Dealership Experience
3 yrs, 8 mos
Languages Spoken
English
100 Reviews
Write a Review100 Reviews of Katie Cross
May 18, 2022
People were awesome. Service to my vehicle was great. My only issue is that if a problem comes up you aren't updated on why it is taking longer than expected Service to my vehicle was great. My only issue is that if a problem comes up you aren't updated on why it is taking longer than expected More
Other Employees Tagged: Bryan Adams, Wesley Prudencio
April 24, 2022
Audi Des Moines was great to work with, no pressure and fully answered my questions. My sales person, Rob, was extremely professional. fully answered my questions. My sales person, Rob, was extremely professional. More
Other Employees Tagged: Brent Schettler, Robert Bridges, Brady Fleischacker, Sue Hannam, Aleksandr Yanouskiy, Anna Swanson, Todd Watters, Bryan Adams, Wesley Prudencio
December 05, 2021
They had a car that fit my needs and the deal was handled effectively. I also use the service department and it is great as well. effectively. I also use the service department and it is great as well. More
Other Employees Tagged: Elvis Felic, Aleksandr Yanouskiy, Anando Sacic
October 12, 2021
Bryan and his team made my service appointment a seamless experience. Scheduling was easy and they provided me with vehicle while my car was being serviced. experience. Scheduling was easy and they provided me with vehicle while my car was being serviced. More
Other Employees Tagged: Bryan Adams, Wesley Prudencio
October 08, 2021
Got me in and out on time. Very clean and kept me informed of the progress informed of the progress More
Other Employees Tagged: Bryan Adams, Wesley Prudencio
October 07, 2021
I found the service to be quick and easy. Everyone was friendly. I don’t like the 15 word minimum requirement. friendly. I don’t like the 15 word minimum requirement. More
Other Employees Tagged: Bryan Adams, Wesley Prudencio , I don’t know the names of the people I spoke with
October 06, 2021
Best in the business! Great customer service, I would most definitely recommend Audi of DesMoines most definitely recommend Audi of DesMoines More
Other Employees Tagged: Brent Schettler, Brady Fleischacker, Sue Hannam, Anna Swanson, Todd Watters, Bryan Adams, Wesley Prudencio , Amela Redzic, Dustee Robinson
October 04, 2021
Very helpful to us traveling from out of state! They got us in on. Saturday us in on. Saturday More
Other Employees Tagged: Bryan Adams, Wesley Prudencio
September 24, 2021
Took my R8 Spyder for 20,000 mile service even though I had less than 5,700 miles. Informed that it would be 5+ hours to complete. Drove loaner home 160 miles round trip.and back to dealership.Couldn’t rot had less than 5,700 miles. Informed that it would be 5+ hours to complete. Drove loaner home 160 miles round trip.and back to dealership.Couldn’t rotate tires because of front and back size difference. More
Other Employees Tagged: Bryan Adams