

104 Reviews
Write a Review104 Reviews of Kayla Charles
September 05, 2025
Great people to work with. They are very service oriented and help customers with all of their needs, They are very service oriented and help customers with all of their needs, More
Other Employees Tagged: Jason Chan, Brian Caldwell
August 16, 2025
They did a really good job. Working on my car. They fixed the break issue. I only wish that I could’ve used the coupon that I had available for it, but the work was really good. Working on my car. They fixed the break issue. I only wish that I could’ve used the coupon that I had available for it, but the work was really good. In my brakes. Work much better. More
Other Employees Tagged: Brian Caldwell, Russell Casteel, Jim Cox, Billy Cassels, Juan Godinez, James Chatman, Christian Diaz, Chris Hayden, Elizabeth Hellman
August 14, 2025
Very easy and fast transaction. Everyone was very helpful. The process awas seamless with everyone working together. Everyone was very helpful. The process awas seamless with everyone working together. More
Other Employees Tagged: Robert Wolf
August 11, 2025
These guys and gals work so hard to make sure every customer is well taken care of in a timely manner. Thank customer is well taken care of in a timely manner. Thank More
Other Employees Tagged: Brian Caldwell, Frank Trahan, Christian Diaz
August 07, 2025
Always a great experience. Robert Wolf and Josh Harris exhibit the pinnacles of customer service. Above and beyond. Robert Wolf and Josh Harris exhibit the pinnacles of customer service. Above and beyond. More
Other Employees Tagged: Wayne Depenbrock, Robert Wolf, Josh Harris
August 06, 2025
Mac Haik has always given me excellent customer service. This time was no different. From making the appointment to the actual job being done, everything is first class. This time was no different. From making the appointment to the actual job being done, everything is first class. More
July 22, 2025
Perfect place, from the management all the way to the sales, Tambien no mas puedo decir que la atencion fue muy buena gracias MacHaik sales, Tambien no mas puedo decir que la atencion fue muy buena gracias MacHaik More
Other Employees Tagged: Kelly Robinson, Vince Swanson Jr, Jorge Sanchez, Alex Varela, Brian Caldwell, Russell Casteel, Chris Hayden
July 07, 2025
After reading reviews, I was a little hesitant to try Mac Haik, fearing a bait and switch—because prices were best in area we could find. I took a risk, made the 1.5 hour drive and was prepared to go to war Haik, fearing a bait and switch—because prices were best in area we could find. I took a risk, made the 1.5 hour drive and was prepared to go to war with knowledge of online reviews. I can honestly say, this was smoothest car buying experience I’ve ever had! First, we sold a car through Driveo to get started. While Driveo was assessing vehicle, Jorge started assessing what we needed. He was hustling because we had three different cars in mind, one which was parked in a garage across highway. Jorge answered every question, pulled every vehicle, and let us test whatever without a groan, eye roll, or excuse. While this was going on, the Driveo team came back with an offer that matched their online offer. Within 2 hours, we had a check in our hands from the car from Driveo. When it came down to a vehicle and talking numbers, I asked for a price on a vehicle that I could work with. Jorge didn’t try the usual tricks of “what do you want your car note to be” or “the price is actually X, we are all sold of the prices with that incentive.” He listens to my request and tried to find a way to make it happen. I was waiting for the usual, “ I talked to management and we will meet you half way.” Not only did he meet offer, it was actually better than I asked for! Next up was finance, at which point I was dreading the dealer add-ons, protective shells, etc. that raise the price. Nope, I was given additional packages to purchase but the Finance Manager wasn’t pushy. He even worked with me to fit in some insurance to stay in my budget! All in all, we will be back in a year or two for next vehicle. The team at Mac Haik was attentive, informative, professional, and didn’t play any games. They were worth the drive and I couldn’t recommend the team from Jorge, general manager, finance, and Driveo! More
Other Employees Tagged: Antione Burks, Jorge Sanchez , Johnny Low