Kelvin Swinson
Kelvin Swinson at Coastal Kia
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Kelvin Swinson | Page 6

Product Specialist

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.8
192 Reviews

Kelvin is a Wilmington, NC native and local graduate of E.A. Laney High School. He has been on Pat Koballa’s winning team since 2001. Kelvin has extensive automotive dealership experience including Finance Manager, Internet Manager, Service Advisor and Service Manager. He enjoys walking and reading when he is not busy at work exceeding his client’s expectations.

Dealership Experience

23 yrs, 3 mos

Industry Experience

23 yrs, 3 mos

Specialties & Trainings

Elite Sales Kia

Languages Spoken

English English

Employee Video

4.8

192 Reviews

Write a Review

192 Reviews of Kelvin Swinson

October 29, 2022

Dealership Rating
Employee Rating

Kevin was a great sales person very friendly very easy to talk with I would go back to him again this is actually been my second time with the Kia and he has been my sales associate each time he keeps base w More

by PEANUT62899
Customer Service
Friendliness
Price
Recommend Dealer
Yes

October 28, 2022

Dealership Rating
Employee Rating

Professional team Knowledge of product Attentive to my needs Concerned about payments meeting my Budget More

by SISTRUNK888
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Kramer, Bill Mathias , Jason Dodd, Alex Houchin

October 24, 2022

Dealership Rating
Employee Rating

We received great service all around. Kelvin did a great job. Financing was great too. More

by MSHOOK1974
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Mascavage, Sam Weisman

Oct 25, 2022

Coastal Kia responded

Great news! We appreciate the five star review and are thrilled to hear Kelvin exceeded your expectations. Thank you for choosing Coastal Kia!

October 24, 2022

Dealership Rating
Employee Rating

Everyone was very helpful and knowledgeable. The dealership was was very clean and gave a great sense of comfort. They did the work that was needed to get the deal done! More

by btb2004pag
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Mascavage

Oct 25, 2022

Coastal Kia responded

Thank you! We sincerely appreciate the gracious comments and five star rating. We love the feedback including, "they did the work that was needed to get the deal done!" Great news! Thank you for the high marks for Kelvin Swinson and Michael Mascavage as well. We strive to deliver a truly exceptional experience to every client during every visit. Congratulations on your recent purchase! We are here if you need anything.

October 22, 2022

Dealership Rating
Employee Rating

Great excellent marvelous top of the line very professional and great service and very much appreciated we are lucky to have them in this town highly recommend stop by and see them More

by MDHENRY0202
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 25, 2022

Coastal Kia responded

Thank you! We appreciate you taking time to go online and rate your recent experience at Coastal Kia. We love the feedback including "great, excellent, marvelous top of the line." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

October 10, 2022

Dealership Rating
Employee Rating

Efficiency accompanied by courtesy is a rare combination in today's work world. The courtesy , compassion, communication and understanding given me by kelvin Swinson at Coastal Kia was exceptional. I am ve More

by FOXCAT911
Recommend Dealer
Yes
Oct 11, 2022

Coastal Kia responded

Great news! We sincerely appreciate the five star review and compliments for our Product Specialist Kelvin Swinson. We love the feedback including, "the courtesy, compassion, communication and understanding given to me by Kelvin was exceptional." Congratulations and enjoy! Please call us if you need anything.

October 06, 2022

Dealership Rating
Employee Rating

Best dealer in town by far. They are very professional every time I go in for service More

by JE28411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa, Sam Weisman , Darren Gokey

Oct 07, 2022

Coastal Kia responded

Thank you! We appreciate the five star review! It was thoughtful of you to take time to go online and rate your recent experience. We love the feedback including, "best dealer in town by far." We strive to deliver a truly exceptional experience to every client during every visit. Thanks again!

July 30, 2022

Dealership Rating
Employee Rating

The staff was very pleasant to work with, offered water or snacks during the background credit checks and car evaluation. Had a fair exchange during the vehicle trade-in. No complaint's and very satisfi More

by mrinpa
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Mascavage, Brandon Wright , Alex Houchin

Aug 01, 2022

Coastal Kia responded

We are thrilled to hear you are enjoying your Kia Seltos! Thank you for the five star review and gracious testimonial. It was thoughtful of you to go online and rate your recent experience. We sincerely appreciate the high marks for so many of our team members too. Please call us if you need anything. We are here to help Thanks again!

July 22, 2022

Dealership Rating
Employee Rating

People were pleasant and very accommodating. Extremely clean dealership. Everyone seemed to work as a team. More

by hartmalm
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler Desmarest, Heber Quezada

Jul 25, 2022

Coastal Kia responded

Thank you! We appreciate the five star rating. We love your feedback including, "people were pleasant and very accommodating...everyone seemed to work as a team." Thank you for choosing Coastal Kia!

July 12, 2022

Dealership Rating

I was not able to schedule a meeting with the manage about my concerns( overpricing). More

by chanteejohnson40
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 12, 2022

Coastal Kia responded

Thank you for the feedback. We would love to sit down with you and review the numbers for your June 13th deal at your convenience. Please call our Operations Manager Peggy Roberts at 910-798-4706. We look forward to your call. Thank you

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