Keith Sutton
Keith Sutton at Jim Butler KIA

Keith Sutton | Page 11

Service Advisor

Jim Butler KIA

722 Long Road Crossing Drive
Chesterfield, MO 63005

Contact Me
4.8
792 Reviews

Welcome to the Jim Butler Kia website, a fast and convenient way to schedule your next service visit. Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction. Click link to get started http://www.jimbutlerkia.com/service-appointment/

Dealership Experience

17 yrs, 11 mos

Languages Spoken

English English

4.8

792 Reviews

Write a Review

792 Reviews of Keith Sutton

September 10, 2025

Dealership Rating
Employee Rating

I was very impressed with the professionalism of everyone I dealt with during my routine maintenance appointment. Keith did a great job of keeping me informed all during my appointment and his communication More

by penny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 07, 2025

Dealership Rating
Employee Rating

They always step up to the plate and do a great job. Very customer oriented. More

by joenic467
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2025

Jim Butler KIA responded

We really appreciate your kind words.

September 05, 2025

Dealership Rating
Employee Rating

Friendly and as always, service was prompt. Keith provides great advice on what service is needed. More

by mherleth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Jim Butler KIA responded

Thank you for your positive feedback ! We truly appreciate your support and are glad we could meet your expectations.

September 05, 2025

Dealership Rating
Employee Rating

Accommodated me dropping off my vehicle before my appointment and completing the service in a timely manner. More

by wdegroot15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Jim Butler KIA responded

Thank you for your positive review we appreciate you.

September 03, 2025

Dealership Rating
Employee Rating

Very rude and I dnt recommend Anyone to deal with him. . he rather argue with the customers instead of accepting feedback on the company misleading information that’s is giving to the customers… recommend More

by mitchelldarrell232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 05, 2025

Jim Butler KIA responded

Thank you for your feedback. We've try to call and email you, can you please reach back out to us so we can get this resolve? Please contact Tyler Sparks at tsparks@jimbutlerautogroup.com or call at 636-256-9600 - Thank you very much.

September 02, 2025

Dealership Rating
Employee Rating

It was a pleasure getting my car serviced at Jim Butler Kia. I literally pulled in and they took it from there. Took exactly the amount of time they said it would. Very pleased with the experience. More

by skelliott71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 01, 2025

Dealership Rating
Employee Rating

Keith went out of his way to keep me informed. Very efficient and friendly. I had a truly enjoyable experience. More

by dld1016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 01, 2025

Dealership Rating
Employee Rating

It was my second oil change experience with Jim Butler Kia , and it was great More

by sshaka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 01, 2025

Dealership Rating
Employee Rating

Very professional. Very thorough and plans ahead! They work with your schedule and remember to call when they are finished! More

by bdoar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 01, 2025

Dealership Rating
Employee Rating

Very pleasant visit. I am looking forward to my next serv8ce appointment during next year. More

by pcgg44
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
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