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Karen Cooper
Karen Cooper at Gordie Boucher Ford of Kenosha

Karen Cooper

Assistant Fleet Service Manager

Gordie Boucher Ford of Kenosha

7820 120th Ave
Kenosha, WI 53142

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5.0
47 Reviews
5.0

47 Reviews

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47 Reviews of Karen Cooper

January 06, 2026

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Employee Rating

Karen and Rebecca were great They were very helpful and got me in and out easily ???? More

by jjgilmore1406
Recommend Dealer
Yes

Other Employees Tagged: Karen Cooper

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Jan 12, 2026

Gordie Boucher Ford of Kenosha responded

Thank you for the great 5-star review! We’re happy to hear that Karen and Rebecca were so helpful and made your visit quick and easy. Providing efficient, friendly service is exactly what we strive for at Gordie Boucher Ford of Kenosha, and it’s great to know they delivered. Thank you for choosing us we look forward to seeing you again! Sal Pappalardo General Manager

December 12, 2025

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Employee Rating

Very good service I would recommend you to anyone for service I will come back More

by HHASKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eljiah Goodwin, Rebecca Miller, Jessica Beesley, Sam Alcazar, Barb Derose, Mel Burges, Kevin Euler, Mark Garcia , Katie Eckman

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Dec 22, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the great 5-star review! We’re happy to hear that you received very good service and that you’d recommend us to others. Knowing you’ll be coming back means a lot to our team at Gordie Boucher Ford of Kenosha. We truly appreciate your trust and look forward to serving you again on your next visit! Sal Pappalardo General Manager

December 03, 2025

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Employee Rating

All staff I interacted with were very professional and friendly and helpful. All work was completed in my vehicle within the time promised and was done well. More

by BillP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eljiah Goodwin, Jessica Beesley, Sam Alcazar, Barb Derose, Mel Burges, Kevin Euler, Mark Garcia, Jay Guadarrama , Katie Eckman

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Dec 08, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the excellent 5-star review! We’re so glad to hear that every member of our team you interacted with was professional, friendly, and helpful. Completing your vehicle’s service on time and with quality is exactly what we strive to deliver at Gordie Boucher Ford of Kenosha. We appreciate your trust and look forward to taking great care of you again on your next visit! Sal Pappalardo General Manager

November 28, 2025

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Employee Rating

My first service experience left me underwhelmed a few months the ago. However, I quickly learned it was not a direct reflection of Georgie Boucher’s standard service treatment. When I shared my concern More

by SURB26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Beesley

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Nov 29, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the 5-star review and for giving us the opportunity to make things right! We truly appreciate you sharing your honest feedback. While we’re sorry your first visit fell short, we’re very glad to hear that Sal was able to step in and ensure you received the exceptional service we aim to deliver every time. It’s also wonderful to hear that Jessica provided phenomenal care during your return visit she will be thrilled to know she made such a positive impact. Thank you for recommending Jessica and for trusting Gordie Boucher Ford of Kenosha to earn back your confidence. We look forward to continuing to provide the 5-star experience you deserve on every visit! Sal Pappalardo General Manager

November 20, 2025

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Employee Rating

The team at Boucher help keep my fleet on the road. Top notch service staff More

by David.oliverjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Belal Barakat, Terry Teasley, Sal Pappalardo, Vaughn Eviston-Jahnke, John Leone, Rebecca Miller, Lauren Haak, Sam Alcazar, Jurnee Yohe

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Nov 22, 2025

Gordie Boucher Ford of Kenosha responded

DAVID, THANK YOU FOR THE 5-STAR REVIEW! We’re thrilled to hear that our team helps keep your fleet on the road and running strong. Our top-notch service staff takes great pride in supporting our commercial and fleet customers with reliable, timely, and professional service and your feedback means a great deal to us. Thank you for trusting Gordie Boucher Ford of Kenosha as your fleet partner. We look forward to continuing to keep your vehicles moving and your business productive! Sal Pappalardo General Manager

November 14, 2025

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Employee Rating

They all were very nice. And they told me all the things that they did to my vehicle..I also like the idea of the video of the work being done on my vehicle..Thank you again f More

by shadowcat6769
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

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Nov 19, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the wonderful review! We’re so glad to hear that our team treated you kindly and took the time to explain everything that was done to your vehicle. The inspection video is a great way to provide transparency, and we’re happy to know you found it helpful. We truly appreciate your trust and your willingness to recommend us to friends and family means a lot. Thank you again for choosing Gordie Boucher Ford of Kenosha. Have an awesome day, and we look forward to seeing you next time! Sal Pappalardo General Manager

October 27, 2025

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Employee Rating

Great people to deal with my car. \nThey were efficient , and I would go back again More

by knutsen.karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Beesley, Lauren Haak, Sam Alcazar, Barb Derose, Mel Burges, Brianna Williams, Jay Guadarrama, Jhez Gundran , Katie Eckman

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Oct 30, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the great feedback! We’re so glad to hear that our team took great care of your car and provided efficient service. At Gordie Boucher Ford of Kenosha, we’re committed to making every visit easy and professional. We appreciate your trust and look forward to seeing you again! Sal Pappalardo General Manager

October 25, 2025

Dealership Rating
Employee Rating

I was pleased with the service that was provided and the time in which it was performed. Staff was very pleasant and informative about what was going on with my vehicle. More

by Rhamm819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Duane Henderson, Barb Derose, Brianna Williams , Katie Eckman

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Oct 30, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the great feedback! We’re so glad to hear you were pleased with both the timeliness and quality of service. Our team at Gordie Boucher Ford of Kenosha takes pride in keeping customers informed and ensuring every visit is a pleasant experience. We truly appreciate your trust and look forward to serving you again! Sal Pappalardo General Manager

October 22, 2025

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Employee Rating

Fast, friendly and convenient. They truly value the customer. I will go back over and over. More

by FRANK.ROSIAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Belal Barakat, Lauren Haak

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Oct 22, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the kind words! We’re so glad to hear that you enjoyed our fast, friendly, and convenient service. At Gordie Boucher Ford of Kenosha, we truly value every customer and strive to make each visit easy and enjoyable. We appreciate your loyalty and look forward to seeing you again! Sal Pappalardo General Manager

October 03, 2025

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Employee Rating

I was really pleased with my experience! I paid less for an oil change than I would’ve at a national chain and Katie gave me good recommendations on my upcoming service without being pushy. More

by Mazda62018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Baxter, Belal Barakat, Terry Teasley, Sal Pappalardo, Vaughn Eviston-Jahnke, John Leone, Eljiah Goodwin, Drake Bowers , Katie Eckman

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Oct 04, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for sharing your experience! We’re so glad to hear you were pleased with your visit and that Katie provided helpful, pressure free recommendations. At Gordie Boucher Ford of Kenosha, we’re proud to offer competitive pricing, transparent service videos, and a customer experience built on trust. We truly appreciate your feedback and look forward to serving you again! Sal Pappalardo General Manager

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