Keith Sutton
Keith Sutton at Jim Butler KIA

Keith Sutton | Page 10

Service Advisor

Jim Butler KIA

722 Long Road Crossing Drive
Chesterfield, MO 63005

Contact Me
4.8
792 Reviews

Welcome to the Jim Butler Kia website, a fast and convenient way to schedule your next service visit. Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction. Click link to get started http://www.jimbutlerkia.com/service-appointment/

Dealership Experience

17 yrs, 11 mos

Languages Spoken

English English

4.8

792 Reviews

Write a Review

792 Reviews of Keith Sutton

September 26, 2025

Dealership Rating
Employee Rating

Service dept is first rate. Kieth in particular is very knowledgeable and bends over please. Appointments are sometimes hard to get, hopefully the new garage will fix those prob More

by debanks
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2025

Jim Butler KIA responded

So glad we could make your visit a great one !

September 24, 2025

Dealership Rating
Employee Rating

Keith is always the friendliest in every interaction I have had with him. Wouldn't want anyone else to take care of me! More

by Hbenita85
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

September 24, 2025

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The service was completed quickly which was appreciated. My car's exterior was also washed. More

by Andrea44
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

September 23, 2025

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Employee Rating

The service was nice and clean. Got all the explanation and issues resolved. Got back the car nice and clean More

by vpimpalgaonkar
Service Price Transparency
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Recommend Dealer
Yes

September 19, 2025

Dealership Rating
Employee Rating

Keith is great. Listened and was sympathetic to budget for my service appointment. Good communication here. Thanks. More

by shultzabergera
Service Price Transparency
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Recommend Dealer
Yes

September 19, 2025

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I had a great experience with my recent service appointment at Jim Butler Kia. Keith was very nice and my car was serviced quickly. More

by DLH531
Service Price Transparency
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Recommend Dealer
Yes

September 19, 2025

Dealership Rating
Employee Rating

Quoted me several different prices, went in for a free engine replacement, came out with still almost a $1000 of other charged items they said I had to have. Got home and found other issues. More

by kc
Service Price Transparency
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Danielle Reid

Sep 19, 2025

Jim Butler KIA responded

Please give me a call at 314-376-2905, I would like to discuss the issues you are still having, so we can get the vehicle back in. Thank you, Jake Borgmeyer, service manager.

September 17, 2025

Dealership Rating
Employee Rating

I love the entire Jim Butler Family! They are awesome and made sure I left with a new car and a New Start! Thank you Zack Pharrell for all your help!! More

by Mistyb Lovely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Sowers, Scott Seifried, Mary Williams, Kenny Kent , Zachary Pharrell

Sep 17, 2025

Jim Butler KIA responded

So glad you had a great experience!

September 16, 2025

Dealership Rating
Employee Rating

Received well and no issue picking up my car. Went for recall. Got my car in 1 hr More

by bist.kiran
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Service Communication
Recommend Dealer
Yes
Sep 16, 2025

Jim Butler KIA responded

Your support makes a big difference-thank you for choosing us!

September 11, 2025

Dealership Rating
Employee Rating

Great place people and inventory! The service department was so understanding and a pleasure to work with. More

by marshallprocess3
Service Price Transparency
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Recommend Dealer
Yes
Sep 11, 2025

Jim Butler KIA responded

WE are thrilled to hear that! Thank You

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