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Kelly Adcock
Kelly Adcock at Toyota of Lancaster

Kelly Adcock

Fleet Manager

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

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4.6
53 Reviews

I've been selling cars for over 20 years now and I specializing in helping clients find the car that best fits their needs while providing them with the best price and finance options.

Dealership Experience

21 yrs, 5 mos

Industry Experience

18 yrs, 3 mos

Languages Spoken

English English

4.6

53 Reviews

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53 Reviews of Kelly Adcock

May 23, 2025

Dealership Rating
Employee Rating

Everyone is always helpful and professional. Great service. I only don't like getting everything on my phone I preferred paper estimate and invoices More

by thebutcherlady1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marco Mejia, Andy Chavez, Edgar Bravo, Andrew Gonzalez, Cristian Alvarez, Fernando Leon

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May 23, 2025

Toyota of Lancaster responded

Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with our service provided. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. Your service advisor can print out your paperwork upon request. We look forward to serving you again!

April 13, 2025

Dealership Rating
Employee Rating

Kelly was easy to reach by phone, and she addressed all my concerns with great efficiency and kindness More

by EJCHARN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Apr 17, 2025

Toyota of Lancaster responded

We’re really grateful and appreciate you taking the time to share your rating with us.

March 12, 2025

Dealership Rating
Employee Rating

Not to happy with detail of vehicle after sale. Car has stickers in varies locations. More

by PLOURITO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Craig Edwards, Kevin Carraway, Joseph Boghos, Andy Chavez, Edgar Bravo, Lester Diaz, Charlie Dominguez, Andrew Gonzalez, Cristian Alvarez

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Mar 13, 2025

Toyota of Lancaster responded

I’m so sorry, and we sincerely apologize for not removing stickers during detail. Please reach out to us at (661) 952-2103 so we can make it right.

January 22, 2025

Dealership Rating
Employee Rating

Had great help and got a great deal on my car, super nice and friendly More

by kalynmcclain27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cristian Alvarez, Brandon Magana

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Jan 22, 2025

Toyota of Lancaster responded

Thank you so much for taking the time to leave us a review on your car buying experience here at Lancaster Toyota. We appreciate you, and Congratulations on your purchase.

January 11, 2025

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Employee Rating

Awesome etc etc etc etc etc etc etc etc etc etc etc etc etc etc More

by ORHG777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edgar Bravo, Manuel Rosales

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Jan 13, 2025

Toyota of Lancaster responded

Thank you for taking the time to leave us a 5 star review. Please let us know if you have any questions.

January 01, 2025

Dealership Rating
Employee Rating

Kelly was wonderful in helping me choose my car and facilitating the sale of my car. She was able locate and have my car delivered to me at home. She continues to contact me to make sure that I don’t h More

by PWHEAT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 02, 2025

Toyota of Lancaster responded

Thank you for the amazing review! We’ve shared your feedback with Kelly Adcock, and they were so happy to hear it. We’re lucky to have a team that cares as much as they do.

December 26, 2024

Dealership Rating
Employee Rating

I was very pleased with this dealership. They had the car I wanted. I love the car. I would recommend this dealership to others. More

by MARYADIAZ.1957
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Edwards, Dennis Grizzell, Lester Diaz, Jamie Gawellek

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Dec 26, 2024

Toyota of Lancaster responded

Our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need.

December 20, 2024

Dealership Rating
Employee Rating

They were very helpful in leading me through the car buying process. And I know that if anymore questions arise I can go back to them and get help. I’m 71 years old and sometimes get confused about thin More

by RECORDBOYSTEVE
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddie Gonzalez, Andy Chavez, Edgar Bravo , Joshua Alperin

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Dec 24, 2024

Toyota of Lancaster responded

Thanks so much for the perfect rating! We love seeing our customers happy, and we hope to keep delivering the best for you. If you ever need anything, feel free to reach out.

September 29, 2024

Dealership Rating
Employee Rating

Kelly and the TOL team made my buying experience enjoyable and straightforward. Would highly recommend them to anyone looking for a Toyota More

by DALE.BOYLES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Sep 30, 2024

Toyota of Lancaster responded

Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.

August 21, 2024

Dealership Rating
Employee Rating

Car is fine salesmen was great, contract guy was fine but does not follow-up and owes me $70.00. not happy with follow-up service. More

by LUCASF0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edgar Bravo , Henry Abarca, Joshua Alperin, Hernan Garay

Report | Print
Aug 21, 2024

Toyota of Lancaster responded

We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our apologies. We value our customers' opinions and would like to thank you for bringing this to our attention. Please reach out to me directly at (661) 952-2103 so we can make things right.

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