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Kevin Falco
Kevin Falco at Sarant Cadillac

Kevin Falco | Page 4

Service Advisor

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.6
54 Reviews
4.6

54 Reviews

Write a Review

Dealership Experience

2 yrs, 11 mos

Industry Experience

21 yrs, 8 mos

54 Reviews of Kevin Falco

June 11, 2024

Dealership Rating
Employee Rating

Been going for years. Excellent service! When I’m there, they treat me like family. Will not go anywhere else. Joe Mistretta, in service, sets everything up and makes sur More

by MattnJan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Mistretta, Tony DiGuiseppe , Sean Munro

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Jun 13, 2024

Sarant Cadillac responded

Thank you for your kind words and loyalty! We're delighted to hear about your positive experiences, especially with Joe Mistretta and the service team.

June 04, 2024

Dealership Rating
Employee Rating

Good service thanks Sarant Cadillac your service is excellent thank you very much for your patience More

by GOLAMVACHU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Mistretta, Tony DiGuiseppe , Sean Munro

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Jun 06, 2024

Sarant Cadillac responded

We're so glad to hear you enjoyed working with the Sarant team. Thanks for the great feedback!

May 30, 2024

Dealership Rating
Employee Rating

As usual, service appointment was right on time and the team was great to deal with. More

by kmicucci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Mistretta, Tony DiGuiseppe , Sean Munro

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Jun 06, 2024

Sarant Cadillac responded

Thanks for the great review about your recent service visit. Thanks for choosing Sarant!

May 29, 2024

Dealership Rating
Employee Rating

V nice good staff … and they have professional mechinal members …. Service very fast …. Please go there for service More

by HARPREETSINGH252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Mistretta, Tony DiGuiseppe , Sean Munro

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May 30, 2024

Sarant Cadillac responded

We're happy to hear our service department provided such a positive experience. Their dedication to fast and efficient service is what we strive for! We look forward to seeing you again for your next service needs!

May 11, 2024

Dealership Rating
Employee Rating

Very courteous and efficient. Explained work done & anything else needed. Nice condiments in customer waiting area . More

by LONGISLANDGEORGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 13, 2024

Sarant Cadillac responded

We're thrilled to hear you enjoyed your recent service visit. Thanks for choosing Sarant!

March 11, 2024

Dealership Rating
Employee Rating

from the moment I walk in the door everyone is so helpful and polite there is never a problem More

by CAMPBELLSLANDSCAPING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Mistretta, Tony DiGuiseppe, Gerson Maldonado , Sean Munro

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Mar 12, 2024

Sarant Cadillac responded

We appreciate you taking the time to leave a review! We look forward to seeing you again at Sarant Cadillac for your next automotive needs.

February 24, 2024

Dealership Rating
Employee Rating

I had a positive experience with the dealership. The staff was helpful, and the process was smooth. They provided excellent customer service, and I would recommend them for a hassle-free car-buying More

by Les1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Mistretta, Tony DiGuiseppe, Gerson Maldonado , Sean Munro

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Feb 27, 2024

Sarant Cadillac responded

We're thrilled to hear that you had a positive experience at our dealership. We strive to provide excellent customer service and a smooth buying process for all our customers, so your feedback is greatly appreciated!

January 19, 2024

Dealership Rating
Employee Rating

My cooling and heating seats stopped working few months after I got my brand new car ! They couldn’t fixed it the first time I dropped it off ! They need a longer time I will drop it off next few weeks ! I More

by adelhanachi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Mistretta, Tony DiGuiseppe, Gerson Maldonado , Sean Munro

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Jan 19, 2024

Sarant Cadillac responded

We are very sorry your recent visit to our service department did not go as planned. We appreciate your feedback and would like to get in touch with you to address this and any other concerns you may have. We take customer feedback very seriously in helping us to provide the best service for our customers and would like the opportunity to assist you in any way we can. Please contact our Customer Experience Manager, Audrianna Washington at audrianna@sarantcadillac.com or if you prefer you can leave your contact information privately and we’ll reach out to you.

January 10, 2024

Dealership Rating
Employee Rating

Professional showroom cars lmmulacte. Glenn was my serv advisor.Ihad 2 issues all resolved .Arrival at10am completed 1130am More

by jsph.torre
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Mistretta, Tony DiGuiseppe , Glenn

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Jan 11, 2024

Sarant Cadillac responded

We're so glad to hear our service team made your visit so easy, quick and enjoyable! Thanks for choosing Sarant!

January 08, 2024

Dealership Rating
Employee Rating

Excellent customer service they listen and discuss problems with the customer and provide good advice to solve problems. More

by ERICAJAY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Vic Castagna, Tony DiGuiseppe, Michael Lugo, ODYSSEY AROCHO , Team Maroon NAKED LIME, Joyia Roper

Report | Print
Jan 08, 2024

Sarant Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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