Keith Sutton | Page 10

Keith is a long-time service advisor and I appreciate his straight-forward demeanor. He does a great job explaining services and representing the dealership. On my last visit, the State Inspection equipment straight-forward demeanor. He does a great job explaining services and representing the dealership. On my last visit, the State Inspection equipment was down and the service could not be provided. Overall, the dealer's space devoted to service is undersized as evidenced by the congested parking area and scheduling delays. As a result, I have occasionally gone to another KIA dealer for services. Jim Butler KIA should consider offering Saturday hours for lighter service needs. More

by weber401 Verified Customer Verified Customer

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Excellent customer service, communication, and efficiency. I always leave Jim Butler Kia happy with my service. efficiency. I always leave Jim Butler Kia happy with my service. More

by katherine_lynne Verified Customer Verified Customer

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The work was done in a very timely fashion, and it was fixed right on the first visit. This is especially important to me as I have to drive 45 minutes to get to the dealer. The communication was great fixed right on the first visit. This is especially important to me as I have to drive 45 minutes to get to the dealer. The communication was great and I am very satisified with the dealership. More

by jasonkober4 Verified Customer Verified Customer

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Always helpful in resolving any issues and questions and also the employees are all very friendly and professional also the employees are all very friendly and professional More

by kvandillen25 Verified Customer Verified Customer

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Very friendly and professional. I have owned a Kia for over 15 years and the service department at Jim Butler is one of the reasons why. I have owned a Kia for over 15 years and the service department at Jim Butler is one of the reasons why. More

by briley846 Verified Customer Verified Customer

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Great service and always listen my concerns. Keith provide excellent customer service and explain everything. Keith provide excellent customer service and explain everything. More

by b780328 Verified Customer Verified Customer

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Easy to make an appointment and service was relatively fast. Everyone was nice to deal with. fast. Everyone was nice to deal with. More

by swm Verified Customer Verified Customer

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Courteous and quick check in. Good communication of completion. Noticed dirt on drivers side entry Good communication of completion. Noticed dirt on drivers side entry More

by 4stld2 Verified Customer Verified Customer

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Great service always friendly. This fifteen word minimum is annoying and why people don’t like surveys. This fifteen word minimum is annoying and why people don’t like surveys. More

by christopher.j.budde Verified Customer Verified Customer

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Service was excellent, great customer service Love how fast and easy it was to get my car in for a service fast and easy it was to get my car in for a service More

by jnruether Verified Customer Verified Customer

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