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Kelly Adcock
Kelly Adcock at Toyota of Lancaster

Kelly Adcock

Fleet Manager

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

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4.6
58 Reviews

I've been selling cars for over 20 years now and I specializing in helping clients find the car that best fits their needs while providing them with the best price and finance options.

Dealership Experience

21 yrs, 8 mos

Industry Experience

18 yrs, 6 mos

Languages Spoken

English English

4.6

58 Reviews

Write a Review

58 Reviews of Kelly Adcock

August 01, 2025

Dealership Rating
Employee Rating

Thx to Mixhael in Service and his team . They went up and beyond to keep a customer Happy. If and when I decide to purchase another car. It will be at Toyota of Lancaster due to Michael's Kn More

by OMAR RIVERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Antonio Hernandez, Kevin Carraway, Andy Chavez, Dennis Grizzell, Edgar Bravo, Andrew Gonzalez, Cristian Alvarez, Tony Laughton, antonio laughton , MICHAEL SERVICE DEPT

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Aug 04, 2025

Toyota of Lancaster responded

We’ll make sure Michael knows they made your visit memorable! Thank you for sharing your experience.

July 24, 2025

Dealership Rating
Employee Rating

It was ok . Said it was supposed to be done at 5 o’clock but at 10 till six I went and asked and they said it was just done. More

by bluelaura1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodrigo Rojas, Andy Chavez, Dennis Grizzell, Edgar Bravo, Nico Stoll, Fernando Leon, Brandon Magana, antonio laughton, David (Gino) Pinedo

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Jul 25, 2025

Toyota of Lancaster responded

I'm sorry the wait was longer than expected. We appreciate your patience, and we will be sure to speak with our staff regarding your issues and concerns. Thank you for allowing us the opportunity to serve you.

July 15, 2025

Dealership Rating
Employee Rating

very good . price seem a bit high .other things look pretty nice for me . thanks to them. More

by masum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erick Bravo, Gus Alatorre

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Jul 15, 2025

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you.

June 26, 2025

Dealership Rating
Employee Rating

Came to look at some cars and the salesman was super friendly professional plus on his job to help us out on looking for the right car to get. We looked at 3 nice vehicles one was a crossover other was More

by BIGKATOON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Antonio Hernandez, Kevin Carraway, Andy Chavez, Dennis Grizzell, Edgar Bravo, Andrew Gonzalez, Cristian Alvarez, Tony Laughton, antonio laughton

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Jun 27, 2025

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

June 03, 2025

Dealership Rating
Employee Rating

Had a great and easy time with Toyota of Lancaster. Worked with a broker that worked with them and had absolutely no trouble! More

by LILYCHAIT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jun 06, 2025

Toyota of Lancaster responded

Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to serving you again!

May 23, 2025

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Employee Rating

Everyone is always helpful and professional. Great service. I only don't like getting everything on my phone I preferred paper estimate and invoices More

by thebutcherlady1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marco Mejia, Andy Chavez, Edgar Bravo, Andrew Gonzalez, Cristian Alvarez, Fernando Leon

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May 23, 2025

Toyota of Lancaster responded

Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with our service provided. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. Your service advisor can print out your paperwork upon request. We look forward to serving you again!

April 13, 2025

Dealership Rating
Employee Rating

Kelly was easy to reach by phone, and she addressed all my concerns with great efficiency and kindness More

by EJCHARN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Apr 17, 2025

Toyota of Lancaster responded

We’re really grateful and appreciate you taking the time to share your rating with us.

March 12, 2025

Dealership Rating
Employee Rating

Not to happy with detail of vehicle after sale. Car has stickers in varies locations. More

by PLOURITO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Craig Edwards, Kevin Carraway, Joseph Boghos, Andy Chavez, Edgar Bravo, Lester Diaz, Charlie Dominguez, Andrew Gonzalez, Cristian Alvarez

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Mar 13, 2025

Toyota of Lancaster responded

I’m so sorry, and we sincerely apologize for not removing stickers during detail. Please reach out to us at (661) 952-2103 so we can make it right.

January 22, 2025

Dealership Rating
Employee Rating

Had great help and got a great deal on my car, super nice and friendly More

by kalynmcclain27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cristian Alvarez, Brandon Magana

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Jan 22, 2025

Toyota of Lancaster responded

Thank you so much for taking the time to leave us a review on your car buying experience here at Lancaster Toyota. We appreciate you, and Congratulations on your purchase.

January 11, 2025

Dealership Rating
Employee Rating

Awesome etc etc etc etc etc etc etc etc etc etc etc etc etc etc More

by ORHG777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edgar Bravo, Manuel Rosales

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Jan 13, 2025

Toyota of Lancaster responded

Thank you for taking the time to leave us a 5 star review. Please let us know if you have any questions.

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