Susan Tubbs

Great experience all around. .Toyota of Cleveland provided professional service all around! Very informative from trading my car to Purchasing of our new Toyota RAV4 XLE. .Toyota of Cleveland provided professional service all around! Very informative from trading my car to Purchasing of our new Toyota RAV4 XLE. More

by algentry Verified Customer Verified Customer

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I have been coming to this dealership for the last 16 years and have always had a positive outcome. I have dealt with the service department since 2010 and they always have good craftsmanship and decent years and have always had a positive outcome. I have dealt with the service department since 2010 and they always have good craftsmanship and decent pricing. Sales has always been good with the last 4 vehicles I have bought just at this dealership. More

by LEO.FERG13 Verified Customer Verified Customer

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Best auto dealership in the Tri-state area. Excellent selection. Competitive pricing. Puts customer concerns first, making sure all my concerns were met (and I had several!) Excellent selection. Competitive pricing. Puts customer concerns first, making sure all my concerns were met (and I had several!) More

by russell25 Verified Customer Verified Customer

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Matt provided one of the best car-buying experiences I’ve ever had. He was professional, honest, knowledgeable, and made the entire process smooth from start to finish. There was never any pressure, just gen ever had. He was professional, honest, knowledgeable, and made the entire process smooth from start to finish. There was never any pressure, just genuine help and great customer service. He answered all of my questions, kept everything straightforward, and made sure I was comfortable every step of the way. If you’re looking for someone who truly cares about his customers and goes above and beyond, ask for Matt. Highly recommend! More

by DUSTIN57 Verified Customer Verified Customer

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The folks I've worked with at Toyota of Cleveland are always polite, helpful and professional. always polite, helpful and professional. More

by blackwell.smith Verified Customer Verified Customer

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Every time I visit Toyota Of Cleveland it is a world class experience. The whole team at Toyota Of Cleveland is amazing class experience. The whole team at Toyota Of Cleveland is amazing More

by CCHOATE Verified Customer Verified Customer

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My entire experience at TOC was very positive. From my salesman to finance department everyone was wonderful. I will buy from here again soon. From my salesman to finance department everyone was wonderful. I will buy from here again soon. More

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My salesman Jeremy Cox was very knowledgeable and helpful. I worked with him nearly a month until he found the truck I wanted. The finance manager Justice Goodner explained everything to me in detail helpful. I worked with him nearly a month until he found the truck I wanted. The finance manager Justice Goodner explained everything to me in detail about the warranty packages and financing options available. They both made the process easy! I’ve used the service and parts departments several times for our other Toyotas and they are always easy to deal with! Overall this is the best Toyota dealer I’ve found in the area to deal with! More

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We purchased a 2022 Toyota Rav4. Even though we had to wait for it to be built about a month and a half, from start to finish there was fawless communication from the staff. Finance Even though we had to wait for it to be built about a month and a half, from start to finish there was fawless communication from the staff. Finance was a breeze when I came time. They gave me more than expected on trade value on my previous vehicle. And what's not to like about their service department?? STARBUCKS COFFEE dispenser, shopping lounge, plenty of seating, kids play area, and friendly service techs and writers! Our family and countless friends have bought vehicles here. Some MULTIPLE times- and for great reason. YOU should too! If other dealers make it seem difficult, then you should give Toyota of Cleveland a call n visit! More

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Matthew was awesome he went above and beyond even meeting us at our home to sign papers that we have forgot to sign at the dealership I would give him a five star rating us at our home to sign papers that we have forgot to sign at the dealership I would give him a five star rating More

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