Katie Fuller | Page 15
Service Advisor
Cobb County Toyota
2111 Barrett Lakes Blvd
Kennesaw, GA 30144
391 Reviews
Write a ReviewDealership Experience
3 yrs, 10 mos
Industry Experience
7 yrs
Languages Spoken
English
391 Reviews of Katie Fuller
September 17, 2024
Austin Meeks and Katie Fuller ensured my tire replacement went smoothly. I was in and out in 30 minutes! went smoothly. I was in and out in 30 minutes! More
Other Employees Tagged: Austin Meek
September 14, 2024
Service was timely, Katie Fuller was knowledgeable and easy to work with, work was completed in a timely manor, I have been a customer for over 25 years. easy to work with, work was completed in a timely manor, I have been a customer for over 25 years. More
Other Employees Tagged: RJ Lockett, Jonah Amlett
September 13, 2024
Some of the service reps in this dealership do not value me as a customer. They do not value my time either. They are very dismissive of me whenever I bring my care with an issue. First time I brought my ca me as a customer. They do not value my time either. They are very dismissive of me whenever I bring my care with an issue. First time I brought my car in due to tire issues the service guy told me the tires were okay. Until I insisted that they were not. Eventually he took a look and found nails in two tires. This was after wasting two hours of my time. I took my car across the street to Costco where the tires were fist within thirty minutes for $20. Just recently, I scheduled an appointment and brought my car in due to a recall on the back up camera. After two hours of waiting, I was told they had to order the parts. The next day, a service technician called and informed me that the parts had arrived. I again scheduled an appointment for 9:10am on Saturday. I arrived on time and the technician told me it would take a couple of hours for my car to be fixed. Four hours later, called to pick up my car and I was told they could not get to it. I arrived at 2:38pm and they literally parked it outside and told me to schedule another appointment. The saddest part was their nonchalant response to the situation. More
Other Employees Tagged: Costas Hernandez, Brent Stump
September 11, 2024
my service advisor was very nice. very thorough in explaining everything. I felt very comfortable with her. I never felt any pressure to do anything not necessary. also the diagnos very thorough in explaining everything. I felt very comfortable with her. I never felt any pressure to do anything not necessary. also the diagnosis and repair was done quickly.i would be comfortable recommending your service to anyone.thank you More
September 05, 2024
The best Toyota service dept Katy was great along with Todd, Zack And rest of the staff I get all my service work done on all of my vehicles. Here they always go out of their way to help me. Thanks again. Todd, Zack And rest of the staff I get all my service work done on all of my vehicles. Here they always go out of their way to help me. Thanks again. More
Other Employees Tagged: Rob Smith, Zach Claybrooks, Brent Stump
August 30, 2024
Have purchased 2 cars from this dealership. Everyone has been helpful, friendly and knowledgeable. Peaceful Blessings Everyone has been helpful, friendly and knowledgeable. Peaceful Blessings More
Other Employees Tagged: Mike Stallings
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