Kelly Adcock
Kelly Adcock at Toyota of Lancaster

Kelly Adcock

Fleet Manager

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

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4.6
62 Reviews

I've been selling cars for over 20 years now and I specializing in helping clients find the car that best fits their needs while providing them with the best price and finance options.

Dealership Experience

22 yrs, 1 mo

Industry Experience

18 yrs, 11 mos

Languages Spoken

English English

4.6

62 Reviews

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62 Reviews of Kelly Adcock

December 31, 2025

Dealership Rating
Employee Rating

I think you’re staff did a great job of keeping us informed of what was happening. They told us the I-pad system was down that is why it was taking so long. Overall Toyota was very good and now we hav More

by golfingtramp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edgar Bravo, Andrew Gonzalez

Jan 02, 2026

Toyota of Lancaster responded

Thank you so much for taking the time to leave a review! We’re thrilled to hear that you had a good experience aside from the iPad system going down. Our team works hard to ensure every guest feels welcomed and well taken care of, and we’re glad it shows.

December 26, 2025

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Started promptly on appointment time. Listened to what I had to say. My technician was very patient and courteous. More

by CAROLEE25
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elsie Lopez, Gus Alatorre

Dec 26, 2025

Toyota of Lancaster responded

Thank you again for your 5-star rating and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us.

November 29, 2025

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Rodrigo Rojas made buying my Car fast, easy, and stress free. Great service highly recommend! More

by mariz
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rodrigo Rojas

Dec 01, 2025

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

September 17, 2025

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I have perched 4 new and 1 used Toyotas from Toyota of Lancaster, salesmen are excellent and nolageable, service department is excellent except for one person gave wrong brake pad readings in 2011. More

by meissj01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 18, 2025

Toyota of Lancaster responded

We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.

August 01, 2025

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Employee Rating

Thx to Mixhael in Service and his team . They went up and beyond to keep a customer Happy. If and when I decide to purchase another car. It will be at Toyota of Lancaster due to Michael's Kn More

by OMAR RIVERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 04, 2025

Toyota of Lancaster responded

We’ll make sure Michael knows they made your visit memorable! Thank you for sharing your experience.

July 24, 2025

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It was ok . Said it was supposed to be done at 5 o’clock but at 10 till six I went and asked and they said it was just done. More

by bluelaura1964
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Recommend Dealer
Yes
Jul 25, 2025

Toyota of Lancaster responded

I'm sorry the wait was longer than expected. We appreciate your patience, and we will be sure to speak with our staff regarding your issues and concerns. Thank you for allowing us the opportunity to serve you.

July 15, 2025

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very good . price seem a bit high .other things look pretty nice for me . thanks to them. More

by masum
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Erick Bravo, Gus Alatorre

Jul 15, 2025

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you.

June 26, 2025

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Employee Rating

Came to look at some cars and the salesman was super friendly professional plus on his job to help us out on looking for the right car to get. We looked at 3 nice vehicles one was a crossover other was More

by BIGKATOON
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 27, 2025

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

June 03, 2025

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Employee Rating

Had a great and easy time with Toyota of Lancaster. Worked with a broker that worked with them and had absolutely no trouble! More

by LILYCHAIT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 06, 2025

Toyota of Lancaster responded

Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to serving you again!

May 23, 2025

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Employee Rating

Everyone is always helpful and professional. Great service. I only don't like getting everything on my phone I preferred paper estimate and invoices More

by thebutcherlady1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2025

Toyota of Lancaster responded

Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with our service provided. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. Your service advisor can print out your paperwork upon request. We look forward to serving you again!

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