Kathy Wilson | Page 3

Lester Glenn Subaru responded

Hi DDEFRANCO0, Thanks for sharing your experience! It’s wonderful to hear that Kathy Wilson and the entire team provided helpful, professional, and friendly service. Getting you in quickly and explaining everything clearly is exactly what the team strives for, and your kind words are greatly appreciated. Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi YANKS8464, Thanks for sharing your experience! It’s wonderful to hear that Kathleen, Jamie, and the entire team provided such excellent service and made your vehicle maintenance experience positive and hassle-free. The dedication and care from start to finish truly make a difference, and your feedback is greatly appreciated. Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi Teresa, Thanks for sharing your experience! It’s wonderful to hear that Kathleen provided such a positive and enjoyable experience during your visit. Her professionalism, care, and attention to detail truly reflect the high standards the team strives to deliver to every customer. Feedback like this highlights the value she brings and is greatly appreciated. Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi NHRCC1, Thanks for sharing your experience! It’s great to hear that the team member who checked you in demonstrated such strong expertise and professionalism throughout your visit. Providing knowledgeable and attentive service is always a priority, and feedback like this reinforces that commitment. Your kind words are truly appreciated and will be shared with the team! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi JUSTUS3123, Thanks for sharing your experience! We’re so glad to hear that our team has consistently provided friendly, knowledgeable, and accommodating service throughout your visits. It’s always our goal to make every experience a positive one, and we’re thrilled to know we’ve met that mark with you! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi dorotahuber, Thanks for sharing your experience! We’re so glad Kathy was able to provide knowledgeable, professional, and helpful guidance throughout your visit. It’s always our goal to make sure every customer feels informed and supported when making decisions about their vehicle! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi dlennin12, Thanks for sharing your experience! We’re so glad to hear that Kathleen and our team provided attentive, professional, and friendly service while keeping you updated throughout the process. It’s wonderful that your visit was a positive one, and we appreciate your recommendation! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi CHIEF6200, Thanks for sharing your experience! We’re so happy to hear that you and your family have trusted us for years. It’s wonderful to know that Nicole and the team continue to provide exceptional service that keeps you coming back. Your loyalty and kind words mean a lot to us! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi dancinlady13, Thanks for sharing your experience! It is understandable that finding leaves left in the glovebox after a cabin filter replacement would be disappointing, especially after paying for the service, and this does not reflect the level of care the team strives to provide. Bert, our service manager, has sent you a voicemail and email to address your concern, and a complimentary internal and external vehicle cleaning has been issued and noted in your file. The team will also continue attempting to reach you directly to speak about this personally and ensure everything is handled appropriately. If you would like to share any additional details in the meantime, please reach out to customercare@lesterglenn.com. Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi patrunning1, Thanks for sharing your experience! We’re thrilled to hear that Kathleen provided such polite, helpful, and attentive service. It’s wonderful when our team members make a visit so positive, and we’ll be sure to pass along your kind words. Happy Driving, The Lester Glenn Subaru Team