Keith Nichols
Keith Nichols at Mercedes-Benz of Silver Spring

Keith Nichols | Page 6

General Sales Manager

Mercedes-Benz of Silver Spring

3301 Briggs Chaney Rd.
Silver Spring, MD 20904

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4.8
145 Reviews
4.8

145 Reviews

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145 Reviews of Keith Nichols

January 11, 2023

Dealership Rating
Employee Rating

Chevist Mitchell was super accommodating and worked hard in every respect. Would definitely recommend him to others. Also, Keith Nichols worked a fair deal and made it all work easily. More

by Chris Hanessian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chevist Mitchell

Jan 18, 2023

Mercedes-Benz of Silver Spring responded

Hello Chris, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 19, 2022

Dealership Rating
Employee Rating

Great personnel and customer service. Great management staff as well and always willing to help and go above and beyond. More

by Allanm23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edward Moore

Dec 20, 2022

Mercedes-Benz of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 12, 2022

Dealership Rating
Employee Rating

Mercedes of Silverspring is trustworthy, service is quick &painless. Didn't feel rushed. They listened to me. Ashley is the BEST customer service representative. I appreciate her calmness, patience and the More

by Cngc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brad Fischer , Ashley Ellis

Dec 12, 2022

Cngc responded

Mercedes of Silver spring is trustworthy, service is quick &painless. Didn't feel rushed. They listened to me. Ashley is the BEST customer service representative. I appreciate her calmness, patience and the clarity she provided through the whole process. There was no pressure. The loan process was seamless, and overall this location in my opinion has the best General Sales Manager. Keith ensured I got the best service, he is very patient, and asked to be contacted in case I have any concerns. Follow-up after purchase has been great. Thank you Mercedes of Silver spring I am enjoying my ride. A big Thank you to Ashley, Brad and Keith.

December 05, 2022

Dealership Rating
Employee Rating

Our experience with this dealership during the past several years has been pleasant and courteous. Working with Ashley at this dealership has been wonderful and highly recommended. More

by Nkamazan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ashley Ellis

Dec 07, 2022

Mercedes-Benz of Silver Spring responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 03, 2022

Dealership Rating
Employee Rating

Not just one of my favorite dealerships, one of my favorite places to be in the whole world More

by LevelHeader
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Elefantis, Dorit Figueroa, Tom Rodkey , Darrell Fenton

Nov 10, 2022

Mercedes-Benz of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

October 26, 2022

Dealership Rating
Employee Rating

The dealership is Very clean, neat and organized. The setup for privacy to take phone calls & telework is awesome. More

by Donnaboo70
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edward Moore

Nov 02, 2022

Mercedes-Benz of Silver Spring responded

Hi, thank you for your support! We hope you continue to choose us for all your automotive needs! Take care!

September 14, 2022

Dealership Rating
Employee Rating

Ashley Ellis is amazing bought my car from her and have experienced nothing but the best customer service from her and the dealership. More

by Tonybyrd808
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Elefantis, Jay Son, May Shyne , Ashley Ellis, Darrell Fenton, Khalil Nuri

Sep 16, 2022

Mercedes-Benz of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 18, 2022

Dealership Rating
Employee Rating

Mercedes Benz of Silver Spring MD is truly a World Class Dealership selling and Servicing World Class Automobiles!! Your complete satisfaction is the goal of everyone in the Dealership! From Tom Rodkey’s ex More

by edwardbdds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Elio Ayala, Dorit Figueroa, Tom Rodkey, James McDonald , Fidel and Mo in the entry garage

Aug 20, 2022

Mercedes-Benz of Silver Spring responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Silver Spring! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 15, 2022

Dealership Rating
Employee Rating

Edward Moore was superb from our first conversation to the last document I signed. I told him recently out of all the years I’ve been buying cars I have never met a salesman as good as him. I definitely More

by brjpeaches
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2022

Mercedes-Benz of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 30, 2022

Dealership Rating
Employee Rating

Chevist is a great salesperson. He’s very knowledgeable; explained the different functions of all the cars I was interested.. Keith, May, & Jim were great as well! Thank y’all! More

by Funkeayo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 01, 2022

Mercedes-Benz of Silver Spring responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Silver Spring! Safe travels!

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