Kasim Olamuyiwa | Page 8

Our salesperson, Kendell was super nice. He seemed like a genuine person who was concerned about our needs. He even offered to feed us as we had a bit of a wait! genuine person who was concerned about our needs. He even offered to feed us as we had a bit of a wait! More

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Amazing staff.....knowledgeable, friendly, and efficient. Pretty much all you could ask for in a car buying experience! I would recommend this dealership to friends and family. Pretty much all you could ask for in a car buying experience! I would recommend this dealership to friends and family. More

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Yoelis was very informed and helpful. He showed several vehicles which we drove. Jason and Larry were responsive and helped make buying my new SUV possible. vehicles which we drove. Jason and Larry were responsive and helped make buying my new SUV possible. More

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From the moment we walked in the door the entire team was welcoming friendly helpful and made a stressful process of buying a new car super smooth welcoming friendly helpful and made a stressful process of buying a new car super smooth More

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Not satisfied We have been loyal Toyota customers for decades, so although we are highly satisfied with Toyota vehicles, we were extremely disappointed in the atten We have been loyal Toyota customers for decades, so although we are highly satisfied with Toyota vehicles, we were extremely disappointed in the attention we received from Toyota of Huntington when we purchased a Toyota Prius a few weeks ago. We were willing to put up with some disruption in a temporary location while a new location was being built, but given that we had very clear ideas about what we wanted to test drive and purchase (and made it known to staff), the amount of time we spent waiting for cars to be delivered from one location to another was unacceptable. A clear example is when we wanted to take possession of the Prius we were about to purchase. The car had arrived from another location the afternoon before ,and, in fact, our salesman wanted us to come that very afternoon to finalize the purchase. We indicated that we would be able to come to the dealership the next day at 3:30 pm. The car was not there waiting for us. Instead, it took more than an hour to have the car detailed, so we could drive it out the door at approximately 6:00 pm. Other issues we have with Toyota and not specifically the dealership are: Apparently, it’s standard procedure to learn about further additions to the bottom-line price after the deal is made. Thus, we learned about various warranty add-ons when we already had prepared a cashier’s check for our purchase. We also did not appreciate Toyota’s blurry descriptions of the different models and what is and is not included on each one. The words for the car details are incomprehensible to any person who does not read Car and Driver religiously (e.g., what is a cargo area tonneau cover, blind spot monitor, parking assist, or adaptive front-lighting system with auto-leveling headlights?). We were not given an easy way to make comparisons among models, although I was able to find something online that was very helpful. The color examples in a brochure bore little resemblance to the actual colors of the car. We had to go to considerable trouble ourselves to find a car at another dealership with the color we were considering. We never did get instruction on all of the buttons, icons, and displays in our new car. We still do not know how to access various music or information stations. We still do not know whether we can use Sirius XM or an Android device. An hour of instruction from a knowledgeable Toyota person would have been far more useful than getting a salespitch about extended warranties. If such a tutorial from a person were available, we would not go to Toyota of Huntington to take it. After it took 2 ½ hours to get our car when we arrived with full payment in hand, we never want to set foot into Toyota of Huntington again. More

by lynnelinson Verified Customer Verified Customer

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Pleasure to work with! Cesar, Jason, Keith, Steven and Kasim were all pleasant to deal with from start to finish. Cesar our salesman was a true gentleman- answered all of ou Cesar, Jason, Keith, Steven and Kasim were all pleasant to deal with from start to finish. Cesar our salesman was a true gentleman- answered all of our questions, paid attention to detail, and was very accommodating to what we were looking for in our next car. He made the expierence enjoyable. He was personable and made us feel right at home. Thank you again!!! More

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My new 2019 Toyota Highlander Limited Platinum They worked with us to get us the exact car I wanted at the lease deal that worked for us. I am very happy with my new Toyota. It's perfect! They worked with us to get us the exact car I wanted at the lease deal that worked for us. I am very happy with my new Toyota. It's perfect! More

by GPOLLICHINO Verified Customer Verified Customer

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Toyota of Huntington We had a good experience here. Everyone was professional and helpful, and we were able to close the deal and take the car home within the day with the We had a good experience here. Everyone was professional and helpful, and we were able to close the deal and take the car home within the day with their help with paperwork, etc. We worked with Charlie, Kasim, and Javier, and had a good experience with all of them. More

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New ownership brings warm welcoming atmosphere Huntington Toyota did a great job helping me find the best deal on my new Camry Hybrid. The sales staff was professional , courteous and worked hard Huntington Toyota did a great job helping me find the best deal on my new Camry Hybrid. The sales staff was professional , courteous and worked hard to get a good deal done. They are working hard to improve the processes which were left over from the previous ownership. The final meeting for car pick up Took too long , but I could tell they are trying hard to make this a premier dealership. Go there to get your new car. Ask for Carmen or Yoelis they were great. More

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Friendly salesman Everyone was very friendly. We were there about 8 hours , wish they would've offered more than just water, we were starving. I actually treated the sa Everyone was very friendly. We were there about 8 hours , wish they would've offered more than just water, we were starving. I actually treated the salesman to a Mr. Softee ice cream, which I didn't mind, Charlie was a pleasure to work with. But they ultimately got us what we needed and on our way. More

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