Keith Nichols | Page 7

Well I have to say, it was definitely an experience like no other. The entire team was a delight to be around. I initially started with James McDonald in sales. He really worked with me and assisted through no other. The entire team was a delight to be around. I initially started with James McDonald in sales. He really worked with me and assisted throughout the entire purchasing process. He was so patient and understanding when I asked a million questions. This really made me smile and I felt like I was in the right dealership. The experience only became better from that point forward. When I went In for a service request, Darrell in the service department went above and beyond to make my first service on my new car a real pleasure. The Mercedees experience started from the time I entered the dealership doors until I left with my car shining bright from the fresh car wash as well. I don’t think I’ll purchase no other car brand from this point on. This was awesome 😎. Keep me updated guys ... I’ll be upgrading soon. Thanks for everything. Ms.L.Simpson, More

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Brandon is a wonderful salesmen. when I met with him to inquire about the cars I were interested in , Brandon gave me a thorough explanation about them all. He is very kind and generous. He never rushed me inquire about the cars I were interested in , Brandon gave me a thorough explanation about them all. He is very kind and generous. He never rushed me, Brandon is patient. I left satisfied and Brandon made sure of that. I would definitely recommend Brandon to my family and friends who are interested in purchasing a new vehicle . Thanks Brandon More

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This is our third vehicle we got from the Silver spring Mercedes location and I couldn't be happier!! EXCELLENT service !! All five stars ✨very friendly and professional staff . They go the extra mile an Mercedes location and I couldn't be happier!! EXCELLENT service !! All five stars ✨very friendly and professional staff . They go the extra mile and always deliver an exceptional service. I really appreciate Keith Nichols for his great efforts & Charlie Miller & Dorit for making the process seamless. They both were very patient, attentive and informative.. Highly recommend 👍 More

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Exceptional Service. Always on point. Everyone always warm and friendly. A dealership like no other. I would always recommend family friends and associates to this dealership warm and friendly. A dealership like no other. I would always recommend family friends and associates to this dealership More

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Awesome Staff!!!! I have to say that this was the best buying experience ever! I will be back as soon as my STOCK HITS! should be soon. thanks guys! I have to say that this was the best buying experience ever! I will be back as soon as my STOCK HITS! should be soon. thanks guys! More

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Mr Stanford and his team should be labeled the Dream Team. Top of the line service and communication. I will definitely continue to purchase cars in future, and look forward to the great experience agai Team. Top of the line service and communication. I will definitely continue to purchase cars in future, and look forward to the great experience again. More

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Scheduling the first test drive was easy and fast i called and test drove same day, spoke to marcelo and test drove right away. 1 day later i came in to purchase the vehicle (A 2013 infiniti G37 X) pap called and test drove same day, spoke to marcelo and test drove right away. 1 day later i came in to purchase the vehicle (A 2013 infiniti G37 X) paperwork was fast and easy, they were very flexible with payment and i was tagged and titled and out the door in a couple hours thanks to Marcelo, Keith and Terry More

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Excellent Dealership! Highly Recommended Lovence is an outstanding salesman and got me into my second car with Mercedes Benz of Silver Spring. Over the past several weeks, he has been in cons Lovence is an outstanding salesman and got me into my second car with Mercedes Benz of Silver Spring. Over the past several weeks, he has been in constant contact to identify a vehicle best suited for my needs and price point. He provided a number of options and explained the different specs and upgraded features from my previous car. Lovence was very knowledgeable of all-things Mercedes and I am very pleased with my vehicle selection because of him. Lovence, Keith and Brad made my second experience in a row with Mercedes Benz of Silver Spring even better than the first. I highly recommend them for your next car buying experience and look forward to remaining a loyal customer of this dealership. More

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Chevist is fantastic. The car I was ready to purchase was sold while I was in the showroom and Chevist and his sales manager Keith worked on identifying a car for me that very week that fit my specifications sold while I was in the showroom and Chevist and his sales manager Keith worked on identifying a car for me that very week that fit my specifications. Chevist spends time with his clients and is very thorough and followed up with me to ensure that all of my questions were answered. He is great. I highly recommend Chevist and the Silver spring team. And will surely buy my next car from Chevist...- Aida More

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I would recommend Lester. The Finance manager that handled my paperwork seems as though he was on some sort of substance. He even made a racist comment while talking with as we did the paperwork. "Asi handled my paperwork seems as though he was on some sort of substance. He even made a racist comment while talking with as we did the paperwork. "Asians, you can't trust em". More

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