Karen Cooper | Page 2

Gordie Boucher Ford of Kenosha responded

Thank you for the 5-star review and for giving us the opportunity to make things right! We truly appreciate you sharing your honest feedback. While we’re sorry your first visit fell short, we’re very glad to hear that Sal was able to step in and ensure you received the exceptional service we aim to deliver every time. It’s also wonderful to hear that Jessica provided phenomenal care during your return visit she will be thrilled to know she made such a positive impact. Thank you for recommending Jessica and for trusting Gordie Boucher Ford of Kenosha to earn back your confidence. We look forward to continuing to provide the 5-star experience you deserve on every visit! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

DAVID, THANK YOU FOR THE 5-STAR REVIEW! We’re thrilled to hear that our team helps keep your fleet on the road and running strong. Our top-notch service staff takes great pride in supporting our commercial and fleet customers with reliable, timely, and professional service and your feedback means a great deal to us. Thank you for trusting Gordie Boucher Ford of Kenosha as your fleet partner. We look forward to continuing to keep your vehicles moving and your business productive! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for the wonderful review! We’re so glad to hear that our team treated you kindly and took the time to explain everything that was done to your vehicle. The inspection video is a great way to provide transparency, and we’re happy to know you found it helpful. We truly appreciate your trust and your willingness to recommend us to friends and family means a lot. Thank you again for choosing Gordie Boucher Ford of Kenosha. Have an awesome day, and we look forward to seeing you next time! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for the great feedback! We’re so glad to hear that our team took great care of your car and provided efficient service. At Gordie Boucher Ford of Kenosha, we’re committed to making every visit easy and professional. We appreciate your trust and look forward to seeing you again! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for the great feedback! We’re so glad to hear you were pleased with both the timeliness and quality of service. Our team at Gordie Boucher Ford of Kenosha takes pride in keeping customers informed and ensuring every visit is a pleasant experience. We truly appreciate your trust and look forward to serving you again! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for the kind words! We’re so glad to hear that you enjoyed our fast, friendly, and convenient service. At Gordie Boucher Ford of Kenosha, we truly value every customer and strive to make each visit easy and enjoyable. We appreciate your loyalty and look forward to seeing you again! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for sharing your experience! We’re so glad to hear you were pleased with your visit and that Katie provided helpful, pressure free recommendations. At Gordie Boucher Ford of Kenosha, we’re proud to offer competitive pricing, transparent service videos, and a customer experience built on trust. We truly appreciate your feedback and look forward to serving you again! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for sharing your experience! We’re so glad to hear that Katie made your tire replacement smooth, stress-free, and enjoyable. At Gordie Boucher Ford of Kenosha, we pride ourselves on providing fast, helpful, and friendly service, and Katie is a great example of that commitment. We appreciate your trust and look forward to serving you again! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for your continued trust! We’re thrilled to hear you consistently receive wonderful service, fast turnaround times, and excellent customer support from our team. At Gordie Boucher Ford of Kenosha, we know how important it is to keep your vehicles and fleet running smoothly, and we’re proud to deliver reliable service every time. We look forward to supporting you again soon! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for sharing such wonderful feedback! We’re thrilled to hear that Katie provided a welcoming, professional experience and made sure your concerns were fully addressed. At Gordie Boucher Ford of Kenosha, clear communication, realistic expectations, and attentive care are what we strive for with every customer, and Katie is a great example of that commitment. We truly appreciate your trust and look forward to serving you again in the future! Sal Pappalardo General Manager