Kenny Kent | Page 5

I am writing to express my dissatisfaction with the recent service experience. Unfortunately, it did not meet expectations due to two key issues; Poor Communication: There was insufficient and delayed recent service experience. Unfortunately, it did not meet expectations due to two key issues; Poor Communication: There was insufficient and delayed communication throughout the process, which made it difficult to stay informed and confident in the progress being made . Lastly Incorrect Documentation Dates: Several documents were dated in a way that did not align with the actual date of purchase, which has caused confusion and could lead to further complications if not addressed. I am also still waiting for copies of my documents More

by Anthony Verified Customer Verified Customer

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Scott and Kenny provided the best customer service. The entire process was efficient and accurate. Highly recommend Jim Butler Kia! The entire process was efficient and accurate. Highly recommend Jim Butler Kia! More

by amkoenig81 Verified Customer Verified Customer

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I love the entire Jim Butler Family! They are awesome and made sure I left with a new car and a New Start! Thank you Zack Pharrell for all your help!! They are awesome and made sure I left with a new car and a New Start! Thank you Zack Pharrell for all your help!! More

by Mistyb Lovely Verified Customer Verified Customer

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Jim Butler helped me with financing a car, so yes it’s true they will help anyone purchase a car. Zach the sales rep was very professional and easy to work with. Mrs. Mary is the best! She warm and patien true they will help anyone purchase a car. Zach the sales rep was very professional and easy to work with. Mrs. Mary is the best! She warm and patient when comes to closing on the purchase. The rest of the team are understanding and very professional when advocating for the client to get answers to any questions the client may have. Now I’m waiting patiently to receive my fresh start vehicle soon. Thanks Jim butler for putting back on the road again. I appreciate the fresh start you have given me in purchasing a vehicle. More

by cynthiagillon4312 Verified Customer Verified Customer

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Highly Recommend Jean Silverio and this Dealership. They have the best selection to choose from. We have purchased over 10 Vehicles here and will continue to go there. They have the best selection to choose from. We have purchased over 10 Vehicles here and will continue to go there. More

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Great service. Everyone made buying a car easy. Been a long time since we bought a car and hands down this was the best experience. Everyone made buying a car easy. Been a long time since we bought a car and hands down this was the best experience. More

by henry.coffman1972 Verified Customer Verified Customer

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There were a couple minor issues with the vehicle, but Kenny and Jason had them resolved immediately. Kenny and Jason had them resolved immediately. More

by mattcrader Verified Customer Verified Customer

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Everyone was easy going, willing to help and answered all our questions - made it easy to focus on the vehicle and our needs our questions - made it easy to focus on the vehicle and our needs More

by wjnave Verified Customer Verified Customer

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Very friendly. Been doing business with them since 2011. I also like Keirh in service. Wish you would go back to free oil changes for new cars Been doing business with them since 2011. I also like Keirh in service. Wish you would go back to free oil changes for new cars More

by kathyryan7428 Verified Customer Verified Customer

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Everyone working there are Awesome. Mary is the best J.B. is great Tyler is great. Best place we ever been .Thanks Mary is the best J.B. is great Tyler is great. Best place we ever been .Thanks More

by howelltracy58 Verified Customer Verified Customer

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