Ken Dunaway
Ken Dunaway at Autohaus on Edens

Ken Dunaway | Page 4

Service Advisor

Autohaus on Edens

1600 Frontage Rd
Northbrook, IL 60062

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4.7
476 Reviews
4.7

476 Reviews

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476 Reviews of Ken Dunaway

March 13, 2025

Dealership Rating
Employee Rating

Tom is the BEST service advisor. He genuinely cares about his customers and went above and beyond for us when our care was under his care. More

by RKOTTMEYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Lood

Apr 08, 2025

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with service department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

January 28, 2025

Dealership Rating
Employee Rating

Thank you for doing everything,so organized way. Autohaus has outstanding staff members who helped us. Thans More

by ARORA3ANITA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Oleg Shmuylovskiy, Ricky Pena

January 16, 2025

Dealership Rating
Employee Rating

I think Ken and Ryan and their team are great. I trust them, and the quality of their service and responsiveness is great. More

by FLOYD.MANDELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddie Garcia, Cindi Link, Ryan Mulhern , Eduardo Garcia Ortiz

January 01, 2025

Dealership Rating
Employee Rating

It’s always has been a pleasure working with Ryan. Very knowledgeable, accommodating and thoughtful. Always goes out of his way to make customer happy. We have three Mercedez service in with Ryan and More

by Ellen Olshansky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Mulhern

December 24, 2024

Dealership Rating
Employee Rating

John was very patient with an ongoing issue I was experiencing with my vehicle. Although the issue was difficult for the team to identify - he continued to work with me as I provided videos of the sp More

by mikeangiec300
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cindi Link , John Morsy

December 16, 2024

Dealership Rating
Employee Rating

Staff very helpful, welcoming, and co-operative! ! But, still waiting for charge resolution to be completed More

by DEEFOURLTD
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

December 07, 2024

Dealership Rating
Employee Rating

Taking way, way too long to fix problem. I suggested a fix three weeks ago, which they are just now trying. More

by JSHERDEN
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tom Lood

November 30, 2024

Dealership Rating
Employee Rating

Very good service on my c 300 car Eddie Garcia is the best.thank you More

by vlato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Lood, Eddie Garcia, Cindi Link, Ethan Andersen, Aldo Cordova , Eduardo Garcia Ortiz, Jorge Gomez, Alexander Montoya, John Morsy

November 30, 2024

Dealership Rating
Employee Rating

Been going for years. Top notch crew. John kept me informed as to what needed to be done in a timely fashion. No issues to report, just positives. More

by JLTENORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Morsy

November 29, 2024

Dealership Rating
Employee Rating

Ken and Eddie are the best! I wouldn't drive 60 minutes each way if they were not part of the great experience! More

by MICHAELTRANKINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddie Garcia, Cindi Link

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