Kacie Greico | Page 8

Toyota of Scranton responded

Thank you for your kind words, Ryan. We're thrilled to hear that you had a positive experience with our service department, particularly with Dave Grieco. Delivering exceptional service is always our top priority, and it's wonderful to know that Dave made your experience memorable. We truly appreciate your business and look forward to serving you again in the future. If you ever need anything else, please don't hesitate to reach out. Warm regards, Mary Jo Preno

Toyota of Scranton responded

Dear dorrson99, Thank you for sharing your experience with us! We're delighted to hear that you had a positive service visit at Toyota of Scranton. Providing timely and professional service is our goal, and we're glad to know that our representative kept you updated throughout the process. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future. Best regards, Service Team Toyota of Scranton

Toyota of Scranton responded

Response to "VVBAY56": Dear VVBAY56, Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience caused by the delay in completing your vehicle's service. We understand that your time is valuable, and we strive to meet our commitments promptly. We regret that we fell short of our estimated completion time in this instance. Our team is continuously working to improve our processes to ensure more accurate estimations and timely service deliveries. If there's anything further we can do to address your concerns or assist you with your vehicle, please feel free to contact us directly. Your satisfaction is important to us, and we appreciate your patience and understanding. Thank you for choosing Toyota of Scranton for your automotive needs. We hope to have the opportunity to serve you better in the future. Best regards, Service Team Toyota of Scranton

Toyota of Scranton responded

Dear BJCATIVO, Thank you so much for taking the time to leave such a glowing review! We're thrilled to hear that you are consistently satisfied with the service you receive at Toyota of Scranton. It's truly rewarding to know that all four of your vehicles trust us for their needs. Providing on-time service, easy scheduling, and reliable follow-ups are priorities for us, and we're delighted that you've experienced these aspects firsthand. Your loyalty means the world to us, and we look forward to continuing to be your trusted dealership for many years to come. Should you ever need anything or have any questions, don't hesitate to reach out. We're always here to help! Warm regards, Sales Team Toyota of Scranton

Toyota of Scranton responded

Thank you so much for taking the time to share your experience with our service department, Redrobin0530! We're thrilled to hear that you had a 5-star experience with us and that David Greico provided exceptional service. We appreciate your recommendation and kind words about David's genuine care and dedication to going above and beyond for you and your vehicle. We strive to deliver top-notch service to all our customers, and it's great to know we hit the mark with you. We look forward to serving you again in the future at Toyota of Scranton! Warm regards, Service Team Toyota of Scranton

Toyota of Scranton responded

Thank you so much for your fantastic review, COSHEAN! We're thrilled to hear that you had such a positive experience with our dealership and service team. Providing outstanding, honest, and professional service is what we strive for, and it's wonderful to know that we've met your expectations. Your recommendation means the world to us, and we truly appreciate your trust and support. If you ever need anything else or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future! Best regards, Toyota of Scranton Team

Toyota of Scranton responded

Dear TRAP01, Thank you for taking the time to share your positive experience with Toyota of Scranton! We are delighted to hear that you found our dealership to be excellent, with friendly people, a clean building, and great customer care. Our team works hard to provide a welcoming and customer-focused environment, and we are thrilled to know that it reflected in your experience. We take pride in maintaining a clean and inviting space for our customers. We are also pleased that you found our selection of vehicles to be great. It's our goal to offer a diverse range of high-quality vehicles to meet the needs and preferences of our valued customers. Thank you for choosing Toyota of Scranton, and we appreciate your kind words. If there's anything more we can assist you with or if you have any further feedback, please don't hesitate to reach out. Safe and happy driving! Best regards, The Toyota of Scranton Team

Toyota of Scranton responded

Hi Jeff, Thank you so much for taking the time to share your positive experience with Toyota of Scranton! We're thrilled to hear that our team's politeness, courtesy, and helpfulness made your visit great. Our goal is always to provide quick, professional, and friendly service without any hassle. We appreciate your kind words and look forward to serving you again in the future. If you have any further feedback or suggestions, feel free to reach out. Safe travels! Best regards, Toyota of Scranton

Toyota of Scranton responded

JERRYJAMES, We're delighted to learn that you had a smooth and efficient experience at Toyota of Scranton. Our team works hard to streamline the car-buying process, and it's rewarding to know that it made a positive impact on your visit. Thank you for choosing us, and we hope to continue exceeding your expectations. Warm regards, Sales Team Toyota of Scranton

Toyota of Scranton responded

Dear MYADELFIO4, Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you are pleased with Toyota of Scranton and that Doug Stahl provided you with such a professional and knowledgeable service. It's fantastic to know that he understood your needs and budget, working diligently to secure the best deal for you. We appreciate your loyalty to our dealership, having purchased 4 cars in the last two years, and it warms our hearts to hear that you love your new Hybrid Rav4. Also, thank you for choosing us for your vehicle service – we're delighted to consistently provide you with a great experience. If there's anything else we can do for you, please don't hesitate to reach out. Safe travels, and we look forward to serving you and your family again in the future! Best regards, Toyota of Scranton