Kathleen Baade
Kathleen Baade at Helms Bros., Inc.
Refer Me

Kathleen Baade | Page 6

Sales Consultant

Helms Bros., Inc.

208-24 Northern Blvd
Bayside, NY 11361

Contact Me
5.0
132 Reviews

I have been in the automotive industry for 30 years. I have had the opportunity to work, learn and expand my automotive knowledge in our state-of-the-art service department for most of them. I have also attended automotive technical classes as well. I joined our sales team in September of 2009 after a leave to raise my children. I’m very thankful for my warm welcome back. I have always had a passion for automobiles and hope to apply it towards your needs. I have been married for 24 years. We have 3 daughters 21, 18 and 14. I’m on tour with them when I’m not here at Helms Bros.

Dealership Experience

31 yrs, 4 mos

5.0

132 Reviews

Write a Review

132 Reviews of Kathleen Baade

April 07, 2021

Dealership Rating
Employee Rating

Excellent service by David Kim, intelligence, fast, good car deals, will come back again. Effective, friendly, always helpful and friendly. Good service, nice cars and show room More

by NYINYITHAN
Recommend Dealer
Yes

Other Employees Tagged: Michael Altamura , David Kim

Apr 09, 2021

Helms Bros., Inc. responded

Thank you so much for your kind words! We appreciate it and hope to see you again soon!

April 06, 2021

Dealership Rating
Employee Rating

had great experience with Kathleen Baade she so professional and courteous help me get my new lease explained all my options made it easy for me More

by FERNANDEZPH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Lang

Apr 07, 2021

Helms Bros., Inc. responded

Thank you for the kind words! We appreciate it and look forward to working with you again in the future!

March 31, 2021

Dealership Rating
Employee Rating

She’s very nice and friendly! She’s the best sales! Make sure you look for her when you want Mercedes Benz. She's the best! More

by LANAG463
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 01, 2021

Helms Bros., Inc. responded

Thank you for the kind words! We appreciate it and look forward to working with you again in the future!

March 25, 2021

Dealership Rating
Employee Rating

Kathleen is truly exceptional. She and the Helms Bros team made sure that we were completely satisfied. We would highly recommend her to anyone interested! More

by STEVENEBURNS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Lang

Mar 26, 2021

Helms Bros., Inc. responded

Thank you so much for your kind words. We appreciate the recommendation and look forward to working with you again in the future.

March 24, 2021

Dealership Rating
Employee Rating

A very good experience when to buy my car with your seller, was very professional and helpful , very friendly, was my first Mercedes and I'm very happy More

by FRANKLYN12091
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Giacomo Liparoto

Mar 25, 2021

Helms Bros., Inc. responded

Thank you for the kind words! We appreciate the 5-star rating and look forward to working with you again in the future!

February 13, 2021

Dealership Rating
Employee Rating

Excellent service as always. Kathleen went above and beyond to provide timely updates and help us find the right SUV. We couldn't be happier with our new GLS. More

by APR9137
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Andy Lin, Giacomo Liparoto

Feb 16, 2021

Helms Bros., Inc. responded

Thank you so much for your kind words. We appreciate it and hope you enjoy your new GLS!

January 27, 2021

Dealership Rating
Employee Rating

We visited 2 other Mercedes dealers before we went to Bayside . It was a ast minute decision to drive to Helms . I was SO frustrated with my experience and ready to go home. Although we looked around. More

by NIMJAMES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Giacomo Liparoto , Jack (business office)

Jan 28, 2021

Helms Bros., Inc. responded

thank you so much for your kind words. We appreciate the recommendation and look forward to working with you again in the future.

January 20, 2021

Dealership Rating
Employee Rating

Good dealer to stay away from. I called them to tow my car in because of a low battery warning. They sent an unlicensed ( as I later found out) tow truck company which took my car to their own place over More

by lbw5000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Daniel Rhee, Audlyne Marcelin

Jan 22, 2021

Helms Bros., Inc. responded

I apologize for your experience, but as I explained in my email, Mercedes-Benz USA is in charge of which tow companies are used in their roadside assistance program. We have reported them and have been informed that they have been removed from the program. Also, we have reached out to the MTA to discuss your situation as well and it is my understand that there is no scofflaw implication regarding this incident. If you would like me to have someone from MBUSA call you to confirm this information I am happy to do so. You are a valued client and although we did not create the situation we are sorry it occurred and we’re doing all we can to remedy it. Thank you, Suzanne Cochrane, General Manager. 718-631-8181 Ext. 2240

December 17, 2020

Dealership Rating
Employee Rating

Dealer didn’t include my trade in paperwork email to know why no response so it seems like I didn’t do a trade in wish I did trade in my ML350 2003. Dealer deliver car on 31miles gave me paperwork saying 8m More

by EJOINER_01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Jennifer Lang , L Yao the worse ever

Dec 21, 2020

Helms Bros., Inc. responded

We apologize that your experience at Helms Bros. was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 877-699-8519

December 17, 2020

Dealership Rating
Employee Rating

Fifth trade with Helms. No gifts, No rewards nothing.2004, when I purchased my first new Mercedes. I received lots of gifts. Such as two bottles of wine, with full name on them including an umbr More

by HEROLDLABISSIERE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Lang

Dec 21, 2020

Helms Bros., Inc. responded

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