""No pressure sales""
We returned a leased Infiniti QX60 and purchased another one. Initially contacted JP the sales manager and he assigned Kash to work with us. The entire process was handled very professionally and I loved the fact that there was absolutely no pressure from the sales team.
"Satisfied Customer "
From the first point of contact until the very end of the car buying process, Kash made my car buying experience perfect! Definetely a satisfied customer.
Kash was very helpful and informative. No pressure and made all my dreams come true. I would and will recommend this dealership to all my friends
Kash was great!! Had the car ready and waiting to test drive, we drove quite a ways to test drive this car and it was all that car fax said it was. Great deal on the car also.. Will definately recommend the dealership and salesman and will even come back in the future ... Financing ManagerAmin was grreat also helped us work out the best possible deal with my special circumstances
"Awesome Experience until I got the car home...Caveat Emptor"
I had originally recommended this dealership, but instead I should have reserved judgment for when I got the car home and drove it for 24 hours.
I bought a used BMW M3 and I expected to have things to "sort out" - it's a used car after all. Fine - no problem. No one can predict what might be wrong if a car checks out correctly.
But, I think they knew there were specific problems (red flags went up in my mind when they had to jump the car but I allowed my desire for this particular year and model to cloud my judgment)
In the end, I had to buy a new BMW spec battery and fix a couple of other minor services things. Spending a little money post purchase is not what bothers me. What bothers me is that I am pretty sure they either knew there was a problem or they are incompetent. They did a "battery test" and even handed me some paperwork to show the battery tested fine. Turns out it wasn't even the right battery for the car and based on my local BMW mechanic's inspection, it was leaking in one cell and would never hold a charge for greater than 24 hours.
Anyway, all i am saying is let the buyer beware. They are probably no better or worse than any dealer especially for used cars but unless they have a particular make and model used car you need, shop around and be wary.
I presented all my evidence to the salesman after my BMW mechanic fixed it all. I was hoping they would "do the right thing" and at least partially comp me or throw me some "free stuff". Instead, he blamed me for not bringing the car back in for their guys to look at it. Right, that's a good plan.
The finance guy was fine to work with. He at least shot me straight as far as I can tell.
"Great service and prices."
- Oleh M.
I started my shopping online and after about an hour of searching and comparing Infiniti of Hoffman Estates was dealership of my choice. As soon as I walked in I was introduced to Kash Mirza. He was professional with great understanding of my needs. My trade-in went smooth and after completing all the necessary paperwork I was an owner of my shiny Infiniti Q70. Great place to shop for your car, great people to work with and great overall experience. Will definitely shop here again and will recommend Kash Mirza as sales representative to anyone in need. Thank you!
Kash & Rick were very welcoming and helpful in our car buying experience! We couldn’t have asked for better people to help us. They were very understanding and were able to help us throughout this experience. I would highly recommend them to help you! I know for a fact I will be returning to them for future services. They were so accommodating it is unreal the service we received.
"Exceptional Customer Service"
Kash was friendly and easy to work with. He made buying our Buick Enclave a smooth easy transaction! I would recommend working with Kash when buying your next car!
"Great experience "
- Rayees H
As I went through the site of the dealership I went through the employees and Chose to work with Kash Mirza, and I am very happy that I did! He really took care of us and we are very happy! Please do the same if you wanna have a great experience!
It was very pleasant experience,
I liked the team who worked to get my dream car.
Especially kash Mirza was very helpful in getting through the process of purchase.