Keith Kelso
Keith Kelso at Southern Team Hyundai Nissan Subaru Volkswagen

Keith Kelso | Page 38

F&I Manager

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.8
508 Reviews
4.8

508 Reviews

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508 Reviews of Keith Kelso

April 28, 2023

Dealership Rating
Employee Rating

I use to be a bigger fan but I recently paid almost 400 for a service that was suggested it cost 200 alone I didn’t understand the bill and have yet to get a explenantion after I requested for the second t More

by gr.jkcomm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Danielle Starkey , Mike Adams (Hyundai)

Apr 28, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Apr 28, 2023

gr.jkcomm responded

The manager of service has all of my information but thanks for the response

April 27, 2023

Dealership Rating
Employee Rating

Jeff and the whole team supported me all the time and their service was great! More

by Jorge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Mattox, Jeff Pierce

Apr 27, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 27, 2023

Dealership Rating
Employee Rating

Fast friendly , quick to answer any questions or concerns you may have , very knowledgeable, thanks More

by hollandsworth1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Pierce

Apr 27, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 26, 2023

Dealership Rating
Employee Rating

He was great ,well informed about car. Let us take the car , to see if I liked it. More

by SUELEES53
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Horatio Doregos

Apr 26, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 23, 2023

Dealership Rating
Employee Rating

Everything we expected. Very respectful and helpful. Answered all our questions and addressed any concerns. More

by DALLASB24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Norris Timmons

Apr 25, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 21, 2023

Dealership Rating
Employee Rating

This is the 3rd vehicle we have got from you all and Luis Diaz is the best sales person we have ever had he is great. More

by lsim5961
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Luis Diaz

Apr 24, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 21, 2023

Dealership Rating
Employee Rating

Awesome all around. Except I was told I was going to get a coating for my paint bit never heard anything. More

by tj51372
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Wayne Lewis

Apr 21, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your feedback and are eager to better your return experience.

April 21, 2023

Dealership Rating
Employee Rating

Wayne was very helpful in purchacing and preparing car to sell to us. He stayed late to allow us to purchase our car. More

by revlisavineyard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wayne Lewis , Harold ?

Apr 21, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 19, 2023

Dealership Rating
Employee Rating

Marvelous individuals worked to improve and correct the problems as soon as possible. They appeared to care about me and my Subaru. I have never received such wonderful service anywhere before. I can assur More

by JOYCENOELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marsha Wirt, Mark Baker, Bill Ferguson, Mike Munsey, Maria Durham, Troy Brickner , Mike Adams (Hyundai), Mike Adams (Subaru), Delisa Alvis

Apr 20, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 11, 2023

Dealership Rating
Employee Rating

Highly recommend sales department member Mel Dobbs at Southern Team Subaru! Best experience ever in buying a new vehicle. He is extremely professional and knows his stuff! More

by bstewart9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mel Dobbs

Apr 11, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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