Keith Kelso
Keith Kelso at Southern Team Hyundai Nissan Subaru Volkswagen

Keith Kelso | Page 39

F&I Manager

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.8
508 Reviews
4.8

508 Reviews

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508 Reviews of Keith Kelso

April 10, 2023

Dealership Rating
Employee Rating

Everyone was very helpful and polite and I would recommend Southern team Nissan to my friends. More

by PWADDELL61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Mattox, Jeff Pierce

Apr 10, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 09, 2023

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I had a great time and experience at this dealership! Thank you so much! I More

by Deashamanns
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Ramirez

Apr 10, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

April 06, 2023

Dealership Rating
Employee Rating

We were immediately greeted. Salesman and loan officer were very nice and helpful. Along with the entire staff. Every was very pleasant More

by Pa-jones
Recommend Dealer
Yes

Other Employees Tagged: Jeff Pierce

Apr 07, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 05, 2023

Dealership Rating
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I buy all my cars from this dealership. All the employees are so kind and respectful. 4- Subaru’s and 1- Lincoln in 4years. Mel Dobbs is the man to see!! More

by SBFOTOS
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mark Baker, Kevin Johnson, Mel Dobbs , Mike Adams (Subaru)

Apr 05, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Always great to hear positive feedback from you!

Apr 05, 2023

SBFOTOS responded

I always have a positive time when I am there. Mel Dobbs! Mel Dobbs! Awesome Salesman!

April 04, 2023

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I purchased a Rogue in 2016 & got the environmental pkg for 7 years. I brought my car back several times to have the seats cleaned but the stains kept coming back & the dealership made it difficult for me More

by sohappy2be
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bill Ferguson, Mike White, Mike Munsey, Danielle Starkey , Cheryl who greets everyone and answers the phone is wonderful!! Helpful and very professional!!

Apr 04, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Apr 06, 2023

sohappy2be responded

Sallie Godwin. 540-309-5036 My concerns are listed in my review. I specifically asked why I had to get my seats cleaned as a Courtesy and only surface cleaning but was told it was never ran thru the warranty company and in doing so the stains kept coming back over and over. I showed my contract where I paid for the 7 year warranty and it was very expensive!! I was told it would be a lot of legwork so instead of using my paperwork showing where I paid for the warranty, apparently every time the seats were done it was surface cleaning not extraction which is what I paid for!

April 02, 2023

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Excellent service! ! Great sales representatives & very professional!! Antony & Keith answered all our questions & made the whole process easy & did it with smiles on t More

by bjbrw3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Reynolds

Apr 03, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

April 02, 2023

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Employee Rating

Friendly, helpful and knowledgeable staff. Facilities were very nice and had many different brands to choose from. Had a very pleasant experience. More

by dovebeckner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Reynolds, Lisa Phillips

Apr 03, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 02, 2023

Dealership Rating
Employee Rating

Everything was amazing! This is my third time purchasing a Hyundai from this dealership. I will be back in the future for my next vehicle. Thanks for all you do. More

by MIKECOLES08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wayne Lewis

Apr 03, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Great to see you back with us again so soon!

March 31, 2023

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Employee Rating

very pleasant to work with. This was the best car buying experience I have every. I have many cars from this dealership from the time it was First team. I will go back when it i More

by wshoopes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Beth Iutjien

Mar 31, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 31, 2023

Dealership Rating
Employee Rating

Nice staff, willing to work with my budget for the vehicle I wanted. Highly recommend! More

by tallison
Recommend Dealer
Yes

Other Employees Tagged: Wayne Lewis

Mar 31, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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