Katie Lyons
Katie Lyons at Rallye Motors

Katie Lyons | Page 19

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

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4.8
427 Reviews

Dealership Experience

16 yrs, 1 mo

Industry Experience

16 yrs, 1 mo

4.8

427 Reviews

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427 Reviews of Katie Lyons

January 14, 2023

Dealership Rating
Employee Rating

My car was in service for a week. I brought it in and was treated not great by the service people More

by MDELGADIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 16, 2023

Rallye Motors responded

We would like to apologize for your negative experience, as this is not how we conduct business at Rallye Motors. At a moment of your convenience, please contact me directly. I look forward to speaking with you. Kind regards, Paul Hartmann Service Manager Direct 516-801-2955

January 14, 2023

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Employee Rating

professionalism at its finest. ...Katie is the ultimate professional and never disappoints on any level More

by LOUIS SUSSAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 14, 2023

Rallye Motors responded

We appreciate your feedback. It's nice to hear that Katie was very professional and thanks for sharing your kind remarks!

December 25, 2022

Dealership Rating
Employee Rating

The services for my vehicle are handled by Rallye Motors. I know the vehicle is in great care when I schedule a visit with Katie Lyons. All issues are addressed and the process is communicated in detail to m More

by Michaelangelo Robles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 25, 2022

Rallye Motors responded

It's wonderful to hear that Katie Lyons was able to address all of your issues and you're pleased with everything, thanks!

November 16, 2022

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Employee Rating

Excellent advice and a great experience from the time you get their to the time you leave More

by CGUIDA60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 17, 2022

Rallye Motors responded

It's really nice to hear that you've received excellent advice, and you've had great experiences with us as well. Thanks!

November 13, 2022

Dealership Rating
Employee Rating

This Dealership has been my Family's choice for many years. Highest level of service. Best there is! More

by LALYNCHTRAINER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victor Cosme, Vito Santoli

Nov 14, 2022

Rallye Motors responded

It's nice to hear that your family have chosen to do business at Rallye Motors for many years. Thanks for saying that we're the best, we really appreciate your kind remarks.

November 13, 2022

Dealership Rating
Employee Rating

The service advisor Katie, was very helpful. She knew exactly what was wrong with my car and had it fixed promptly. She’s very knowledgeable and Rallye is an A1 dealership. More

by JONSLICK123456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2022

Rallye Motors responded

It's great to hear that Katie was so helpful with your service needs, as well as knowledgeable. Thanks for sharing your very kind remarks and we'll look forward to helping you again with any future needs.

November 06, 2022

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Employee Rating

All the staff are polite and professional. Katie, our service provider, is very knowledgeable and friendly. Communication is consistent and informative. Always a great experience! More

by MCNAMAM122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 06, 2022

Rallye Motors responded

We're very glad to know that Kate and our team members were so polite and professional, and you appreciated the terrific communication as well. Thanks for telling us about your great experience.

October 31, 2022

Dealership Rating
Employee Rating

Ive been working with Katie Lyon is the service department she is professional and prompt. Katie is phenomenal and a pleasure to work with. More

by MICHAEL.CHO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 31, 2022

Rallye Motors responded

Thanks for sharing your great review. It's wonderful to hear that Katie Lyon in our service department was so professional and prompt. It's also really nice to hear that Katie is a pleasure to work with as well.

October 19, 2022

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Employee Rating

Service center was great car was ready on time loaner car was great and had fuel in it--My service problems were all addressed Katie in service is great More

by mackbldg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Vachris

Oct 20, 2022

Rallye Motors responded

Thank you for saying that our service center is great and you appreciated your loaner car. It's also nice to know that all of your service problems were addressed and Katie was very helpful with your needs. Thanks again!

October 19, 2022

Dealership Rating
Employee Rating

Great Service from Katie Lyons - professional with clear communication. Pleasure to work with over the years. More

by LOUMASTELLONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 20, 2022

Rallye Motors responded

It's really nice to hear that Katie Lyons was professional and she communicated with you clearly as well. Thanks!

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