Kimberly Graney

Outstanding overall experience, from first phone contact to driving away in our new 2023 Honda Civic Sport Hatchback! Kim Graney (so nice) answered all of our initial questions promptly, found the vehic to driving away in our new 2023 Honda Civic Sport Hatchback! Kim Graney (so nice) answered all of our initial questions promptly, found the vehicle we were looking for, and set us up with initial numbers/deposit and a sales representative. Greg Sims (sales) was very pleasant without any pressure, helped with all of our questions and approval process in short order, and set up a delivery time promptly. He had the initial paperwork ready for signature with copies made, as soon as we arrived (very quick process.) All financial numbers lined up with what was agreed upon previously. The car was prepped and showroom clean with tags and registration, ready for pick up same day (amazing.) Carlos Gonzales was excellent, making the Finance office process short and sweet, again providing numbers that perfectly aligned with what was agreed upon and no pressure tactics (only suggesting what might add benefit to our purchase.) This team made our purchase a top notch overall experience for my wife and myself. I would highly recommend DCH Paramus Honda to anyone shopping for a new Honda. We are thrilled! More

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Felt comfortable communicating with the sales representative. He assisted me to find a proper car. representative. He assisted me to find a proper car. More

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Contacted the internet on used vehicle Got back to me once Made an offer Never responded after several attempts Poor service Will let others know Terrible Guess they sell lots Don’t care once Made an offer Never responded after several attempts Poor service Will let others know Terrible Guess they sell lots Don’t care More

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The Salesman Emilio Santana was very pfofessional,knowledgeable and courteous, a great asset to your Company. pfofessional,knowledgeable and courteous, a great asset to your Company. More

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Both kim grainey and Brandon Lopez were very accommodating. I will definitely recommend them to any looking to have a wonderful experience buying a car accommodating. I will definitely recommend them to any looking to have a wonderful experience buying a car More

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From my first impression of Gustavo at the front door to driving out of the dealership the very same day, I felt I was treated with respect, great customer service and a great deal. Will definitely refer b driving out of the dealership the very same day, I felt I was treated with respect, great customer service and a great deal. Will definitely refer business to him and to the dealership. More

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An exceptional customer service experience!! After my 2010 Honda died, I decided it was time for a newer vehicle. After visiting two dealerships in Westchester I decided to checkout DCH HONDA PARAMUS. 2010 Honda died, I decided it was time for a newer vehicle. After visiting two dealerships in Westchester I decided to checkout DCH HONDA PARAMUS. Upon arrival we were greeted immediately by Renato. Renato took the time to discuss our personal needs and got straight to work helping us find the perfect vehicle. We couldnt be happier with the car, but the shining star of this transaction was the HONEST STRAIGHT FORWARD PRICING and financing we received from the entire staff. Thank you again for assisting us in our purchase. Im looking forward to returning in a few months for my first scheduled service appointment. Job well done!! Kudos More

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Great service! We came to look for an affordable lease deal and the guys at Paramus Honda were able to cater to our needs. Thumbs up! deal and the guys at Paramus Honda were able to cater to our needs. Thumbs up! More

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I had asked for a quote on a new vehicle and had follow up calls from internet team to come in. I spoke to specialist 10 minutes before coming I. So I would have assumed she would have checked that car was up calls from internet team to come in. I spoke to specialist 10 minutes before coming I. So I would have assumed she would have checked that car was available. At the dealership, I was told car was coming from a different lot and I could test drive a different color. After the test drive, I was informed the car I had wanted had been sold. I was also informed that the price quoted to me in bold letters was for “Honda Family” members and my price would have been $750 more (this information was in the tiny fine print on the bottom of the quote). I was also informed that the interest rate that was sent to me was only if “bought down” the rate. I wrote back to the manager and Internet specialist expressing my dissatisfaction, but both emails were ignored. More

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Seamless Process From Start to Finish!!! Can't express how grateful I am for the team at DCH Honda! I was limited on time and worked with Kim via email to figure out a deal I was comfortable Can't express how grateful I am for the team at DCH Honda! I was limited on time and worked with Kim via email to figure out a deal I was comfortable with. Set-up an appointment and worked with Harold Martin on all the details in person. It was such a seamless process (as quick and painless as car buying can be!). Kelvin Rodriquez from Finance was so helpful and kind and once the car was ready we got a whole breakdown from Ermis Liriano. Can't thank this team enough, it was our first time purchasing from this location and definitely not the last!!! If you're looking for fair prices and an honest and transparent dealership, DCH is your place! More

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