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Kayla Nevarez
Kayla Nevarez at Pedder Nissan

Kayla Nevarez

Service Advisor

Pedder Nissan

200 Carriage Circle
Hemet, CA 92545

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4.6
30 Reviews
4.6

30 Reviews

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30 Reviews of Kayla Nevarez

March 22, 2026

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Employee Rating

Customer service representative was very kind, friendly and courteous The waiting time in service department was not that long and the waiting are was very comfortable More

by mssayesha67
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Recommend Dealer
Yes
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March 11, 2026

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The service team is always amazing and go above and beyond to help with your vehicle needs More

by Lizsheehe3
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Cook, Gregg Velasco, Jose Favela, John Gordon, Warren Jones, Sam Nuno

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Mar 14, 2026

Pedder Nissan responded

Thank you for your kind words! We pride ourselves on providing exceptional service and exceeding our clients' expectations. Our team will always go the extra mile to make sure your vehicle needs are taken care of. Your satisfaction is our top priority.

March 10, 2026

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quick process, clear communication, and a truly smooth car service experience. Will be returning! Thanks More

by juanvillalobos
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Service Time
Service Communication
Recommend Dealer
Yes
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Mar 12, 2026

Pedder Nissan responded

Thank you for the amazing review! We are thrilled to hear that you had a quick, clear, and smooth experience with our car service. We look forward to serving you again in the future!

February 20, 2026

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They are my family dealership for about 15 yrs they look out for me I’m a widow. 8 of those yrs. More

by applegate18801
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Russ Ward, Juan Cano, Brian Cook, Gregg Velasco, Jose Favela, Kody Voyles, John Gordon, Warren Jones, Sam Nuno

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Feb 21, 2026

Pedder Nissan responded

Thank you for your loyal support over the past 15 years! We are honored to have you as part of our dealership family and will continue to take care of you as we have for the past 8 years.

February 11, 2026

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I appreciate the knowledge and understanding of my vehicle that your mechanics have. So my trip there went very well and I appreciate their kindness. Thank you. More

by kerrydavis01
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jose Favela , Chris

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Feb 14, 2026

Pedder Nissan responded

Thank you for the kind words! We are so pleased to hear that your experience with our mechanics was positive and that you felt well taken care of. Our team is dedicated to providing knowledgeable and friendly service to all of our customers. Thank you for choosing us for your vehicle needs!

January 26, 2026

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Easy in easy out great peeps except green Bay packers fan he cried to much about bears beating them will be back again I like your dealership More

by gaylasaxton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Cook, Gregg Velasco, Jose Favela, John Gordon, Warren Jones, Sam Nuno

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Jan 29, 2026

Pedder Nissan responded

Thank you for the positive review! We are so glad to hear you had an easy and enjoyable experience at our dealership. Sorry about the Packers fan, but we can't please everyone. We can't wait to have you back again!

January 17, 2026

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Employee Rating

The worst service manager 15000 miles on tires and they do the service tires shot More

by sgates1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brian Cook, Gregg Velasco, Jose Favela, John Gordon, Warren Jones, Sam Nuno

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Jan 20, 2026

Pedder Nissan responded

I apologize for your negative experience with our service manager. We will investigate the issue with your tires and work to resolve it promptly. Thank you for bringing this to our attention.

January 10, 2026

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John Gordon and the service center at Pedder Nissan is the best. The Sales side sucks. More

by ThomasDorobiala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Manny Gutierrez, Brian Cook, Gregg Velasco, Jose Favela, Jose Cardoso, John Gordon, Warren Jones, Zenia Alberto, Sam Nuno

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Jan 13, 2026

Pedder Nissan responded

Thank you for your feedback, we are sorry to hear about your experience with our sales team. Our service center is dedicated to providing the best possible service and we will strive to improve in all areas. Thank you for your loyalty.

December 24, 2025

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Employee Rating

I like that going through my warranty company. \nOn their own , elected , with my complete agreement to not go with aftermarket parts More

by Christina
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Brian Cook, Gregg Velasco, Jose Favela, John Gordon, Warren Jones, Sam Nuno

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Dec 27, 2025

Pedder Nissan responded

Thank you for your positive feedback! We are committed to providing top-quality services that align with your preferences. Thank you for trusting us and choosing to work with us through your warranty company.

December 23, 2025

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Employee Rating

I was impressed with Pedder Nissan from the moment I pulled up to the Service Department. My technician was friendly, professional & knowledgeable. My entire experience was 5 star! More

by trishowens321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Cano, Brian Cook, Aaron Myers, Tyler Zimmerman, Gregg Velasco, Jose Favela, John Gordon, Warren Jones, Sam Nuno

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Dec 24, 2025

Pedder Nissan responded

Thank you for your kind words and for choosing Pedder Nissan for your service needs! Our team is dedicated to providing exceptional customer service and we are thrilled to hear that you had a 5-star experience. We look forward to seeing you again in the future.

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