Keith Schmeling | Page 11
Service Manager
Luther St. Cloud Honda
1500 Highway 23 West
Waite Park, MN 56387
Dealership Experience
15 yrs, 2 mos
Industry Experience
27 yrs, 9 mos
165 Reviews
Write a Review165 Reviews of Keith Schmeling
July 11, 2020
Love Stacy. Keith not so much. Have had 2 batteries replaced now needed a 3rd one they wouldn’t replace because I didn’t purchase it. Won’t ever buy a Honda again Says 100 month warranty. False adve replaced now needed a 3rd one they wouldn’t replace because I didn’t purchase it. Won’t ever buy a Honda again Says 100 month warranty. False advertising but because I didn’t purchase it they wouldn’t honor it. Bs bs bs More
Other Employees Tagged: Stacey Dingmann
July 07, 2020
When given the choice of saving time and money or keeping us safe, they choose to keep us safe. That says a lot, about them! us safe, they choose to keep us safe. That says a lot, about them! More
Other Employees Tagged: Dane Fransen, Stacey Dingmann, Casey Van Dorn
July 04, 2020
Amazing work as always from the techs, and a nice inside and outside wash by the detailers, but the service advisors seem to lack empathy and any customer service skills as per usual. and outside wash by the detailers, but the service advisors seem to lack empathy and any customer service skills as per usual. More
Other Employees Tagged: Casey Van Dorn , Nick Martel, Davion Barrett
June 28, 2020
Excellent service. The service department treats us like family not just a customer. They provide great recommendations on what needs to be fixed immediately and what can wait for future visits family not just a customer. They provide great recommendations on what needs to be fixed immediately and what can wait for future visits More
Other Employees Tagged: Dane Fransen, Stacey Dingmann, Casey Van Dorn, Mike Fox , Josh Reinke
June 12, 2020
Good experience/ friendly people This is the second new car we have purchased from Luther Honda. When we were asked to come in for an offer on our 2017 CRV so we could buy a newer c This is the second new car we have purchased from Luther Honda. When we were asked to come in for an offer on our 2017 CRV so we could buy a newer car I thought we were probably wasting our time. As it turned out we got a good offer on our car and ultimately purchased a new 2020 CRV. Dave Stark was very patient and easy to work with. I would buy another car from him in the future. More
Other Employees Tagged: Mark Hieb, David Starc
May 15, 2020
Great service. Took care of CD player install in timely manner adjusted tonneau cover so it latches properly. Got vehicle back clean. Really like the car wash after service. manner adjusted tonneau cover so it latches properly. Got vehicle back clean. Really like the car wash after service. More
Other Employees Tagged: Dane Fransen , Josh Reinke
March 31, 2020
Very clean, nice and friendly people there. Everyone knew exactly what to do and how to go about explaining things to me and making the process very easy and snooth. exactly what to do and how to go about explaining things to me and making the process very easy and snooth. More
Other Employees Tagged: Casey Van Dorn
February 14, 2020
I actually have had nothing but excellent experiences. Dane is so knowledgeable, polite, and approachable...even when I ask too many questions! Keith jumped right in and offered to help also when I had an Dane is so knowledgeable, polite, and approachable...even when I ask too many questions! Keith jumped right in and offered to help also when I had an extra concern upon leaving. I left extremely satisfied and smiling. More
Other Employees Tagged: Dane Fransen
February 13, 2020
Very good dealership. Easy to work with. I wanted a 2020 ridge line in blue and they found one for me at another dealership at a fair price. ridge line in blue and they found one for me at another dealership at a fair price. More
Other Employees Tagged: Casey Van Dorn, Sue Theisen, Mike Fox , Donnie Ekstrom, Mark Hieb
February 02, 2020
I bought my car from here back in September. I enjoy the customer service and the clean and comfortable waiting area. I can have a coffee and enjoy the WiFi while I wait for service to be completed. Every o customer service and the clean and comfortable waiting area. I can have a coffee and enjoy the WiFi while I wait for service to be completed. Every one is always polite and helpful! Whether the job is big or small you folks get the job done, thank you. More
Other Employees Tagged: Dane Fransen, Stacey Dingmann, Casey Van Dorn, Josh Anderson, Sue Theisen, Andrew Conway , Donnie Ekstrom, Scott Harris, Taylor Wobschall, Maddie
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