I have been in the automotive industry for 30 years. I have had the opportunity to work, learn and expand my automotive knowledge in our state-of-the-art service department for most of them. I have also attended automotive technical classes as well. I joined our sales team in September of 2009 after a leave to raise my children. I’m very thankful for my warm welcome back. I have always had a passion for automobiles and hope to apply it towards your needs. I have been married for 24 years. We have 3 daughters 21, 18 and 14. I’m on tour with them when I’m not here at Helms Bros.
Read moreDealership Experience
31 yrs, 3 mos
132 Reviews
Write a Review132 Reviews of Kathleen Baade
November 04, 2020
They make buying a car a very pleasant experience. Even after buying they want to make sure everything is fine. Everyone goes out of there way to make sure you are happy. after buying they want to make sure everything is fine. Everyone goes out of there way to make sure you are happy. More
Other Employees Tagged: Jennifer Lang, Dennis Kwong , Dan Singh
November 03, 2020
Though due to COVID 19 issues, where we must be very careful I found that the Helms dealership location was well prepared and very organized in that everyone kept their distance and sanitizers were in p careful I found that the Helms dealership location was well prepared and very organized in that everyone kept their distance and sanitizers were in place. Besides all that Kathelen is a wonderful fantastic lady. She made me at ease and the sale of my new 2017 GLC300 was completed More
Other Employees Tagged: Dennis Kwong
October 28, 2020
Great service, very professional and excellent location Willing to help and attended to your needs Highly recommend Kathleen Baade as the Sales Consultant We will be back again!! location Willing to help and attended to your needs Highly recommend Kathleen Baade as the Sales Consultant We will be back again!! More
Other Employees Tagged: Andy Lin, Giacomo Liparoto
October 21, 2020
I just want to say thank you to Kathleen. She’s an amazing saleswoman and she made my experience quick and easy for my first car amazing saleswoman and she made my experience quick and easy for my first car More
Other Employees Tagged: Giacomo Liparoto, Dennis Kwong
October 20, 2020
Bought a used GLS 450, had a problem they took care of it same day service. They pick it up in the morning and got in the afternoon delivery to my house. same day service. They pick it up in the morning and got in the afternoon delivery to my house. More
Other Employees Tagged: Andy Lin, Giacomo Liparoto
September 24, 2020
5 star experience and opulent service DAVE JENNINGS..... my guy he knows how to make a customer feel like I’m spending a million dollars,,... my guy he knows how to make a customer feel like I’m spending a million dollars,,... More
Other Employees Tagged: Jason Chen, Michael Altamura, Jeffrey Stampler, Andrea Kass, Michael Nekava, Debbie Chung, Melissa Li
September 22, 2020
Very happy with the service and attention provided by Kathleen Baade, in sales and always the exceptional service Jackie Wong provides when I take my car in for service. Overall a very pleasant experien Kathleen Baade, in sales and always the exceptional service Jackie Wong provides when I take my car in for service. Overall a very pleasant experience. More
Other Employees Tagged: Giacomo Liparoto , Jackie Wong - 5 STARS
September 10, 2020
Always great to come to Helms Bros. Communication could’ve been better this time. Third car received from this dealership. Hopefully won’t be the last. could’ve been better this time. Third car received from this dealership. Hopefully won’t be the last. More
Other Employees Tagged: Jennifer Lang
September 04, 2020
This was our second experience at Helms Bros., and I have to say that it was terrific. Both times, the entire process was pleasant, professional, and easy, which is something you rarely hear about going to a to say that it was terrific. Both times, the entire process was pleasant, professional, and easy, which is something you rarely hear about going to a car dealership. We felt no pressure, no sales pitch, only solid and professionally delivered information. We got the car we wanted, at a price that made sense. The entire process, like the cars themselves, exuded class. We’ll be back in three years for another car. Kathleen was wonderful! More