Keith Nichols
Keith Nichols at Mercedes-Benz of Silver Spring

Keith Nichols | Page 6

General Sales Manager

Mercedes-Benz of Silver Spring

3301 Briggs Chaney Rd.
Silver Spring, MD 20904

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4.7
159 Reviews
4.7

159 Reviews

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159 Reviews of Keith Nichols

December 12, 2023

Dealership Rating
Employee Rating

Ed was very thorough and helpful during the car buying process. He was very patient and explained the features of the car. Exceptional salesmanship! More

by daunetthemmings
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edward Moore

Dec 13, 2023

Mercedes-Benz of Silver Spring responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. Safe travels!

Dec 14, 2023

daunetthemmings responded

The car buying experience was great. Thanks to Ed.

September 04, 2023

Dealership Rating
Employee Rating

3rd from Edward Moore and he’s the best at his job. Great Job and salesmanship Ed! More

by Allanm23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brad Fischer , Ashley Ellis, Edward Moore

Sep 08, 2023

Mercedes-Benz of Silver Spring responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!

July 20, 2023

Dealership Rating
Employee Rating

Very ,Very Grateful to make my purchase with this knowledgeable person Chevist Mitchell he was with me the whole time clarifying all my questions and making ensure that I had the best attention, with More

by randystgo03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brad Fischer , Chevist Mitchell

Jul 27, 2023

Mercedes-Benz of Silver Spring responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Thanks again for the recommendation, and have an amazing day!

June 08, 2023

Dealership Rating
Employee Rating

The entire service consultations on vehicle feature options, not to mention the patience of the sells man is amazing. I will recommend Edward and Mercedes Benz of silver spring to all my family and fri More

by Kmuzzein
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dorit Figueroa, Edward Moore

Jun 10, 2023

Mercedes-Benz of Silver Spring responded

Hi, thank you for your support! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Silver Spring!

May 29, 2023

Dealership Rating
Employee Rating

Outstanding service from Edward. Every step of the way through my process was exceptional for my decision to purchase and make the best decision for my new car. Brad in finance was More

by Knmyers38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brad Fischer, Juan Ayala , Edward Moore

Jun 05, 2023

Mercedes-Benz of Silver Spring responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!

Jul 01, 2026

Knmyers38 responded

Edward Moore was exceptional with my new car purchase and is a pleasure to work with throughout the process. He goes above and beyond to ensure your experience is a good one and that he personally cares about you as a Mercedes customer. I am grateful for the service and my experience from Edward and the Silver Spring Mercedes Dealership! Elite across the board!

Jul 01, 2026

Knmyers38 responded

Edward Moore was exceptional with my new car purchase and is a pleasure to work with as he really has your interest as top priority. . He goes above and beyond to ensure your experience is a good one and that he personally cares about you as a Mercedes customer. I am grateful for the service and my experience from Edward and the Silver Spring Mercedes Dealership! Elite across the board!

Jul 01, 2026

Knmyers38 responded

I cannot recommend Edward Moore enough! He is a first class individual and the experience working with him and the team at Mercedes Silver Spring was top notch!

May 22, 2023

Dealership Rating
Employee Rating

Mr Michell helped us a lot, he is very enthusiastic not like other sales personnel I saw in other Mercedes show rooms!! He made sure we explored all the features before deciding on the car. More

by harikapolaki
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brad Fischer , Chevist Mitchell

Jun 02, 2023

Mercedes-Benz of Silver Spring responded

Hi, thank you for your support! We're happy we could help. We hope to be of service to you again! Take care!

May 20, 2023

Dealership Rating
Employee Rating

Wow! What a great purchasing experience I had at Mercedes of Silver Spring. Mr. Edward Moore assisted me from start to finish with my purchase and was not More

by VanessaAJ1720
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brad Fischer , Edward Moore, Charlotta Whitney

Jun 02, 2023

Mercedes-Benz of Silver Spring responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 17, 2023

Dealership Rating
Employee Rating

Well organized attractive internal design of the dealership. The staff was pleasant and attentive. I did not feel rushed or coerced. Shauntee was very knowledgeable about the various models. I appre More

by kgoring1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brad Fischer , Shauntee Lawrence

Jun 05, 2023

Mercedes-Benz of Silver Spring responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

May 07, 2023

Dealership Rating
Employee Rating

Great Experience and my rep Cliff Frazier made sure I was comfortable with all details surrounding my purchase. More

by mariojwhite32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brad Fischer , Cliff Frazier

Jun 02, 2023

Mercedes-Benz of Silver Spring responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 30, 2023

Dealership Rating
Employee Rating

Cliff made the buying process so easy. He was patient with me and really understood what I was looking for. He stayed in my budget and took time to find exactly what I wanted. Made my drea More

by Naima White
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jay Son, May Shyne , Cliff Frazier

Jun 04, 2023

Mercedes-Benz of Silver Spring responded

Hi Naima, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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