Keith Schmeling | Page 11
Service Manager
Luther St. Cloud Honda
1500 Highway 23 West
Waite Park, MN 56387
Dealership Experience
12 yrs, 8 mos
Industry Experience
25 yrs, 3 mos
163 Reviews
Write a Review163 Reviews of Keith Schmeling
July 04, 2020
Amazing work as always from the techs, and a nice inside and outside wash by the detailers, but the service advisors seem to lack empathy and any customer service skills as per usual. and outside wash by the detailers, but the service advisors seem to lack empathy and any customer service skills as per usual. More
Other Employees Tagged: Casey Van Dorn , Nick Martel, Davion Barrett
June 28, 2020
Excellent service. The service department treats us like family not just a customer. They provide great recommendations on what needs to be fixed immediately and what can wait for future visits family not just a customer. They provide great recommendations on what needs to be fixed immediately and what can wait for future visits More
Other Employees Tagged: Dane Fransen, Stacey Dingmann, Casey Van Dorn, Mike Fox , Josh Reinke
June 12, 2020
Good experience/ friendly people This is the second new car we have purchased from Luther Honda. When we were asked to come in for an offer on our 2017 CRV so we could buy a newer c This is the second new car we have purchased from Luther Honda. When we were asked to come in for an offer on our 2017 CRV so we could buy a newer car I thought we were probably wasting our time. As it turned out we got a good offer on our car and ultimately purchased a new 2020 CRV. Dave Stark was very patient and easy to work with. I would buy another car from him in the future. More
Other Employees Tagged: Mark Hieb, David Starc
May 15, 2020
Great service. Took care of CD player install in timely manner adjusted tonneau cover so it latches properly. Got vehicle back clean. Really like the car wash after service. manner adjusted tonneau cover so it latches properly. Got vehicle back clean. Really like the car wash after service. More
Other Employees Tagged: Dane Fransen , Josh Reinke
March 31, 2020
Very clean, nice and friendly people there. Everyone knew exactly what to do and how to go about explaining things to me and making the process very easy and snooth. exactly what to do and how to go about explaining things to me and making the process very easy and snooth. More
Other Employees Tagged: Casey Van Dorn
February 13, 2020
I actually have had nothing but excellent experiences. Dane is so knowledgeable, polite, and approachable...even when I ask too many questions! Keith jumped right in and offered to help also when I had an Dane is so knowledgeable, polite, and approachable...even when I ask too many questions! Keith jumped right in and offered to help also when I had an extra concern upon leaving. I left extremely satisfied and smiling. More
Other Employees Tagged: Dane Fransen
February 13, 2020
Very good dealership. Easy to work with. I wanted a 2020 ridge line in blue and they found one for me at another dealership at a fair price. ridge line in blue and they found one for me at another dealership at a fair price. More
Other Employees Tagged: Casey Van Dorn, Sue Theisen, Mike Fox , Donnie Ekstrom, Mark Hieb
February 02, 2020
I bought my car from here back in September. I enjoy the customer service and the clean and comfortable waiting area. I can have a coffee and enjoy the WiFi while I wait for service to be completed. Every o customer service and the clean and comfortable waiting area. I can have a coffee and enjoy the WiFi while I wait for service to be completed. Every one is always polite and helpful! Whether the job is big or small you folks get the job done, thank you. More
Other Employees Tagged: Dane Fransen, Stacey Dingmann, Casey Van Dorn, Josh Anderson, Sue Theisen, Andrew Conway , Donnie Ekstrom, Scott Harris, Taylor Wobschall, Maddie
January 01, 2020
Maintenance check, tires Keith and Dane were terrific as they always are, getting me in promptly. This appt was New Year’s eve and they were very busy. Keith handled the serv Keith and Dane were terrific as they always are, getting me in promptly. This appt was New Year’s eve and they were very busy. Keith handled the service call. He was reassuring as regards the issues. BTW, I’ve worked with many of Luther Honda’s service techs over the past 14 years since I’ve been going to Honda: Dane, Stacey, Casey, Brandon (now at another Honda store). Also bought parts from this store but did not recognize name of person who handled that for me—it was a woman, and there are only men’s names in Parts now. More
Other Employees Tagged: Dane Fransen, Stacey Dingmann, Casey Van Dorn , Brandon—I think he’s moved to another Honda Store-service group.
December 25, 2019
Last minute service request Luther Honda St. Cloud went above and beyond solving a logistics problem. The work performed was expertly completed and I’m thrilled with the way thei Luther Honda St. Cloud went above and beyond solving a logistics problem. The work performed was expertly completed and I’m thrilled with the way their service department solved my last minute problem. More