future! Warm regards, The Service Team Toyota of Scranton

Toyota of Scranton responded

THOMASSAVERO, Thank you for your feedback and for being a valued customer! We’re happy to hear that you are pleased with our workmanship and overall experience. At Toyota of Scranton, we strive to provide high-quality service while maintaining fair and competitive pricing. We understand your concern about labor costs, and we do offer promotions and discounts periodically to help our customers save on service. Additionally, we’re always looking for ways to support our senior customers, and your suggestion will be taken into consideration. If you have any questions or would like more information on current offers, please feel free to reach out to us directly. We look forward to continuing to serve you! Warm regards, The Service Team Toyota of Scranton

Toyota of Scranton responded

CHARLOTTEAY, Thank you so much for your wonderful review! We’re thrilled to hear that you found our service excellent, and we’re especially glad that Kacie Grieco provided you with the helpful and attentive care you deserve. We’ll be sure to share your kind words with her. Your satisfaction is always our priority, and we look forward to serving you again in the future. Thank you for choosing Toyota of Scranton! Warm regards, The Toyota of Scranton Team

Toyota of Scranton responded

silverfocks, Thank you for your wonderful feedback! We’re so glad to hear that your experience with our service department was excellent once again. Keeping you informed and ensuring your vehicle is ready as soon as possible is always our priority. We appreciate your continued trust in Toyota of Scranton and look forward to assisting you again in the future! Warm regards, The Service Team Toyota of Scranton

Toyota of Scranton responded

LHOLBECK975, Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with us. It’s always our goal to be clear and upfront with every customer about their vehicle’s needs, and we're glad our shuttle service was convenient for you. Your feedback means a lot to us, and we look forward to providing you with the same great service during your next visit. Thanks again for choosing Toyota of Scranton! Warm regards, The Service Team Toyota of Scranton