Keith Jackson | Page 7

It feels like family! Came for an oil change and was treated like family. Ended up getting a great deal off the showroom on a Prius. Love it. Even a person. I didn't ge Came for an oil change and was treated like family. Ended up getting a great deal off the showroom on a Prius. Love it. Even a person. I didn't get his name, came to the waiting room and offered us drinks and snacks and treated our puppy with a dog treat while making over him like he was his own. That meant a lot to us. Tammy Myers also came out and made a big deal over our puppy. They made good friends. Sean Murphy spent time with us explaining what services they performed on our car (this was before we bought the one off the showroom floor). Later, our sales person, Juan Carlos Lopez, walked our puppy for a bathroom break while we were in with Alfred Polk doing the finances. Although Shaq Daniel doesn't have a picture up here, he is a really nice guy (over six feet tall and real friendly). More

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Excellent Atmosphere Our experience with everyone was top notch. The entire feel of the dealership was different than I have experienced before. It was my daughter's fir Our experience with everyone was top notch. The entire feel of the dealership was different than I have experienced before. It was my daughter's first car and as soon as I met our salesman I knew we would be buying our car from him. I will recommend Toyota of Cleveland to everyone. More

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Always do their best to see I'm satisfied even though my tru The service has always did their best to help me my truck has been the disappointment! Never run e85 I did at 11k miles truck has never been the Sam The service has always did their best to help me my truck has been the disappointment! Never run e85 I did at 11k miles truck has never been the Same! Several computer resets , engine noise, start problem, 2 studies from Toyota! Not the same truck! Keith Jackson has been Great! Great asset to company! More

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Friendly and smooth! Everyone I met there was so friendly and not pushy in any way. I felt as though all smiles and handshakes were genuine! I was treated with respect and Everyone I met there was so friendly and not pushy in any way. I felt as though all smiles and handshakes were genuine! I was treated with respect and dignity. No game playing here! More

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We just bought our 5th car from Toyota of Cleveland! Toyota of Cleveland is where I buy my cars. My salesman, Greg Bain does an excellent job of answering all of our questions. Jr Willoughby helped us w Toyota of Cleveland is where I buy my cars. My salesman, Greg Bain does an excellent job of answering all of our questions. Jr Willoughby helped us work the deal and Keith Jackson runs the service department like a Boss! Tyler Rutledge made the paperwork as painless, as possible. The free weekly car washes and the 2 year service aren't shabby, either!!! More

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Knowledgeable, kind staff. Everyone was eager to help. Staff not pushy but they wanted my business. I'm a repeat customer. Everyone is very friendly and they take care of their customers in sales and serv Staff not pushy but they wanted my business. I'm a repeat customer. Everyone is very friendly and they take care of their customers in sales and service. More

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service department I have had my vehicle service with Toyota of Cleveland since 2012. Keith has been with me every step. He is super helpful & easy to work with. I have had my vehicle service with Toyota of Cleveland since 2012. Keith has been with me every step. He is super helpful & easy to work with. More

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Excellent buying experience The staff was very helpful, courteous, and professional. The salesman who helped me wasn't pushy which is one of the reasons i went back to buy after The staff was very helpful, courteous, and professional. The salesman who helped me wasn't pushy which is one of the reasons i went back to buy after looking around. He was very friendly and knowledgeable, I felt I got a great deal and they were very workable. Very nice facility and buying experience. I was treated top-notch. More

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The best experience! My family and I own 8 Toyota vehicles and go to Toyota of Cleveland for all of our vehicles and their services. I travel many many miles every week, s My family and I own 8 Toyota vehicles and go to Toyota of Cleveland for all of our vehicles and their services. I travel many many miles every week, so I am in Toyota very frequently for my services and have never been disappointed in my service or how I have been treated by all staff. Keith has done all of my services for years now and he always answers all my questions, fixes all my problems, and always works around my busy schedule! Everyone there always make you feel so welcome! I couldn't ask for a better place to get my vehicles serviced! I will be a Toyota of cleveland customer as long as I am in this area! More

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Great dealership Great people Toyota of Cleveland is the best dealership you will find anywhere. The folks that work there are some of the most honest and kindest people you will e Toyota of Cleveland is the best dealership you will find anywhere. The folks that work there are some of the most honest and kindest people you will ever buy from. Their sales and service department are 100% the best. I have bought 20+ cars over a fifteen year relationship with them. They have always treated me with respect, they truly care for their customers and donate back to their community graciously. From the owner, general mgr., sales, and service you will not find anyone better for your vehicle needs. If your in need of a new or used vehicle go see them. Ask for Brad Doty, he will take care of you from the time you meet until you are happy with your purchase, it doesn't end with Brad after the sell either he will be available to help you with any questions you may have in the future, a true professional in the car industry! More

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