Karen Cooper
Karen Cooper at Gordie Boucher Ford of Kenosha

Karen Cooper

Assistant Service Manager

Gordie Boucher Ford of Kenosha

7820 120th Ave
Kenosha, WI 53142

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5.0
28 Reviews
5.0

28 Reviews

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28 Reviews of Karen Cooper

July 25, 2025

Dealership Rating
Employee Rating

Wonderful service from everyone that works there! The staff is just amazing and very good and wonderful service. More

by THOMAS.PASCH
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 25, 2025

Gordie Boucher Ford of Kenosha responded

Thank you so much for the kind words, Thomas! We're thrilled to hear you received wonderful service from our entire team. At Gordie Boucher Ford of Kenosha, we pride ourselves on delivering exceptional care and a welcoming experience from start to finish. We truly appreciate your support and look forward to seeing you again! Sal Pappalardo General Manager

July 25, 2025

Dealership Rating
Employee Rating

Great service and workers were really helpful. I was notified of everything that was happening More

by Jaimedarlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jurnee Yohe

Jul 28, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the great review! We're glad to hear you received excellent service and that our team was helpful and communicative throughout your visit. At Gordie Boucher Ford of Kenosha, keeping our customers informed every step of the way is a top priority. We appreciate your support and look forward to serving you again soon! Sal Pappalardo General Manager

July 18, 2025

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Employee Rating

Great Services, Fast and great price. Attention to detail. Waiting area was perfect with snacks. You can see when they are working on your car. Very friendly service advisors. Definitely More

by Rizo
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Barb Derose

Jul 21, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the fantastic review! We're thrilled to hear you enjoyed our great service, quick turnaround, and competitive pricing. It's great to know you appreciated the attention to detail, the comfortable waiting area with snacks, and the ability to see your vehicle being worked on. Our friendly service advisors are always here to make your visit as smooth and pleasant as possible. We truly appreciate your recommendation and look forward to welcoming your family and friends to Gordie Boucher Ford of Kenosha! Sal Pappalardo General Manager

July 09, 2025

Dealership Rating
Employee Rating

Wonderful service, great customer care, wonderful staff all around. Quick service and excellent turnaround time. More

by THOMAS.PASCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 09, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the fantastic review! We're so glad to hear you experienced wonderful service, great customer care, and a quick turnaround time. At Gordie Boucher Ford of Kenosha, our team is committed to providing efficient, friendly, and high-quality service every time. We truly appreciate your kind words and look forward to your next visit! Sal Pappalardo General Manager

July 06, 2025

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Employee Rating

Katie was very helpful. She was able to get the part to fix my car and get the problem fixed right away More

by amandaeckman
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lauren Haak, Sam Alcazar, Katie Eckman , Ruben Marquez

Jul 09, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the great review! We're so glad to hear that Katie was able to quickly get the part you needed and resolve the issue right away. At Gordie Boucher Ford of Kenosha, we’re committed to providing fast, efficient, and helpful service every time. We appreciate your trust and look forward to assisting you again in the future! Sal Pappalardo General Manager

July 01, 2025

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Boucher is the best! Rebecca and Todd are always working hard to get us back on the road as quickly as possible. More

by George Stevenson
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rebecca Miller

Jul 03, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the awesome review! We're so glad to hear that you had a great experience with Rebecca and Todd—they’re truly dedicated to keeping our customers on the road with fast, reliable service. At Gordie Boucher Ford of Kenosha, we’re proud to have a team that goes above and beyond. We appreciate your continued trust and look forward to serving you again soon! Sal Pappalardo General Manager

June 28, 2025

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Everyone at Boucher is so friendly and helpful. The new building is beautiful, and the service center is awesome More

by David.oliverjr
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 28, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the 5-star review! We're so glad to hear that you found our team friendly and helpful, and that you're enjoying our beautiful new building and state-of-the-art service center. At Gordie Boucher Ford of Kenosha, we’re committed to providing an exceptional experience in every part of the dealership. We truly appreciate your kind words and look forward to serving you again! Sal Pappalardo General Manager

June 27, 2025

Dealership Rating
Employee Rating

Good customer service, excellent service from the mechanics, able to provide excellent service when needed More

by THOMAS.PASCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Yager, Rebecca Miller, Orlando Belisle , Tood Grubb

Jun 28, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the great review! We're glad to hear you received good customer service and excellent work from our mechanics. At Gordie Boucher Ford of Kenosha, we take pride in being there when you need us most and delivering reliable, top-quality service every time. We appreciate your trust and look forward to serving you again! Sal Pappalardo General Manager

June 18, 2025

Dealership Rating
Employee Rating

Always easy to schedule and always do a great job I would go back again More

by JJAMES18
Recommend Dealer
Yes

Other Employees Tagged: Karen Cooper

Jun 18, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the great review! We're happy to hear that scheduling is always easy and that our team consistently does a great job. At Gordie Boucher Ford of Kenosha, we’re committed to making every service visit smooth and stress-free. We truly appreciate your loyalty and look forward to seeing you again! Sal Pappalardo General Manager

June 07, 2025

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Employee Rating

All of the staff are friendly. They were very thorough with servicing my Ford fusion. I would definitely recommend them to any of my friends. More

by Kmsgloria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barb Derose , Cory Knutsen, Dylan in service

Jun 07, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the great review! We're so glad to hear our team provided friendly and thorough service on your Ford Fusion. Your recommendation means a lot to us, and we truly appreciate your trust in Gordie Boucher Ford of Kenosha. We look forward to serving you and your friends in the future! Sal Pappalardo General Manager

Jun 07, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the great review! We're so glad to hear our team provided friendly and thorough service on your Ford Fusion. Your recommendation means a lot to us, and we truly appreciate your trust in Gordie Boucher Ford of Kenosha. We look forward to serving you and your friends in the future! Sal Pappalardo General Manger

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