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Kaua Pouha

Overview Reviews (188) Inventory (322)

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Kaua Pouha

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Kaua Pouha | Page 3

Service Advisor

Brent Brown Toyota

1400 South Sandhill Road
Orem, UT 84058

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4.6

188 Reviews

Overview Reviews (188) Inventory (322)

4.6

188 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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188 Reviews of Kaua Pouha

March 16, 2024

Dealership Rating

Employee Rating

Joel is the best! But everyone in the service department does a great job taking care of me & my vehicle! But everyone in the service department does a great job taking care of me & my vehicle! More

by RisiRealtor

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joel Kitchen, Orrin Skinner

Helpful 0

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Mar 23, 2024 -

Brent Brown Toyota responded

We appreciate the commendation at Brent Brown Toyota. Our team strives to offer top-notch customer service. Thanks for letting us take care of you and your vehicle.

March 07, 2024

Dealership Rating

Employee Rating

Fast and excellent service with our highlander toyota. They were very helpful and knowledgeable thank you They were very helpful and knowledgeable thank you More

by Zulmamar33

Verified Customer

Recommend Dealer

Yes

Helpful 0

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Mar 14, 2024 -

Brent Brown Toyota responded

We appreciate your kind words about the speedy service you received at Brent Brown Toyota. It's good to hear our team was able to assist. Thank you for choosing us.

March 03, 2024

Dealership Rating

Employee Rating

Great Customer Service and I want to say thanks to “KAUA PAUHA” for help me in my oil change👏🏼👏🏼👏🏼👏🏼👏🏼 PAUHA” for help me in my oil change👏🏼👏🏼👏🏼👏🏼👏🏼 More

by ISRAAZU20

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 14, 2024 -

Brent Brown Toyota responded

We appreciate your kind words regarding our team's customer service at Brent Brown Toyota. Thanks for the feedback!

March 03, 2024

Dealership Rating

Employee Rating

She was very nice and got me checked in and out quickly. She was super caring too and it felt genuine. She was super caring too and it felt genuine. More

by hailey matalon

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Andrew Butcher, Shad Rawlings, Andrew Bailey , Brock Meadows

Helpful 0

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Mar 14, 2024 -

Brent Brown Toyota responded

We greatly appreciate your kind words about our team's swift service at Brent Brown Toyota. It pleases us to read you had a genuine and positive experience with the service.

February 17, 2024

Dealership Rating

Employee Rating

She handled my service quickly, made it easy, and I felt she was honest. Thanks she was honest. Thanks More

by BRENDACARTER1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Feb 22, 2024 -

Brent Brown Toyota responded

We appreciate your 5-star rating and kind words for our team at Brent Brown Toyota. Honesty and quick service is what we strive for. Thank you.

February 16, 2024

Dealership Rating

Employee Rating

Great timely service! Always on time which certainly helps with my schedule. 5 stars again! Always on time which certainly helps with my schedule. 5 stars again! More

by MELON_61

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Feb 22, 2024 -

Brent Brown Toyota responded

Thank you for your kind words about Brent Brown Toyota's punctuality. We value your time and always aim to provide optimal service. Appreciate the 5-stars!

February 16, 2024

Dealership Rating

Employee Rating

Quick with the answers and always easy to deal with. Will retain continued service with them. Will retain continued service with them. More

by BRETTMECH19

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joel Kitchen, Milani Hedquist, Enrique Soto, Jaron Maxfield, Andrew Bailey, Nathan Parker, Orrin Skinner, Daniel Ryan, Christopher Smith

Helpful 0

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Feb 22, 2024 -

Brent Brown Toyota responded

At Brent Brown Toyota, our goal is to deliver efficient and straightforward service. We value your patronage and appreciate you choosing our team for your continued vehicle needs.

February 15, 2024

Dealership Rating

Employee Rating

Great service! I was greeted courteously and promptly by Kaua and was given directions to the waiting area. My service was done sooner than I expected. Great job! I was greeted courteously and promptly by Kaua and was given directions to the waiting area. My service was done sooner than I expected. Great job! More

by DMAGGARD

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Feb 15, 2024 -

Brent Brown Toyota responded

Thank you for acknowledging our team's efforts at Brent Brown Toyota. Your acknowledgment of their prompt and courteous service means a lot to us. It's pleasing that the timeline exceeded your expectations.

February 02, 2024

Dealership Rating

Employee Rating

Great customer service as always, helps us trust and want to continue to do business with you guys. to continue to do business with you guys. More

by ADAY1490

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dallas McCaman, Brock DeLuca, Connor McNally

Helpful 0

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Feb 14, 2024 -

Brent Brown Toyota responded

Thank you for the positive feedback! It is great to know that you are always provided with great customer service and we value your business at Brent Brown Toyota!

January 27, 2024

Dealership Rating

Employee Rating

Just fantastic! From the ease of scheduling the appointment to pre-work advice. I really appreciate how close to work Brent is. :) From the ease of scheduling the appointment to pre-work advice. I really appreciate how close to work Brent is. :) More

by stzubal

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joel Kitchen

Helpful 0

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Feb 14, 2024 -

Brent Brown Toyota responded

Thank you for the positive review and rating! We are delighted to know that you have had a good experience with our Service Team at Brent Brown Toyota and we hope that you will continue to choose us.

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