29 Reviews
Write a ReviewDealership Experience
11 yrs, 2 mos
Industry Experience
26 yrs, 9 mos
29 Reviews of Susan Tubbs
September 06, 2026
This place is awesome. Professional. They always bend over backwards to make a great experience. Possibly last place customer service means anything. Professional. They always bend over backwards to make a great experience. Possibly last place customer service means anything. More
Other Employees Tagged: Monte' Burney, Tyler Ratledge, Mike Covington, Alfred Odister, Tyler Gibson, Kenny Jones, Logan Maddox, Alfred Odister
September 02, 2026
I love your warranty manager and would like to cake her out on a date out on a date More
Other Employees Tagged: Monte' Burney, Tom Trout, Anthony Durbin, Andy Peek, Matthew Raymond, Angelia Caronia, Michael Hampton, Matthew Reagan, Alison Smith
August 25, 2026
The people and deal. They where very kind to me. Answered ever question. My car is great. They where very kind to me. Answered ever question. My car is great. More
Other Employees Tagged: Crystal Thompson, Colter Horst
August 22, 2026
Great people. Great service. Great cars. Great deals. The salesman that helps me was Josh Howard. This is the guy I would recommend for anyone to work with. You ca Great service. Great cars. Great deals. The salesman that helps me was Josh Howard. This is the guy I would recommend for anyone to work with. You can be the best salesperson in the world, but as the apostle Paul wrote in 1st Corinthians, "if you don't have love, you've got nothing." Josh Howard is a great salesman, AND he loves people. More
Other Employees Tagged: Justin Chretien, Matthew Raymond, Amanda Phifer, Justice Goodner, Josh Howard
July 06, 2026
Great experience all around. .Toyota of Cleveland provided professional service all around! Very informative from trading my car to Purchasing of our new Toyota RAV4 XLE. .Toyota of Cleveland provided professional service all around! Very informative from trading my car to Purchasing of our new Toyota RAV4 XLE. More
Other Employees Tagged: Julien Allinder, Madison Guy, Daegan Harris
June 18, 2026
I have been coming to this dealership for the last 16 years and have always had a positive outcome. I have dealt with the service department since 2010 and they always have good craftsmanship and decent years and have always had a positive outcome. I have dealt with the service department since 2010 and they always have good craftsmanship and decent pricing. Sales has always been good with the last 4 vehicles I have bought just at this dealership. More
Other Employees Tagged: Tom Trout, Anthony Durbin, Jason Keith, Julien Allinder, Angelia Caronia, Kenny Jones, Alison Smith , Keith Jackson, Luis Mendez
May 29, 2026
Best auto dealership in the Tri-state area. Excellent selection. Competitive pricing. Puts customer concerns first, making sure all my concerns were met (and I had several!) Excellent selection. Competitive pricing. Puts customer concerns first, making sure all my concerns were met (and I had several!) More
Other Employees Tagged: Monte' Burney, Justin Chretien, Joey Abdullah, Matthew Raymond, Crystal Thompson, Kenny Jones , Keith Jackson, Luis Mendez
April 21, 2026
Matt provided one of the best car-buying experiences I’ve ever had. He was professional, honest, knowledgeable, and made the entire process smooth from start to finish. There was never any pressure, just gen ever had. He was professional, honest, knowledgeable, and made the entire process smooth from start to finish. There was never any pressure, just genuine help and great customer service. He answered all of my questions, kept everything straightforward, and made sure I was comfortable every step of the way. If you’re looking for someone who truly cares about his customers and goes above and beyond, ask for Matt. Highly recommend! More
Other Employees Tagged: Crystal Thompson, Matthew Frady, Shannon McCormick , Justin - Manager
April 01, 2026
The folks I've worked with at Toyota of Cleveland are always polite, helpful and professional. always polite, helpful and professional. More
Other Employees Tagged: Andy Peek, Joey Abdullah, Zane Abdullah

